Quality Assurance Specialist, Operations
Possible
Marketing Operations Coordinator
Vida Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $75,000 per year
Job Level
JuniorMid-Level
About the role
- Conduct QA for all lifecycle campaigns across channels (email, SMS, push) including copy, segmentation, logic and links.
- Assist with campaign setup, content uploads, scheduling and deployment coordination.
- Maintain QA checklists and process documentation to ensure consistent, scalable delivery.
- Flag campaign issues and collaborate with stakeholders to resolve blockers.
- Support A/B test configuration, tagging and reporting validation.
- Participate in team meetings, trainings and onboarding to build platform fluency in Braze.
- Braze documentation, process updates and reporting.
Requirements
- 2+ years of experience in digital marketing, marketing ops, QA or campaign support.
- Detail-oriented mindset with strong process discipline.
- Strong written communication and comfort with documentation tools.
- Basic understanding of marketing automation or CRM tools.
- Eagerness to learn new tools, contribute to team improvement and grow in marketing operations.
- Strong communication skills.
- Interest/passion in healthcare, CRM or process optimizations.
- Experience with Google Slides, Google Sheets and Excel.
- Prior Braze experience highly preferred.
- Must be located in or able to work from a state where Vida is registered (Vida is authorized to do business in many, but not all, states).
Benefits
- Remote work (#LI-remote)
- Equal Employment Opportunity and Affirmative Action employer (all qualified applicants will receive consideration)
- Commitment to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in job application procedures
- Opportunity to build technical experience in marketing operations and hands-on exposure to Braze and lifecycle marketing
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
QAA/B testingcampaign setupcontent uploadsreporting validationprocess documentationsegmentationlogiccopywritingmarketing automation
Soft skills
detail-orientedprocess disciplinestrong written communicationeagerness to learnteam improvementstrong communication skills
