Submit insurance claims (Medicare Part B and private pay)
Obtain pre-authorizations as needed
Follow up on unpaid claims, denials, and discrepancies
Post payments and maintain accurate billing records
Schedule and confirm appointments
Respond to phone/email inquiries from patients or referring providers
Organize and update patient information in HelloNote EMR
Coordinate telehealth appointments
Create and schedule social media content using Canva
Requirements
Experience working with U.S. healthcare providers (preferred)
Background in occupational therapy, PT/OT/SLP practices, or geriatrics is a plus
Excellent spoken and written English
Proactive, tech-savvy, and a fast learner
Trustworthy, highly organized, and able to work independently
Comfortable handling sensitive patient information (HIPAA understanding preferred)
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance claims submissionpre-authorizationsbilling records managementpatient schedulingpatient information organizationtelehealth coordinationsocial media content creation
Soft skills
excellent communicationproactivetech-savvyfast learnertrustworthyhighly organizedindependent work