Visante

Account Manager

• Play a key role in driving Visante’s growth in the West Region
• Align and enhance sales strategies across the organization
• Collaborate with business leaders to establish and expand strategic client partnerships
• Maintain and grow a well-connected network of health system and hospital executives
• Support business referrals and ongoing partnership discussions/negotiations
• Accountable for sales reporting and maintenance of opportunities in CRM (HubSpot)

Vice President of Strategic Partnerships

Consultant

• Provide comprehensive on-site and remote support to guide client projects, ensuring timely achievement of deliverables.
• Oversee day-to-day project delivery, including planning, scheduling, and resource allocation to meet objectives and client expectations.
• Consult clients to assess current workflows and configurations, identifying challenges and implementing effective solutions.
• Offer specialized knowledge in areas such as operations and automation, specialty pharmacy, consolidated service centers, home infusion therapy, pharmacy benefit management, supply chain, revenue cycle, 340B optimization, and ambulatory strategy.
• Serve in short-term on-site leadership roles for key clients as necessary, providing strategic direction and support.

Specialty Consultant

Customer Success Manager

• Partnership Sales
• Partnership Execution
• Executive Relationship Building and Business Development
• Quality Assurance
• Team Leadership

Vice President, Client Success

Project Manager

• Directly manages a team of Project Managers and owns the client facing project management function
• Manages, develops, and grows a team of project managers
• Accountable for development and execution of the client-facing project operating model
• Partners closely with Finance, Field Operations, and Client Services Leaders
• Ensures effective financial reporting, project budgeting, and forecasting
• Supports contracted projects and operates as an architect behind the scenes
• Equips Project Managers to lead proactively, own outcomes, deliver to contractual standards, and manage financial performance
• Defines what ‘great delivery’ means at Visante
• Owns utilization management and project budget performance expectations for PM team
• Establishes delivery standards, templates, and governance

Senior Director, Project Management

• Partner with Project Managers to support day-to-day execution across multiple active client engagements, ensuring tasks, timelines, and dependencies remain visible and aligned.
• Draft and refine client communications under Project Manager guidance, including kickoff materials, meeting confirmations, data requests, and routine project updates.
• Support development, quality assurance, and formatting of client-facing materials such as presentations, trackers, and summary documents, ensuring clarity, consistency, and professional polish.
• Coordinate internal and client-facing meetings, including scheduling, agenda preparation, and distribution of pre-read materials.
• Attend project meetings to capture clear, high-quality notes documenting decisions, risks, dependencies, and action items.
• Distribute meeting summaries promptly and track completion of follow-up actions, reinforcing accountability and project momentum.
• Maintain core project artifacts including action logs, issue and risk trackers, timelines, and decision records to support execution discipline and continuity.
• Maintain version control and logical organization of client and project materials across collaboration platforms (e.g., Microsoft Teams, SharePoint, Monday.com).

Project Administrator

Supply Chain

• Provide strategic and operational leadership in pharmacy supply chain
• Direct high-impact client engagements
• Shape supply chain strategy and operational optimization
• Own engagement outcomes and establish project governance
• Lead and mentor cross-functional consulting teams

Director, Supply Chain – CSC Optimization

Operations

• Provides direction, oversight, and accountability for all medication access and affordability services across multiple client partnerships, including prior authorizations, patient assistance, and other patient support initiatives.
• Recruits, hires, trains, and develops high-performing supervisors and team members to support operational excellence and sustained service delivery, establishing clear performance expectations and leading a culture of accountability.
• Monitors workflows, turnaround times, and service outcomes to consistently meet or exceed established standards and client expectations.
• Establishes, monitors, and reports on key performance indicators (KPIs) and operational trends, using data and insights to evaluate performance, identify opportunities, and implement enhancement strategies.
• Proactively identifies and resolves operational risks, workflow inefficiencies, and access barriers that may impact patients, pharmacy teams, providers, or clients.
• Serves as primary liaison between internal teams and external stakeholders, including clinic leadership, pharmacy leadership, providers, payers, and partners, maintaining consistent and transparent communication to foster strong, aligned partnerships.
• Leads the development and continuous refinement of standardized processes for client onboarding, referral workflows, benefit investigations, prior authorizations, documentation, tracking, and communication to ensure quality, consistency, and scalability.
• Evaluates medication access and pharmacy support operations to identify opportunities for enhanced efficiencies, productivity, and service quality and implements improvement initiatives.
• Partners with clinic, pharmacy, and client teams to design, implement, and optimize medication access and affordability services that support clinical care delivery and patient outcomes.
• Provides education, guidance, and subject matter expertise to internal teams and client staff to ensure effective execution of medication access services and best practices.
• Models and reinforces exceptional customer service in all interactions ensuring professionalism, responsiveness, and a patient-centered approach.