Vinfen

Counselor

• Provide direct service in a GLE/SIE residential setting.
• Help Persons Served (PS) in residence overcome barriers to, and prepare for, living independently.
• Implement PS Treatment Plan support interventions as assigned by Team LPHA Clinician.
• Administer PS medications following Medication Administration Program (MAP) policies and procedures.
• Provide crisis interventions to PS when needed.
• Provide physical site maintenance.
• Ensure a safe, comfortable and clean environment.

Residential Counselor, Mental Health Services

• Provides direct service in an adult Community Crisis Stabilization (CCS) Program.
• Helps prepare clients returning to the community to engage in a recovery process.
• Assists with intake and orientation procedures with clients and families.
• Completes functional and strengths-based assessments as needed.
• Implements individual's treatment plan and ensures safety in the environment.
• Assists clients in routine living activities.
• Complies with accreditation and licensing standards.

CCS Mental Health Counselor – Behavioral Health

Program Manager

• Promote the engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of tenure at the residence for all PS at the site.
• Manage a GLE or SIE residential site’s systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, and intakes and discharges from residence.
• Collaborate with Team’s Housing Coordinator to facilitate successful and timely transitions to and from the group residential site.
• Create a helping environment in the residence in which family, friends, and others important in the lives of PS are welcome, respected and valued.
• Promote teamwork between Team and GLE/SIE staff to provide all Treatment Plan interventions in and out of residence as needed.
• At the direction of the LPHA Clinician, ensure that the non-clinical support interventions of each resident’s Treatment Plan are completed as outlined.
• Implement Safety Plans and Crisis Prevention and Response Plans as developed by Team for residents.
• Assist the LPHA Clinician in managing the quality and timeliness of residential staffs’ Treatment Plan documentation and Medicaid Rehab Option standards adherence.
• Monitor the staffs’ use of evidence-based practice techniques, request additional training from Team staff as needed.
• Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
• Manage the site’s DMH licensing adherence.
• Maintain the residence’s adherence to Medication Administration Program policies and procedures.
• Manage residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and Client Funds. Monitor expenses and residence’s budget. Submit information for billing procedures.
• Manage adverse events, including Incident Reporting; ensure corrective actions are implemented.
• Oversee Human Rights policies and procedures for residence.
• Ensure the maintenance, repair and safety of the residence.
• Maintain “good neighbor” relationships with residence’s neighbors.
• Maintain strong working alliances with other service providers of the PS in the residence, including Care Coordination entities.
• Hire, orient, provide day-to-day supervision of, and evaluate residence’s staff. Offer consistent and direct performance feedback. Conduct corrective action procedures for residential staff if needed.
• Manage relief and overtime resources to maintain operational excellence.
• Implement retention, recognition and awards initiatives for residence staff; provide career development guidance and broadcast promotion opportunities.
• Ensure required residential Performance Measures are maintained.
• Support staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work.
• Provide thorough and thoughtful documentation of PS needs and services.
• Promote healthcare, employment and education services access for PS.
• Participate as member of regional GLE/SIE Program Director Community of Practice Workgroup for continuous professional role competency development, mentoring and learning.
• Provides on-call coverage as assigned.
• Perform other related duties, as assigned.

Program Director – Mental Health Services

• Provides direct service in an adult Community Crisis Stabilization (CCS) Program.
• Helps prepare clients returning to the community to engage in a recovery process and to communicate their strengths and goals to their treatment team and supports.
• Assists with intake and orientation procedures with clients and their families or identified supports.
• Assists with the completion of functional and strengths-based assessments as needed.
• Contributes to the assessment, individualized crisis planning, discharge planning, and care coordination.
• Implements individual's treatment plan. Ensures an environment that promotes safety, recovery, and treatment.
• Participates in training; attend supervision meetings, staff meetings and Team meetings as requested.
• Assists clients in routine living activities including cleaning, meal preparation, vacuuming, and grocery shopping.
• Performs light meal prep and monitor dining area.

Mental Health Counselor – Behavioral Health

• Function as an advisor for Clubhouse members.
• Assess, develop, and implement Action Plans with members in the work area of their choice.
• Promote a supportive and empowering services environment.
• Communicate and reinforce the Clubhouse culture and philosophy.
• Assist members in linking to other community services and resources.
• Provide support to members in all work areas: teach, coach, facilitate and support skill development.
• Maintain program records for members to meet standards set forward by the Massachusetts Department of Mental Health.
• Attend trainings and conferences relating to performance enhancement and professional growth.
• Help plan and participate in Clubhouse events.

