Vistra

Security Engineer

• Provide comprehensive cyber and cloud security leadership ensuring all cloud environments are designed, maintained, and operated securely and efficiently.
• Develop and implement the overall cybersecurity strategy aligned with DoD, DISA, NIST (SP 800-53), FISMA, and MC&FP requirements.
• Lead cloud risk management and IT security compliance initiatives, including application of the Risk Management Framework (RMF) across all MC&FP systems.
• Oversee daily monitoring, threat detection, and incident handling for cloud-based resources, including AWS GovCloud environments.
• Implement advanced security architectures for predictive threat detection and proactive incident response.
• Maintain and regularly test contingency plans, disaster recovery (DR), and continuity of operations (COOP) procedures for cloud infrastructure.
• Provide direct support for vulnerability management, penetration testing, and mitigation of security risks.
• Ensure continued Authorization to Operate (ATO) status for cloud systems at relevant impact levels.
• Conduct bi-annual audits of IT and cybersecurity SOPs, documenting and remediating compliance gaps.
• Oversee routine and ad-hoc reporting of compliance status, incidents, and risk metrics through dashboards and official reports.
• Coordinate with Tier 2 CSSPs and government cyber teams to ensure seamless lifecycle management and reporting for incidents and vulnerabilities.
• Adhere to and enforce compliance with all applicable STIGs, SRGs, IAVAs, and other cybersecurity requirements.
• Catalog and inventory all cloud configuration items (CIs), and maintain an up-to-date configuration management (CM) database with strong data integrity and availability measures.
• Oversee review and implementation of secure configurations and baseline management for all cloud resources.
• Serve as Secretariat for the Configuration Control Board (CCB), maintaining records, policies, procedures, and facilitating CCB meetings.
• Manage the change control process for all information systems, networks, and security modifications.
• Lead or support scenario planning exercises, threat simulation labs, and cross-agency security drills.
• Identify and recommend the implementation of emerging security technologies, automation, and best practices to advance security posture.
• Develop and implement automated incident response workflows and playbooks.
• Serve as principal cloud security advisor to leadership, project managers, developers, and IT engineering teams.
• Collaborate with government stakeholders, technical teams, and external partners to ensure secure design, deployment, and operation of cloud systems.
• Provide cloud cybersecurity guidance and training to staff and ensure all stakeholders are informed of their security responsibilities.
• Ensure that account provisioning, privilege management, and access controls for cloud systems are implemented and regularly reviewed.
• Maintain compliance with the DoD Cyber Workforce Framework (DCWF), ensuring staff certifications and training are up to date.

Cloud Cybersecurity Manager – Military Community and Family Policy

Technical Program Manager

• Provide executive-level oversight for the entire IT, cybersecurity, and data operations portfolio, ensuring alignment with the organization's strategic goals and mission objectives.
• Direct the design, maintenance, and continuous improvement of a high-availability, scalable system architecture.
• Drive innovation by overseeing the continuous research of emerging technologies and developing a Quarterly IT Enhancements Recommendations Report for Government consideration.
• Develop and manage strategic roadmaps for technology modernization, including the Content Management System (CMS), cloud architecture, and application portfolio.
• Lead all cybersecurity initiatives, ensuring strict compliance with DoD, DISA, U.S. Cyber Command, and MC&FP policies and directives.
• Direct the development, implementation, and maintenance of a comprehensive Zero Trust Architecture (ZTA) and provide quarterly compliance briefings to leadership.
• Oversee the entire Risk Management Framework (RMF) process, including managing all activities within the eMASS platform to attain and sustain the Authority to Operate (ATO).
• Ensure comprehensive compliance with DISA STIGs/SRGs, ACAS assessments, and the effective management and mitigation of all POA&Ms.
• Guarantee full adherence to Section 508 of the Rehabilitation Act and WCAG guidelines, including overseeing the development and delivery of accessibility training programs.
• Ensure 24/7/365 operational readiness, including the management of Tier 1, 2, and 3 customer assistance, security monitoring, and incident response teams.
• Oversee all database administration and engineering functions for Oracle, MySQL, and Microsoft SQL environments, ensuring optimal performance, security, and availability.
• Direct the comprehensive Backup, Disaster Recovery (DR), and IT Continuity of Operations (COOP) program, including the execution of bi-annual exercises and validation of recovery processes.
• Manage the operations, maintenance, and enhancement of the Content Management System (CMS), ensuring platform stability, security, and the integration of state-of-the-art capabilities.
• Lead Agile IT development for websites and applications, ensuring DevSecOps principles are applied throughout the lifecycle from programming and testing to deployment and maintenance.
• Oversee the Configuration Management (CM) and Configuration Control (CC) processes, serving as the lead for the Change Control Board (CCB) Secretariat to ensure data integrity and system stability.
• Direct the development and management of Application Programming Interfaces (APIs) and the comprehensive UI/UX design services for the application portfolio.
• Establish, monitor, and report on Key Performance Indicators (KPIs) for all aspects of the program, including system uptime, cybersecurity posture, project execution, and customer support metrics.
• Serve as the primary point of contact for the government, collaborating with the CIO, CISO, ISSM, and other key stakeholders to ensure program success and alignment.
• Oversee the creation and delivery of all required program documentation and reports, including the IT and Cyber Enterprise Operations Monthly Activity Report, SOPs, and architectural diagrams.
• Manage all on-demand cloud migration projects, ensuring comprehensive planning, risk mitigation, and seamless execution with minimal disruption to operations.
• Perform other tasks as required.

