Visante

Director

• Lead strategic workforce development initiatives to align training programs with organizational goals and client needs.
• Design, implement, and continuously enhance training programs for Field Services personnel across virtual, in-person, and e-learning formats.
• Build, mentor, and develop a high-performing team of training professionals.
• Utilize Learning Management Systems (LMS) and digital platforms to deliver scalable, accessible training content.
• Establish competency benchmarks and skill assessments to ensure consistent performance in client-facing roles.
• Collaborate with Quality & Clinical Outcomes leadership to align training with compliance, clinical standards, and audit readiness.
• Develop and manage evaluation frameworks to measure training impact on performance, compliance, and client outcomes.
• Partner with Client Success and Pharmacy Services leaders to ensure training supports service delivery and client satisfaction.
• Track, analyze, and report training effectiveness using metrics such as onboarding speed, performance variability, satisfaction, and retention.
• Stay current on best practices in adult learning, healthcare education, and pharmacy operations.

Director of Training and Enablement

Vice President

• Establish and lead the enterprise-wide payer contracting vision, strategy, and governance framework across all payer segments.
• Provide executive leadership for high-stakes national and regional payer negotiations, including commercial, Medicare, Medicaid, and specialty agreements.
• Build and sustain executive-level relationships with senior payer, PBM, and network leadership to advance long-term strategic partnerships.
• Oversee advanced financial modeling, scenario analysis, and forecasting to inform executive decision-making and board-level discussions.
• Anticipate and respond to regulatory, legislative, and reimbursement trends that materially impact payer economics and access strategies.
• Partner with executive leaders across legal, finance, clinical, operations, and consulting teams to ensure alignment, risk management, and contract integrity.
• Champion innovative contracting approaches, including value-based, outcomes-based, and alternative reimbursement models.
• Establish performance management, analytics, and reporting standards to ensure payer contract compliance, optimization, and transparency.
• Serve as an executive advisor to clients and internal leaders on payer strategy, market dynamics, and reimbursement optimization.
• Shape, expand, and commercialize payer-focused service offerings that differentiate the organization in the marketplace.

Senior Vice President, Payer Strategy

• Lead development and execution of national and regional payer contracting strategies across all payer segments
• Negotiate commercial, Medicare, Medicaid, and specialty network agreements to optimize reimbursement and ensure competitive market positioning
• Build and maintain strong executive-level relationships with payer decision-makers, networks, and channel partners
• Conduct financial modeling, scenario analysis, and forecasting to inform strategic contracting decisions
• Monitor and interpret regulatory and reimbursement trends to anticipate changes affecting payer agreements
• Partner with internal legal, finance, clinical, and operations teams to ensure alignment and risk mitigation across all payer arrangements
• Identify opportunities for value-based care, outcomes-based agreements, and innovative contracting methodologies
• Oversee analytics, reporting, and performance tracking to ensure payer contract compliance and financial accuracy
• Lead internal education and communication related to payer strategies and contract updates
• Support development and refinement of new payer-focused service offerings and initiatives.

Vice President, Payer Strategy

• Provide strategic and operational oversight of all clinical programs, quality, and safety functions across all field services clients.
• Ensure that all clinical services are delivered in alignment with established quality benchmarks, regulatory expectations, and patient-centered best practices.
• Oversee governance activities including clinical pathways, compliance with competency and training programs, case conferences, escalation protocols, and other structures that promote consistent, high-quality patient outcomes.
• Hold primary accountability for the organization’s quality, safety, regulatory, and accreditation performance.
• Lead the organization’s quality management program, including metric development, monitoring, and reporting.
• Oversee safety programs through review of quality related events, medication errors, near-miss trends, adverse events, infection prevention initiatives, and implementation of improvement actions.

Director of Quality and Clinical Programs

Account Manager

• Drive Visante’s growth by enhancing sales strategies
• Collaborate with sales leadership and business leaders
• Support business referrals and partnership discussions
• Participate in industry events

Vice President – Strategic Partnerships

Business Analyst

• Design application user interface via wireframes and prototypes
• Document and recommend strategic solutions to business processes
• Write detailed application user interface requirement specifications
• Liaison between the business and development team
• Collaborate with Product Architect, Software Engineers and QA
• Oversee product UI development to ensure business requirements are met
• Perform usability testing of the application
• Facilitate user acceptance testing with the business
• Work with QA to troubleshoot issues
• Develop estimates for product UI design

Senior Business Analyst / UX Designer

Project Manager

• Leads Visante’s Project Management Office (PMO) and is responsible for ensuring consistent, disciplined, and high-quality execution across complex consulting engagements and long-term managed services programs
• Establishes, maintains, and continuously improves project management standards, tools, templates, and governance to ensure consistent execution across engagements
• Oversees project execution across the portfolio, ensuring risks are identified early, addressed proactively, and escalated appropriately
• Directly manages and coaches a diverse team of Project Managers, fostering accountability, professional growth, and delivery excellence
• Leads select projects (~10% of time) to validate PMO processes, model best practices, and maintain strong practical delivery skills
• Serves as an escalation point for Project Managers; partners with Project Owners and Executive Sponsors to replan work or identify creative ways to meet client needs
• Owns PM staffing decisions, balancing skills, capacity, utilization, and development needs across consulting and managed services engagements
• Works closely with Client Success leadership to align delivery execution with client expectations, engagement strategy, and long-term relationship goals
• Defines and monitors key delivery metrics; provides clear, actionable insights to leadership on project health and PMO performance
• Uses qualitative and quantitative insights to identify systemic issues and drive continuous improvement across delivery practices
• Influences strong client outcomes by enabling reliable execution, supporting satisfaction, retention, and renewal through disciplined delivery practices
• Shares lessons learned and best practices to promote continuous improvement across the PMO
• Monitors PMO and corporate project financial performance to ensure financial accountability and transparency
• Guides Visante through change by fostering adaptability and supporting successful adoption of new processes.

Manager, Project Management

• Oversee the day-to-day management of client projects
• Mentor and support the growth of individual team members
• Lead the analysis, design, and implementation of customized solutions
• Manage multiple projects simultaneously
• Establish and maintain strong working relationships with stakeholders
• Prepare and present reports to clients on progress and outcomes
• Monitor team performance and provide feedback and coaching

Director, 340B Optimization

• Oversees the day-to-day management of client projects
• Mentors and supports the growth of individual team members
• Leads the analysis, design, and implementation of customized solutions
• Manages multiple projects simultaneously
• Establishes and maintains strong working relationships and partnerships with key stakeholders
• Consults with clients on current workflows and configurations
• Prepares and presents reports, leads key client meetings, and delivers presentations
• Monitors team performance and provides feedback and coaching

Director, Specialty Pharmacy

Consultant

• Support the Infusion Services team by fostering a collaborative environment
• Establish credibility with clients, delivering high-quality products
• Apply strong critical thinking skills for effective client solutions
• Influence project plans and contribute to team-building activities
• Develop and present plans to implement changes ensuring project results

Senior Consultant, Infusion Services

Manager

• Overseeing all efforts related to prior authorization for medications
• Manages and oversees medication access and affordability services
• Recruits, hires, trains, and develops team members
• Provides ongoing supervision, coaching, and performance management for staff
• Establishes, monitors, and reports on key performance indicators (KPIs)
• Serves as a liaison between internal leadership and external stakeholders

Medication Access Team Manager

Customer Success Manager

• Manage and expand complex, high-value partnerships with hospital and health system clients
• Develop strategic relationships with C-suite executives
• Ensure successful execution of managed services or similar partnerships
• Lead partnership sales and support client presentations and contract negotiations
• Define execution roadmaps for client engagements and collaborate with internal teams

Vice President, Client Success

• Owns the client relationship and is accountable for overall engagement success.
• Serves as the senior client advisor on clinical information systems, health IT, and related operations.
• Provides long-term leadership across multiple client engagements.
• Leads business development efforts and is primarily responsible for closing sales with clients.
• Guides thought leadership and facilitates high-impact client meetings.
• Oversees specific projects or SOWs while coordinating with multiple Senior Leadership as needed.
• Manages day-to-day project delivery, ensuring strong client, project, and team performance.
• Builds and maintains trusted partnerships with clients and internal team members.
• Develops innovative strategies, tools, and solutions to support both new and existing clients.
• Creates proposals, SOWs, and reports; delivers high-quality presentations; and resolves issues through effective planning and problem-solving.

Director, Pharmacy Informatics and Technology

Sales

• Provides critical support in the execution of Visante’s data-driven sales enablement strategy
• Supports design and rollout of sales enablement programs under the direction of the Senior Consultant, Sales Enablement
• Provides analytic support for prospecting tools and sales collateral development
• Applies and maintains data-driven tiering systems and responds to ad hoc prospect analysis requests
• Creates and maintains client-facing materials, including proformas, presentations, and negotiation trackers
• Assists in identifying inefficiencies in regional deal qualification and forecasting
• Supports CRM standardization and process improvement initiatives
• Contributes to sales enablement KPI tracking, dashboard maintenance, and reporting
• Assists in adoption and training for sales technology platforms
• Supports Managed Service deal processes alongside Sales VPs and the Senior Consultant
• Participates in industry events to promote Visante and return qualified leads

Sales Enablement Specialist

Human Resources

• Establish credibility and trust with workstream leaders and client-facing teams through consistent communication, integrity and follow-through; delivering timely, strategic HR solutions that address business needs and enhance team performance.
• Respond to employee inquiries on benefits, policies, procedures, onboarding, orientation, payroll, and HR communications, escalating complex issues to senior HR leadership as needed.
• Design, coordinate and deliver leader and staff training initiatives that enhance skills, support career growth and align with organizational goals.
• Advise management on employee relations matters; assist with documentation and participate in disciplinary actions and terminations.
• Facilitate leave of absence processes including FMLA, STD/LTD, workers’ compensation, and unemployment claims.
• Maintain audit-ready employee records in compliance with ACHC/URAC standards, including personnel files, licensure, and training documentation.
• Keep VP and Sr. Director of HR informed on HR-related issues such as employee relations, leave management, and compliance audits.
• Ensure compliance with federal, state, and local employment laws and regulatory requirements.
• Accurately process HRIS data changes including terminations, pay adjustments, and status updates; conduct exit interviews and follow-up.
• Uphold confidentiality, compliance, and HIPAA standards while promoting positive morale and consistent departmental support.