Virtual Rockstar Careers

Executive Assistant

• Manage the full billing cycle from claim submission through payment resolution
• Submit and track insurance claims using payer portals (UHC, BCBS, Availity, Waystar, etc.)
• Post insurance payments and adjustments accurately
• Investigate, follow up on, and resolve denied or unpaid claims
• Review and correct billing discrepancies efficiently
• Manage high-volume claim follow-up workflows (goal: ~1,000 claims/week post-training)
• Ensure timely resolution of outstanding accounts
• Maintain accurate documentation of all billing activity
• Verify patient insurance eligibility and benefits
• Obtain and track prior authorizations
• Update patient records with accurate insurance information
• Communicate with payers to clarify coverage and resolve issues
• Respond to billing-related inquiries via email and phone
• Maintain and update electronic medical records
• Support internal documentation and workflow tracking

Medical Billing Specialist