Senior Technical Program Manager – Military Community and Family Policy

Account Executive

• Serve as the main point of contact for daily communication between clients and agency teams
• Support the development of marketing and advertising strategies by capturing client needs, providing insights and coordinating recommendations from the broader Account Management Team
• Actively participate in on-site meetings with clients and vendors
• Assist in the execution of campaigns by coordinating with creative, media and production staff
• Track project timelines, deliverables, and budgets, escalating issues or risks to senior account leaders as needed
• Prepare reports, presentations, and administrative documentation for clients and internal leadership
• Monitor campaign performance and assist with analyzing outcomes to support future recommendations
• Stay informed on industry trends, competitor activity, and marketing best practices to provide value-added insights
• Support planning sessions, focus groups and client meetings as required
• Regular travel to Tampa and other areas of Florida required

Community Manager

• Serve as the Government’s primary design thought partner and customer experience strategist, bridging O&E and IT, Cybersecurity, and Data activities to drive integration and alignment across all customer-facing initiatives.
• Champion human-centered design principles, ensuring that all products, communications, and digital experiences are accessible, intuitive, and tailored to the needs of military community end-users.
• Guide the creative and brand strategy, overseeing the translation of MC&FP’s mission, vision, and values into cohesive experiences and messaging that resonate across digital, print, and in-person platforms.
• Employ data-driven methods to interpret customer feedback and user analytics, collaborating with IT and O&E teams to deliver actionable insights that meaningfully inform experience and service delivery improvements.
• Lead cross-functional collaboration between O&E and IT/Technical teams to ensure creative solutions are technologically feasible, secure, compliant with relevant standards (e.g., Section 508, cybersecurity policies), and can be effectively implemented at scale.
• Oversee the design and delivery of digital and physical touchpoints, including websites, social platforms, applications, and stakeholder engagement materials, ensuring unified user journeys and seamless omnichannel experiences.
• Identify, recommend, and pilot innovative technologies, methods, and processes that advance the quality, impact, and efficiency of customer experiences, leveraging insights from both O&E outreach efforts and IT/data analytics.
• Facilitate workshops, design sprints, and strategic planning sessions involving both O&E and IT stakeholders to align goals, capture requirements, and co-create solutions for continuous customer experience improvement.
• Develop, maintain, and communicate standards, guidelines, and best practices for experience design, aligning them with technical, cybersecurity, and data governance frameworks to ensure sustainable, compliant, and future-focused solutions.
• Monitor and report on cross-domain experience, performance, and risk metrics; proactively provide the Government with recommendations for enhancements, optimizations, and innovative approaches that support MC&FP’s strategic goals.
• Perform other duties as assigned.

Strategic Design and Experience Lead – Military Community and Family Policy

Program Manager

• Provide executive leadership and strategic direction for the entire O&E program, overseeing all activities, leading monthly strategy reviews, and using data-driven insights to ensure performance aligns with evolving organizational goals and enhances brand recognition.
• Direct the development, execution, and performance analysis of a cohesive, integrated communications strategy, facilitating cross-functional collaboration and leading quarterly planning sessions to ensure consistent messaging and optimize campaign results.
• Oversee all stakeholder affairs by implementing advanced engagement strategies, directing the analysis of stakeholder feedback to identify trends, and ensuring insights are integrated into strategic planning to enhance brand reputation and meet stakeholder needs.
• Lead the comprehensive strategic communications, analysis, and brand management function, overseeing audience research, the development of communication plans and media campaigns, and the design of brand strategies to ensure all tactics are data-driven and effectively resonate with key audience segments.
• Provide executive oversight for all Content, Creative, and Digital Strategy, managing the entire content lifecycle, ensuring brand consistency and Section 508 compliance, and directing UX/UI design and data management to create a compelling and accessible user experience across all platforms.
• Direct all performance monitoring, analysis, and reporting functions by establishing and tracking KPIs, overseeing news media monitoring, and managing the delivery of comprehensive performance reports for all digital assets and campaigns to provide actionable insights for continuous optimization.
• Lead the development and execution of all community and public engagement initiatives, including overseeing the Speaker’s Bureau, managing the Display Program, and directing event support to foster awareness and build strong relationships with the public and key community stakeholders.
• Perform other tasks as required.

