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Sales Support Specialist
VitalantSales Support Specialist coordinating blood drives and engaging donors for Vitalant. Assisting in donor recruitment and providing excellent service to maximize participation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in donor recruitment, customer service, and compliance with regulations while effectively coordinating blood drives and collaborating with cross-functional teams.
Highest-signal resume keywords
Donor RecruitmentCustomer ServiceSales ManagementData IntegrityEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementRecord KeepingSales TechniquesTerritory ManagementCompliance Standards
Soft Skills
Self-MotivatedOrganizational SkillsTeam CollaborationFlexibility
Tools & Technologies
Personal Computer Proficiency
Certifications & Qualifications
Bachelor’s DegreeValid In-State Driver’s License
Industry Keywords
Blood DrivesHealthcareDonor ParticipationSOP Compliance
About the role
Key responsibilities & impact- Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
- Engage blood drive coordinators to increase donor participation and retention.
- Assist with donor recruitment initiatives, including outreach to first-time donors.
- Maintain accurate records and ensure data integrity using established systems.
- Support special projects and assist with training and onboarding of new and existing staff.
- Provide high-quality customer service to internal and external customers.
- Ensure compliance with internal SOPs, external regulations, and software usage standards.
- Collaborate with field teams and cross-functional partners to support operational success.
Requirements
What you’ll need- Bachelor’s degree or equivalent combination of education and experience
- Valid in-state driver’s license required.
- Minimum of one year of related experience in a sales, healthcare, or donor recruitment environment.
- Effective oral and written communication skills.
- Sales/territory management skills.
- Must be self-motivated and a self-starter with good organizational skills.
- Ability to work flexible hours including weekends and evenings.
- Proficient personal computer skills.
Benefits
Comp & perks- Medical, dental, and vision insurance
- 401(k) with 5% company match
- Tuition assistance up to $5,000 per year
- Free basic life and AD&D insurance
- Free short- and long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks