VirtueStaff

Executive Assistant

• Manage patient scheduling and appointment confirmations, minimizing no-shows.
• Assist in processing patient documents and ensuring accurate record-keeping.
• Handle billing inquiries and facilitate insurance verification.
• Provide timely communication with patients, addressing their questions and needs.
• Support healthcare providers with administrative tasks, including document management and report generation.
• Maintain compliance with HIPAA regulations, safeguarding patient information.
• Conduct research and compile information as requested by healthcare professionals.
• Collaborate effectively with a team to ensure high-quality service delivery.

Medical Virtual Assistant

Full-stack Engineer

• VirtueStaff is on the lookout for a talented Software Developer who specializes in automations to join our innovative team. In this dual-role, you will be responsible for designing, developing, and implementing software solutions alongside creating efficient automation processes.
• Design, develop, and maintain software applications tailored to meet client needs
• Build and implement automation scripts and workflows to optimize business processes
• Collaborate closely with stakeholders to gather requirements and translate them into functional software solutions
• Troubleshoot, test, and improve existing software and automation systems
• Document software and automation processes for future reference and training
• Stay updated on industry trends and emerging technologies to ensure the application of best practices in development and automation
• Participate in code reviews, providing feedback and suggestions to team members

Software Developer

Support Engineer

• Proactive Level 2 Tech Support handling second-level technical issues.
• Provide Level 1/2 support: workstation setup, Office 365 admin, printers, peripherals, software troubleshooting.
• Onboard new users: workstation builds and application setup.
• Manage tickets in systems like Autotask, ServiceNow, Remedy.
• Support security tools (SentinelOne, EDR) and perform basic server, firewall, virtualization troubleshooting (VMware, Hyper-V).
• Document solutions, escalate issues, and improve knowledge base.
• Collaborate with technicians to ensure coverage and quality customer service.

Technical Support Specialist, Level 2

• VirtueStaff is seeking a highly organized and dependable Virtual Assistant to join the team
• Provide essential support to maintain efficient operational workflows
• Perform administrative tasks such as scheduling appointments, managing emails, and maintaining digital files
• Support project management by tracking progress and deadlines
• Conduct research and compile information to assist decision-making
• Prepare and format documents including reports, presentations, and correspondence
• Act as a liaison between team members and clients
• Help manage social media accounts and assist with marketing efforts
• Maintain confidentiality and handle sensitive information professionally
• Contribute to team meetings and discussions to improve workflow