Vida Health

Software Engineer

• Lead the architecture and technical direction for a new cross-platform React Native codebase (iOS, Android, Web).
• Define patterns for state management, navigation and data fetching (e.g., React Query/TanStack, Zustand/Redux, React Navigation) and drive consistent adoption.
• Collaborate on a design-system approach (theming, component library, tokens) enabling fast, consistent assembly of new member experiences.
• Design and evolve a modular, configuration-driven architecture that supports multiple client configurations (benefits, rules, branding) on one codebase.
• Work closely with UX to translate design vision into performant, accessible, premium-quality UI.
• Define patterns for analytics, logging, instrumentation and feature flags to support safe experimentation and deep behavioral insights.
• Create patterns for A/B tests and gradual rollouts across mobile and web.
• Partner with SRE/Backend to ensure strong observability (error tracking, crash analytics, performance monitoring) and clear member experience SLAs.
• Establish best-in-class developer experience and CI/CD, enabling safe, fast, multi-platform releases.
• Define and champion engineering standards: code quality, testing, documentation, practice review.
• Partner with QA to enable automation hooks and build testable, predictable interfaces.
• Mentor and level up the entire frontend org, including RN best practices, system design and maintainable component paradigms.
• Play a key role in hiring: define the senior/frontend bar, interview candidates and help onboard new team members.
• Model a design-partner mindset, using real-time prototyping and collaborative iteration with cross-functional peers.

Staff React Native Engineer

• Develop, test and deploy custom attributes and custom event data flows from DBT/BigQuery to Braze, enabling rich personalization, dynamic audience targeting and reliable clinical alerts.
• Create complex canvases or campaigns for clinical care communications to members or providers.
• Partner with clinical and data teams to ensure accurate, real-time data syncing and scalable campaign automation.
• Implement and maintain data integrations, including merging data records, performing regular data maintenance and removing unnecessary data fields.
• Unlock clinical care communication reporting within Braze.
• Proactively identify and resolve data integrity issues impacting campaign performance and reporting accuracy.
• Help architect a sustainable, future-proof MarTech foundation for omnichannel communication and advanced analytics.
• Conduct QA for all lifecycle campaigns across channels (email, webhooks, SMS, push, IAM, content cards) with a focus on segmentation custom attribute and custom event logic.
• Lead foundational Braze development by optimizing DBT and BigQuery data models, configuring custom attributes and custom events, writing and running SQL queries in BigQuery and troubleshooting technical issues across the marketing data stack.
• Translate intervention designs into Braze steps/objects.
• Build canvases and campaigns directly from campaigns docs (action mapping, linear flows, branching logic, timing).
• Configure conditional branches and paths to support different intervention types and audience segmentation.
• Translate behavioral and clinical intent into technical requirements.

Marketing Developer, Clinical Interventions

QA Automation Engineer

• Develop, test and deploy custom attributes and custom event data flows from DBT/BigQuery to Braze, enabling rich personalization and dynamic audience targeting.
• Create complex Braze canvases and campaigns.
• Partner with marketing and data teams to ensure accurate, real-time data syncing and scalable campaign automation.
• Implement and maintain data integrations, including merging data records, performing regular data maintenance and removing unnecessary data fields.
• Manage Braze analytics tools and reporting- unlock enrollment and campaign level reporting within Braze.
• Proactively identify and resolve data integrity issues impacting campaign performance and reporting accuracy.
• Help architect a sustainable, future-proof MarTech foundation for omnichannel communication and advanced analytics.
• Conduct QA for all lifecycle campaigns across channels (email, webhooks, SMS, push, IAM, content cards) with a focus on segmentation custom attribute and custom event logic.
• Lead foundational Braze development by optimizing DBT and BigQuery data models, configuring custom attributes and custom events, writing and running SQL queries in BigQuery and troubleshooting technical issues across the marketing data stack.
• Complex target audience segment creation.

Marketing Automation Developer

Human Resources

• Lead and direct the routine functions of the People (HR) department, including administering pay, benefits, leave and enforcing company policies and practices.
• Facilitate and execute employee onboarding, i9 verifications & offboarding.
• Consult with line management, providing HR guidance when appropriate.
• Manage one People Ops Specialist.
• Analyze trends and metrics in partnership with the HR group to develop solutions, programs and policies.
• Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal counsel as needed/required.
• Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
• Provide HR policy guidance and interpretation.
• Plan, lead, direct, develop and coordinate the policies, activities and staff of the People (HR) department, ensuring legal compliance and implementation of the organization’s mission and talent strategy.
• Lead and ensure operationalization of company policies and programs (systems and processes).
• Monitor and ensure the organization’s compliance with federal, state and local employment laws and regulations and recommended best practices; review and modify policies and practices to maintain compliance.
• Maintain knowledge of trends, best practices, regulatory changes and new technologies in human resources, talent management and employment law; apply this knowledge to communicate changes in policy, practice and resources to upper management.

Director, HRBP – Operations

Product Manager

• Own the top-of-funnel experience—from employer launch and eligibility through first session booking.
• Design and test new member enrollment pathways, combining behavioral design, incentives, and automation.
• Partner with Marketing to create personalized engagement campaigns that boost click-through and conversion.
• Collaborate with Client Success to optimize client-level activation rates and drive ROI transparency.
• Build and maintain growth dashboards and analytics, focusing on enrollment, conversion rate, and CAC efficiency.
• Drive cross-functional experimentation—establishing a test-and-learn culture across growth, product, and marketing teams.
• Mentor and support PMs and analysts focused on activation and funnel optimization.

