Virtual Rockstar Careers

Operations

• This is a remote position supporting an executive team for a pediatric occupational therapy practice.
• Responsibilities include executive & administrative support, coordinating across departments, supporting COO and CFO, and managing scheduling and onboarding.
• Manage park permitting, university placements, internship and volunteer programs, recruitment and onboarding, and onboarding of group assistants.
• Input and maintain program data in the EMR system (Therabyte), ensure billing accuracy, and distribute superbills.
• Track deadlines via ClickUp and Google Workspace; update company website and support marketing tasks; document processes via Loom.

Operations Administrator, Virtual Assistant

Administrative Assistant

• Accompany the spine surgeon remotely during patient visits and document: History of present illness, Physical exam findings, Imaging reviews (MRI, CT, X-rays), Diagnoses and differential diagnoses, Treatment plans, surgical protocols, and follow-up instructions, Accurately transcribe orthopedic and spine-specific terminology and procedures, Update EMR records, including lab/imaging orders and prescriptions, Draft referral letters, patient education materials, and pre-surgical documents, Maintain accurate, HIPAA-compliant patient records, Coordinate with clinical staff to ensure documentation supports seamless care
• Administrative Support: Contact patients and review post-procedure pain logs; update documentation and track data accurately; Conduct insurance verification and obtain prior authorizations; Generate accurate payment estimates using internal tools and insurance data; Explain insurance coverage and cost estimates clearly to patients; Prepare and manage email correspondence and documentation; Handle data entry, reporting, and coordination with staff as needed
• Tools & Platforms Used: Athena Health EMR; Microsoft 365 (Outlook, Teams, Excel); Pain log tracking software; Custom Excel-based payment estimation tools

Medical Scribe / Administrative Assistant

Insurance

• Conduct thorough insurance verifications for patient appointments.
• Complete benefits forms and upload them accurately to patient charts.
• Manage prior authorization requests, ensuring timely follow-up with insurance providers.
• Process insurance credit card payments efficiently and accurately.
• Generate claims for mailing by pulling information from the EMR and saving in SharePoint.
• Send medical records to insurance companies as needed.
• Communicate with insurance payers to inquire about denied or unprocessed claims.
• Investigate old, unpaid claims to resolve outstanding issues.
• Maintain a waitlist for patient appointments and assist with scheduling as necessary.

Insurance Verification and Authorization Specialist, Virtual Assistant

Executive Assistant

• Remote position supporting the CEO of a fast-paced healthcare technology company.
• Role spans executive support, operations, communications, and project coordination.
• Use modern tech stack: Google Workspace, Slack, Zoom, Trello, Monday, GoHighLevel, Calendly, Otter.ai, Figma, QuickBooks Online, Helcim, Dropbox, ChatGPT, Bioinsights EHR/PM

Operations Administrator, Virtual Assistant

Medical Scribe / Administrative Assistant

Insurance Verification and Authorization Specialist, Virtual Assistant

Executive Assistant - Virtual Assistant