General Manager
NEXT|HEALTH
Medical Virtual Assistant
VirtueStaff
contract
Posted on:
Origin: • 🇵🇭 Philippines
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage patient scheduling and appointment confirmations, minimizing no-shows.
- Assist in processing patient documents and ensuring accurate record-keeping.
- Handle billing inquiries and facilitate insurance verification.
- Provide timely communication with patients, addressing their questions and needs.
- Support healthcare providers with administrative tasks, including document management and report generation.
- Maintain compliance with HIPAA regulations, safeguarding patient information.
- Conduct research and compile information as requested by healthcare professionals.
- Collaborate effectively with a team to ensure high-quality service delivery.
Requirements
- Previous experience as a Medical Virtual Assistant or in a similar administrative role in healthcare.
- Strong knowledge of medical terminology and healthcare operations.
- Exceptional communication skills, both written and verbal.
- Detail-oriented with strong organizational and multitasking abilities.
- Proficiency in electronic health records (EHR) and medical billing software.
- Ability to work independently in a fast-paced remote environment.
- Understanding of HIPAA regulations and patient confidentiality.
- Preferred: Experience with virtual communication tools and project management software.
