Quality Program Manager, RN
Providence
Medical Scribe / Administrative Assistant
Virtual Rockstar Careers
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $6 - $8 per hour
Job Level
Junior
Tech Stack
Node.js
About the role
- Accompany the spine surgeon remotely during patient visits and document: History of present illness, Physical exam findings, Imaging reviews (MRI, CT, X-rays), Diagnoses and differential diagnoses, Treatment plans, surgical protocols, and follow-up instructions, Accurately transcribe orthopedic and spine-specific terminology and procedures, Update EMR records, including lab/imaging orders and prescriptions, Draft referral letters, patient education materials, and pre-surgical documents, Maintain accurate, HIPAA-compliant patient records, Coordinate with clinical staff to ensure documentation supports seamless care
- Administrative Support: Contact patients and review post-procedure pain logs; update documentation and track data accurately; Conduct insurance verification and obtain prior authorizations; Generate accurate payment estimates using internal tools and insurance data; Explain insurance coverage and cost estimates clearly to patients; Prepare and manage email correspondence and documentation; Handle data entry, reporting, and coordination with staff as needed
- Tools & Platforms Used: Athena Health EMR; Microsoft 365 (Outlook, Teams, Excel); Pain log tracking software; Custom Excel-based payment estimation tools
Requirements
- Prior experience as a medical scribe for an orthopedic/spine surgery team
- Strong knowledge of medical terminology related to orthopedics and spine
- Familiarity with EMR platforms (preferably Athena Health)
- Ability to follow a provider’s workflow in real-time with accuracy and discretion
- Excellent written and spoken English skills (for patient communication) and strong organization