Clubhouse Counselor II – Education Coordinator

• Direct and manage the activities of specific program staff
• Provide supervision and direction to program staff regarding rehabilitative strategies, techniques, and interventions
• Assist Site Managers in completing comprehensive assessment for persons served
• Provide problem resolution for staff and persons served
• Provide teamwork and leadership to work groups
• Ensure program goals and objectives are achieved
• Act as liaison to prospective persons served; arrange and perform intake procedures, conduct initial assessment of client’s appropriateness for program
• Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support plans and documents for persons served
• Ensure compliance with all internal quality and external licensing, certification and accreditation organization standards
• Assist in the development of, and manage adherence to, program budgets
• Ensure collection of program fees and service delivery data
• Represent Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested
• Maintain relationships with other providers, family, vendors, neighbors, and community officials.
• Manage adverse events (such as medication occurrences, physical restraints, and other critical incidents)
• Ensure program compliance with Vinfen MAP protocols
• Respond to internal and external data collection and reporting requests
• Responsible for monitoring program quality and plan implementation improvements
• Provide direct care and on-call back up coverage, as needed
• Maintain and enhance knowledge of human services issues, trends, and techniques
• Ensure maintenance and safety of facility

Senior Program Director

• Provides direct service in an adult Community Crisis Stabilization Program.
• Helps prepare clients returning to the community to engage in the recovery process.
• Assists with intake and orientation procedures with clients and their families.
• Contributes to the assessment, individualized crisis planning, discharge planning, and care coordination.
• Implements individual's treatment plan.
• Ensures an environment that promotes safety, recovery, and treatment.
• Assists clients in routine living activities including cleaning, meal preparation, and grocery shopping.
• Uses crisis intervention techniques when necessary.
• Completes incident documentation as needed.
• Performs other related duties as required.

Mental Health Counselor

• Responsible for overnight program activities in a community living arrangement.
• Provide individual and group support to persons served; teach skills to enhance independence and quality of life.
• Ensure a safe, secure and clean residential environment.
• Assist in implementing treatment programs, including ISP/ PSTPs and clinical programs.
• May participate in treatment planning process.
• Maintain records for persons served.
• Collect behavior and academic data and maintain progress notes.
• Document all information related to incidents, programs and routine activities in a communication log.
• Provide training and support to persons served in completing ADLs, including showering, personal hygiene, dressing and household chores.
• Conduct fire and safety training for persons served and document in training log.
• Monitor physical and emotional needs, and report changes to supervisor.
• Store, administer, document and dispose of medication for persons served consistent with MAC requirements, funding source regulations and Company policy.
• Participate in all mandated training and staff meetings as directed by the Site Manager.
• Assist with the orientation of new staff.
• Ensure compliance with all internal and external regulatory bodies.
• Comply with all corporate and divisional policies and procedures, including safe work practices, worker’s compensation, universal precautions and exposure control.
• Perform hands-on tasks in the program as required, in order to facilitate implementation of support plans.
• Ensure program site safety and maintenance as necessary.
• This may include general housekeeping, snow shoveling and garbage removal.
• Provide transportation as necessary.
• Ensure required staff to person served ratio is maintained at all times.
• Must perform last minute coverage as required.
• Provide physical intervention and/or first aid in the event of behavior or medical emergency.
• Serve as a reporter to the Disabled Persons Protections Commission.
• Must remain awake, alert, and dressed throughout the entire shift.
• Perform other related duties as required.

Overnight Residential Counselor

• Responsible for overnight program activities in a community living arrangement.
• Provide individual and group support to persons served; teach skills to enhance independence and quality of life.
• Ensure a safe, secure and clean residential environment.
• Assist in implementing treatment programs, including ISP/ PSTPs and clinical programs.
• May participate in treatment planning process.
• Maintain records for persons served. Collect behavior and academic data and maintain progress notes.
• Document all information related to incidents, programs and routine activities in a communication log.
• Provide training and support to persons served in completing ADLs, including showering, personal hygiene, dressing and household chores.
• Conduct fire and safety training for persons served and document in training log.
• Monitor physical and emotional needs, and report changes to supervisor.
• Store, administer, document and dispose of medication for persons served consistent with MAC requirements, funding source regulations and Company policy.
• Participate in all mandated training and staff meetings as directed by the Site Manager. Assist with the orientation of new staff. Ensure compliance with all internal and external regulatory bodies.
• Comply with all corporate and divisional policies and procedures, including safe work practices, worker’s compensation, universal precautions and exposure control.
• Perform hands-on tasks in the program as required, in order to facilitate implementation of support plans.
• Ensure program site safety and maintenance as necessary. This may include general housekeeping, snow shoveling and garbage removal.
• Provide transportation as necessary.
• Ensure required staff to person served ratio is maintained at all times. Must perform last minute coverage as required.
• Provide physical intervention and/or first aid in the event of behavior or medical emergency.
• Serve as a reporter to the Disabled Persons Protections Commission.
• Must remain awake, alert, and dressed throughout the entire shift.
• Perform other related duties as required.

