Architect the Full Customer Lifecycle: design and build customer journey using product usage data and custom database attributes for personalized, automated experiences.
Lead upgrade/migration of tech stack from HubSpot and Drip to modern marketing automation platform; evaluate, implement, and migrate data.
Orchestrate multi-channel campaigns across email, SMS, WhatsApp, and in-app messaging.
Run A/B tests, analyze campaign performance, and continuously optimize.
Drive revenue, retention, and upsell opportunities across multi-brand ecosystem.
Collaborate with Paid Media, Content, and Product Marketing teams.
Requirements
5+ years of demonstrable experience in a similar, high-impact role.
Proven, hands-on experience migrating from HubSpot or Drip to platforms like Iterable, Braze, Klaviyo.
Experience leveraging CRM for revenue, lifetime value, and churn reduction.
Ability to build campaigns, write copy, and pull data; hands-on in tools.
Strong measurement, A/B testing, and data analysis skills.
Track record collaborating with Paid Media, Content, and Product Marketing.
Technical skills to architect automation workflows and creative copywriting.