Outreach and Engagement Program Manager – Military Community and Family Policy

• Serve as the primary point of contact for all contract-related activities, managing and overseeing all tasks performed by contractor personnel and subcontractors to ensure full compliance with the Performance Work Statement (PWS).
• Provide comprehensive program management, ensuring that all cost, schedule, and performance requirements are met or exceeded.
• Utilize the Military Community and Family Policy Tasking, Assignments, and Reporting (MTAR) application to manage government assignments, maintain workflow transparency, and document all deliverables.
• Proactively identify and communicate any issues that might impact the successful completion of tasks and deliverables, providing well-considered recommendations to mitigate impediments.
• Schedule, coordinate, and host a formal Project Kick-Off Meeting to establish clear lines of communication and discuss technical, management, and security requirements with all Government and contractor stakeholders.
• Convene and lead Weekly Status Meetings with the Technical Point of Contact (TPOC), Contracting Officer’s Representative (COR), and other Government stakeholders to review progress, establish priorities, and coordinate the resolution of any identified issues.
• Convene and lead monthly Technical Status Meetings to provide a comprehensive review of the Monthly Status Report (MSR), discuss program activities, and align on strategic priorities.
• Establish and maintain effective, open channels of communication with the incoming contractor and/or Government personnel during transition periods to ensure a seamless transfer of responsibilities.
• Develop and deliver a comprehensive Weekly Status Report (WSR) detailing work completed, planned activities, future projections, issue management, and the status of all MTAR activities.
• Develop and deliver a detailed Monthly Status Report (MSR) covering progress on all tasks, problems and corrective actions, personnel status, financial performance by CLIN, travel summaries, and a Performance Requirements Summary (PRS) scorecard.
• Oversee the development and delivery of various technical and strategic documents, including responses to Congressional/Higher Headquarters requests, Strategic Communications Plans, Campaign Plans, Program Plans, and Ad hoc reports.
• Prepare and provide high-level Topline Reports for executive leadership, summarizing program performance, progress against strategic objectives, key metrics, and emerging risks.
• Ensure accurate and timely reporting of all contractor and subcontractor labor hours in SAM.gov in accordance with Government Fiscal Year (FY) requirements.
• Prepare and distribute detailed meeting minutes, including attendance, issues discussed, decisions made, and action items, for all Kick-Off, Weekly, and Monthly meetings.
• Oversee the creation and submission of detailed Trip Reports for all long-distance travel undertaken by contractor personnel.
• Develop, maintain, and execute a comprehensive Project Management Plan (PMP) that details the management approach, Standard Operating Procedures (SOPs), Work Breakdown Structure (WBS), risk management approach, communications plan, and Quality Management Plan (QMP).
• Develop, implement, and maintain a robust Quality Management Plan (QMP) that describes the methodologies used to ensure all TO performance expectations and objectives are met with the highest quality.
• Develop, deliver, and execute a detailed Transition-In Plan to ensure minimum service disruption and no service degradation during the initial phase of the contract.
• Develop, maintain, and execute a comprehensive Transition-Out Plan to facilitate a seamless transition of all processes, documentation, assets, and knowledge to an incoming contractor or the Government.
• Oversee the design, development, and implementation of an O&E Activity Dashboard and an IT, Cybersecurity, and Data Operations Activity Dashboard to provide real-time updates and actionable metrics to stakeholders.
• Develop and document a dashboard management plan within the PMP, outlining the structure, format, data sources, and operational procedures for the dashboards.
• Perform other tasks as required.

Program Manager – Military Community and Family Policy

Business Operations

• Provide comprehensive operations and analysis support in multiple functional and programmatic areas
• Track office requirements
• Handle formal coordination of DoD correspondence and taskers
• Manage recurring stakeholder meetings
• Prepare reports, presentations, and executive communications
• Analyze and draft policies and assess compliance with laws, regulations, and recommendations
• Draft clear and concise written products with high attention to detail
• Manage multiple tasks simultaneously and shift focus to address changing priorities
• Provide clear verbal and written communications to various stakeholders in alignment with DoD style expectations

Business Operations Analyst – Sexual Assault Prevention and Response

User Researcher

• design and refine training courses and learning materials related to prevention of sexual assault and other harmful behaviors in the military
• design evaluation plans, assessment tools, and performance metrics to improve engagement with and effectiveness of learning experiences
• assess training and products using techniques such as usability testing, user interviews, and surveys
• collect and analyze user/learner data to improve and revise training, programs, and policies
• employ engaging facilitation techniques to diverse stakeholders (e.g., employees, Service members, military leaders)
• work independently, with some guidance, to develop clear and compelling training tools and communication products that meet learner needs and are reflective of the military environment
• prioritize tasks and work in a fast-paced environment
• provide clear verbal and written communications to a variety of stakeholders in alignment with DoD style expectations
• perform other tasks as assigned