• Provide leadership, supervision, and oversight of all clinical, financial, and administrative functions of a Safe Haven program.
• Support and engage residents in a welcoming and comfortable setting, designed as a safe, low-demand alternative to the streets or shelters for people with significant histories of homelessness and psychiatric conditions, sometimes with substance misuse.
• Ensure adherence to all requirements and regulations as set forth by the Department of Mental Health; staff supervision and training; and that the Safe Haven meets the quality and reporting standards.
• Together with staff and residents, foster a place of mutual respect, support, caring and collaboration; where safety, health, and learning are paramount and attaining permanent housing is the goal.

Safe Haven Program Director – Homeless Services

• Responsible for overnight program activities in a community living arrangement.
• Provide individual and group support to persons served; teach skills to enhance independence and quality of life.
• Ensure a safe, secure and clean residential environment.
• Assist in implementing treatment programs, including ISP/ PSTPs and clinical programs.
• May participate in treatment planning process.
• Maintain records for persons served. Collect behavior and academic data and maintain progress notes. Document all information related to incidents, programs and routine activities in a communication log.
• Provide training and support to persons served in completing ADLs, including showering, personal hygiene, dressing and household chores.
• Conduct fire and safety training for persons served and document in training log.
• Monitor physical and emotional needs, and report changes to supervisor.
• Store, administer, document and dispose of medication for persons served consistent with MAP requirements, funding source regulations and Company policy.
• Participate in all mandated training and staff meetings as directed by the Site Manager. Assist with the orientation of new staff.
• Ensure compliance with all internal and external regulatory bodies.
• Comply with all corporate and divisional policies and procedures, including safe work practices, worker’s compensation, universal precautions and exposure control.
• Perform hands-on tasks in the program as required, in order to facilitate implementation of support plans. Ensure program site safety and maintenance as necessary. This may include general housekeeping, snow shoveling and garbage removal. Provide transportation as necessary.
• Ensure required staff to person served ratio is maintained at all times. Must perform last minute coverage as required.
• Provide physical intervention and/or first aid in the event of behavior or medical emergency. Serve as a reporter to the Disabled Persons Protections Commission.
• Must remain awake, alert and dressed throughout the entire shift.
• Perform other related duties, as required.

• Responsible for overnight program activities in a community living arrangement.
• Provide individual and group support to persons served; teach skills to enhance independence and quality of life.
• Ensure a safe, secure and clean residential environment.
• Assist in implementing treatment programs, including ISP/ PSTPs and clinical programs.
• May participate in treatment planning process.
• Maintain records for persons served. Collect behavior and academic data and maintain progress notes.
• Document all information related to incidents, programs and routine activities in a communication log.
• Provide training and support to persons served in completing ADLs, including showering, personal hygiene, dressing and household chores.
• Conduct fire and safety training for persons served and document in training log.
• Monitor physical and emotional needs, and report changes to supervisor.
• Store, administer, document and dispose of medication for persons served consistent with MAC requirements, funding source regulations and Company policy.
• Participate in all mandated training and staff meetings as directed by the Site Manager.
• Assist with the orientation of new staff. Ensure compliance with all internal and external regulatory bodies.
• Comply with all corporate and divisional policies and procedures, including safe work practices, worker’s compensation, universal precautions and exposure control.
• Perform hands-on tasks in the program as required, in order to facilitate implementation of support plans.
• Ensure program site safety and maintenance as necessary. This may include general housekeeping, snow shoveling and garbage removal.
• Provide transportation as necessary.
• Ensure required staff to person served ratio is maintained at all times.
• Must perform last minute coverage as required.
• Provide physical intervention and/or first aid in the event of behavior or medical emergency.
• Serve as a reporter to the Disabled Persons Protections Commission.
• Must remain awake, alert, and dressed throughout the entire shift.
• Perform other related duties as required.

