Viseven

Senior Account Manager, MarTech/Pharma

Viseven

full-time

Posted on:

Origin:  • 🇷🇴 Romania

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Job Level

Senior

Tech Stack

AEMOracleSFDC

About the role

  • Manage company's key clients and serve as single point of contact for client service managers, project managers, and stakeholders
  • Develop and implement medium- and long-term client relationship strategies aligned with Viseven's marketing strategy
  • Support existing clients and identify new opportunities to increase revenue
  • Conduct client meetings and gather/analyze high-level requirements
  • Develop scalable onboarding processes and manage internal change initiatives
  • Provide leadership in internal operational activities and report to AD as required
  • Build strong client relationships through regular communication and recommend products/services to maximize client satisfaction
  • Communicate product and pricing details and inform customers of promotions or delivery complications
  • Collaborate with sales team to identify new sales leads and develop sales plans
  • Orchestrate interrelated projects within accounts, conduct sales research, and maintain sales department records

Requirements

  • Pharma marketing background would be beneficial
  • 3+ years of proven account management experience of Pharma/MarTech/FMCG (or related domains) clients
  • Accepts accountability for achieving business goals (e.g., account growth, profit, satisfaction, etc.)
  • Is effective at selling major opportunities inside accounts
  • Solid and defensible account plans building
  • Negotiate effective agreements
  • Solid understanding of budgeting and reporting on progress
  • Excellent communication and interpersonal abilities with an attitude in fostering long-term relationships
  • Outstanding organizational and leadership skills
  • Experience in B2B
  • Experience with Jira, Creatio, Office 365
  • Knowledge of Pharma Client standard ecosystem: CRM/CLM (Veeva, IQVIA, SFDC, Platforce, OCE, Oracle, etc.) and marketing automation solutions (SFMC, AEM, Marketo, Active Campaign, etc.), DAM systems (Dropbox, etc.), BI systems (Power Bi, etc.) and others.
  • Good understanding of design creation tools
  • English – Advanced/Fluent
  • Second foreign language will be an advantage
  • Master’s Degree in business administration, sales, marketing, or a similar relevant field will be an advantage