UX Researcher – Training & Education, Sexual Assault Prevention and Response

Events

• Apply high level understanding of instructional design and adult learning principles to design training and practical learning tools (e.g., workshops, capacity-building resources, continuing education modules)
• Develop and execute learning objectives, curriculum, content, collateral, and evaluation plans for instructor led and online continuing education courses
• Analyze strategy, curriculum design and development, and content delivery and facilitation
• Apply adult learning principles and instructional design models to create engaging, immersive training
• Develop and execute training needs assessments and evaluations
• Deliver complex, sensitive content clearly and empathetically to varied audience
• Provide clear verbal and written communications to a variety of stakeholders in alignment with DoD style expectations (e.g., email, leadership briefings, training slides, one pagers)
• Work independently, with some guidance to ensure, high fidelity of training and technical assistance activities with relevance to the military environment.
• Perform other duties as assigned.

Instructional Designer – Sexual Assault Prevention and Response

• Provide proactive and responsive technical assistance to personnel on prevention planning, implementation, and evaluation
• Design training and practical learning tools (e.g., workshops, capacity-building resources)
• Develop, implement, and evaluate prevention policies and programs
• Translate statistical or technical findings into clear, actionable insights for non-technical audiences
• Advise and train personnel on effective use of data, dashboards, and evaluation best practices to strengthen prevention efforts
• Work independently, with some guidance, to ensure high fidelity of training and technical assistance activities with relevance to the military environment
• Prioritize tasks and work in a fast-paced environment
• Provide clear verbal and written communications to a variety of stakeholders in alignment with DoD style expectations
• Perform other tasks as assigned

Senior Prevention Technical Assistance Specialist – Sexual Assault Prevention and Response

• Provide proactive and responsive technical assistance to personnel on prevention planning, implementation, and evaluation
• Design training and practical learning tools (e.g., workshops, capacity-building resources) with expert level facilitation and stakeholder engagement
• Develop, implement, and evaluate prevention policies and programs
• Translate statistical or technical findings into clear, actionable insights for non-technical audiences
• Advise and train personnel on effective use of data, dashboards, and evaluation best practices to strengthen prevention efforts
• Work independently, with some guidance, to ensure high fidelity of training and technical assistance activities with relevance to the military environment
• Prioritize tasks and work in a fast-paced environment
• Provide clear verbal and written communications to a variety of stakeholders in alignment with DoD style expectations
• Perform other tasks as assigned

Prevention Technical Assistance Specialist – Sexual Assault Prevention and Response

• Apply expert level understanding of instructional design and adult learning principles to design training and practical learning tools (e.g., workshops, capacity-building resources, continuing education modules)
• Develop and execute learning objectives, curriculum, content, collateral, and evaluation plans for instructor led and online continuing education courses
• Analyze strategy, curriculum design and development, and content delivery and facilitation
• Apply adult learning principles and instructional design models to create engaging, immersive training
• Develop and execute training needs assessments and evaluations
• Deliver complex, sensitive content clearly and empathetically to varied audience
• Provide clear verbal and written communications to a variety of stakeholders in alignment with DoD style expectations (e.g., email, leadership briefings, training slides, one pagers)
• Work independently, with some guidance to ensure high fidelity of training and technical assistance activities with relevance to the military environment
• Perform other tasks as required

Senior Instructional Designer – Sexual Assault Prevention and Response

Social Media Manager

• Manage and execute social media presence around defense suicide prevention and response, including developing and maintaining a monthly editorial calendar of posts, tweets, and blogs.
• Coordinate across the team to ensure content aligns with communications plans, events, messaging strategies, and campaign goals.
• Provide additional strategic and tactical support for related communications initiatives to enhance engagement and awareness.

Research Analyst

• Support Department of Defense clients within the Personnel & Readiness organization
• Investigate, analyze, and evaluate policies, programs, and procedures related to integrated primary prevention of harmful behaviors in the military
• Conduct literature reviews, assess research quality, and synthesize findings and recommendations
• Support DoD social science, public health, and workplace climate research efforts including program evaluations, focus groups, and organizational climate surveys
• Interpret statistical findings and present data and research results to non-technical audiences
• Utilize quantitative and qualitative research methods and program evaluation methodologies
• Provide clear verbal and written communications to a variety of stakeholders in alignment with DoD style expectations
• Prioritize tasks and work independently in a fast-paced environment
• Develop solutions to problems of moderate scope and complexity