• Responsible for overnight program activities in a community living arrangement.
• Provide individual and group support to persons served; teach skills to enhance independence and quality of life.
• Ensure a safe, secure and clean residential environment.
• Assist in implementing treatment programs, including ISP/ PSTPs and clinical programs.
• Maintain records for persons served. Collect behavior and academic data and maintain progress notes.
• Document all information related to incidents, programs and routine activities in a communication log.
• Provide training and support to persons served in completing ADLs, including showering, personal hygiene, dressing and household chores.
• Conduct fire and safety training for persons served and document in training log.
• Monitor physical and emotional needs, and report changes to supervisor.
• Store, administer, document and dispose of medication for persons served consistent with MAP requirements, funding source regulations and Company policy.
• Participate in all mandated training and staff meetings as directed by the Site Manager.
• Ensure compliance with all internal and external regulatory bodies.
• Perform hands-on tasks in the program as required, in order to facilitate implementation of support plans.
• Ensure required staff to person served ratio is maintained at all times.
• Must perform last minute coverage as required.
• Provide physical intervention and/or first aid in the event of behavior or medical emergency.
• Must remain awake, alert and dressed throughout the entire shift.
• Perform other related duties, as required.

• Responsible for overnight program activities in a community living arrangement.
• Provide individual and group support to persons served; teach skills to enhance independence and quality of life.
• Ensure a safe, secure and clean residential environment.
• Assist in implementing treatment programs, including ISP/ PSTPs and clinical programs.
• May participate in treatment planning process.
• Maintain records for persons served. Collect behavior and academic data and maintain progress notes.
• Document all information related to incidents, programs and routine activities in a communication log.
• Provide training and support to persons served in completing ADLs, including showering, personal hygiene, dressing and household chores.
• Conduct fire and safety training for persons served and document in training log.
• Monitor physical and emotional needs, and report changes to supervisor.
• Store, administer, document and dispose of medication for persons served consistent with MAP requirements, funding source regulations and Company policy.
• Participate in all mandated training and staff meetings as directed by the Site Manager. Assist with the orientation of new staff. Ensure compliance with all internal and external regulatory bodies.
• Comply with all corporate and divisional policies and procedures, including safe work practices, worker’s compensation, universal precautions and exposure control.
• Perform hands-on tasks in the program as required, in order to facilitate implementation of support plans. Ensure program site safety and maintenance as necessary.
• This may include general housekeeping, snow shoveling and garbage removal. Provide transportation as necessary.
• Ensure required staff to person served ratio is maintained at all times. Must perform last minute coverage as required.
• Provide physical intervention and/or first aid in the event of behavior or medical emergency. Serve as a reporter to the Disabled Persons Protections Commission.
• Must remain awake, alert and dressed throughout the entire shift.

Awake Overnight Residential Counselor

• Assists in developing, implementing, and documenting treatment, including ISP/IPs and clinical programs.
• Provides training and support to persons served. This includes rehabilitative interventions, behavioral interventions and monitoring, fire & safety regulations, appointment scheduling, money management, ADLs, grocery shopping, meal planning and cooking, household chores and other related areas. Perform hands-on tasks in the program as required in order to facilitate implementation of support plans.
• Assists individuals in becoming fully integrated into their communities. Assists residents with community-based support and resource services. Plans recreational and social activities to promote the emotional well-being of persons served and improve quality of life. This includes holiday and birthday parties, celebrations, outings, community travel, church activities, decorating, shopping and other related activities.
• Provides transportation, as necessary.
• Assesses residents’ physical and emotional status, and report changes to supervisor.
• Monitor residents’ funds, as needed.
• Maintains records for persons served. Collects behavior and academic data and maintains progress notes. Enters information into electronic health record. Documents all information related to incidents, programs and routine activities in a communication log.
• Stores, administers, documents and disposes of medication for persons served consistent with MAC requirements, funding source regulations and Company policy.
• Communicates with and provides information to interested parties such as program nurse, funding agency, case managers, other service providers, Visiting Nurses Association nurses, and physicians.
• Participates in all mandated training and staff meetings as directed by manager. Assists with the orientation of new staff. Ensures compliance with all internal and external regulatory bodies.
• Ensures program site safety and maintenance as necessary at all times. This includes general housekeeping, lawn mowing, snow shoveling, and garbage removal.
• Complies with all corporate and divisional policies and procedures, including safe work practices, workers’ compensation, universal precautions and exposure control.
• Completes various paperwork and logs and online data records including communication logs, community membership logs, chore schedules, timesheets, and application forms.
• Ensures required staff to consumer ratio is maintained at all times. Must perform last minute coverage, as required.
• Functions as human rights advocate. Provides physical intervention and/or first aid in the event of behavior or medical emergency. Serves as a reporter to the Disabled Persons Protections Commission.
• Maintains required certifications, reviews and replies to work emails, and follows all Vinfen administrative policies.
• Performs other related duties, as required.