Group Product Manager, Growth – Enrollment

Director

• Lead the Clinical Platform product area, spanning provider tools, care coordination, and documentation workflows.
• Build and manage integrations with external product vendors (e.g., labs, diagnostic partners, pharmacy networks, and device data) to deliver seamless member and clinician experiences.
• Partner with Clinical leadership to digitize and operationalize care pathways—covering GLP-1, cardiometabolic, behavioral health, and MASH protocols.
• Identify opportunities for automation and AI-assisted care, reducing clinician administrative time and increasing capacity per provider.
• Define and own clinical efficiency metrics (time to consult, provider utilization, member satisfaction, outcomes).
• Translate clinical strategy into clear, measurable product outcomes; communicate progress to executives and clients.
• Build a small but high-performing team of PMs and partner cross-functionally with engineering, data, and design.

Director of Clinical Product

Marketing

• Support the development and delivery of print, email, SMS, and other content requirements
• Manage member marketing calendar, scheduling, and deployment
• Continuously A/B test and optimize campaigns to drive incremental gains in conversion and engagement
• Monitor and analyze campaign performance
• Leverage data-driven insights to inform the messaging strategy for each lifecycle stage of customers
• Be a positive contributor on a small and nimble team. Be willing to tackle new projects as they come up. We value collaboration and openness in communication, both within the team and with colleagues outside of our team, particularly across cross-functional projects.

Member Marketing Manager – Enrollment

Operations

• Load and process incoming healthcare files (labs, claims, pharmacy) via secure SFTP delivery.
• Monitor file receipt and structure; troubleshoot schema mismatches or formatting issues.
• Maintain mapping dictionaries and manage ingestion tracking to ensure SLA compliance.
• Collaborate with Data Operations and Engineering to validate ingestion pipelines and surface file anomalies.
• Own outbound file delivery setup including: client-specific data dictionary creation, report-generator YAML configuration, SFTP connection management and QA.
• Run outbound data generation scripts and validate files against client specs.
• Submit and manage PRs and coordinate with cross functional stakeholders as needed.
• Coordinate with Product, Client Success, Engineering and Analytics to ensure readiness across all launch-related workflows.
• Communicate clearly with both technical and non-technical stakeholders.
• Participate in continuous improvement efforts for tooling, templates, and SOPs.

Technical Operations Associate

Accountant

• Managing and executing core accounting functions, including general ledger maintenance, month-end close, financial reporting, and account reconciliations.
• Ensuring the accuracy of financial data, compliance with GAAP, and support for audits and tax compliance.
• Assisting with month-end and year-end closing processes, including preparation of financial statements.
• Managing fixed assets and depreciation schedules.
• Preparing and analyzing monthly balance sheet and income statement variances.
• Supporting management with financial performance analysis and reporting.
• Preparing schedules for audits, tax and external reporting requirements.
• Participating in external and internal audit and tax requests and compliance reviews.

Senior Accountant

Clinical Operations

• Lead and support the Clinical Assistant Team, ensuring adherence to clinical protocols and high-quality member support.
• Track individual and team performance metrics and conduct regular team meetings.
• Monitor staffing levels and adjust scheduling and assigned tasks.
• Develop, document and implement SOPs to standardize clinical workflows.
• Monitor and manage Zendesk queues for performance and quality.
• Configure and maintain Zendesk dashboards and reporting to track key operational metrics.
• Analyze Zendesk data to identify performance trends.

Clinical Operations Manager

Sales

• Lead operational and strategic efforts to build and grow our business across the >15,000 employer base within the territory.
• Responsible for increasing the customer base, customer loyalty, revenue per customer and top-line financial growth for the business.
• Work closely with the leadership team, building brand equity and driving product sales across B2B clients.
• Demonstrate a solid understanding of Vida’s technology, product offerings and mission, contributing to all three equally.
• Understand target customer’s business needs, leveraging consultative skillset to develop customized proposals and determine buyer criterion.
• Initiate, develop and maintain strong executive and decision-maker-level relationships.
• Generate new business and sales leads through a mixture of networking and following up on marketing campaigns and inbound inquiries, along with strong channel partnership efforts.
• Ensure a long-term competitive edge for the business through a value-added approach to prospects and customers.
• Understand key and emerging market segments and the business drivers for each; help refine positioning as needed.

VP of Sales, Enterprise – East

Backend Engineer

• Build, document and maintain APIs that power Vida’s web, mobile and internal tools.
• Design and optimize backend systems that run in Kubernetes on Google Cloud Platform (GCP).
• Collaborate with engineers across disciplines to design and implement scalable, reliable services.
• Develop database models and schemas that support core application features and integrations.
• Integrate with internal and third-party systems that support member and provider workflows.
• Work with data and AI engineers to develop features that leverage AI and automation to improve user and provider experiences.
• Use AI-assisted tools (e.g., Cursor, GitHub Copilot) to accelerate development, testing and debugging.
• Contribute to CI/CD pipelines; improving deployment speed and reliability.
• Write unit and integration tests to ensure code reliability and maintainability.
• Monitor and troubleshoot services in production using Datadog, GCP Cloud Monitoring and logging best practices.
• Participate in code reviews and pair programming to learn best practices and improve code quality.
• Explore and apply AI tools to assist with development, testing and code analysis.
• Continuously look for opportunities to improve reliability, observability and developer experience across backend systems.

Software Engineer – Backend

Therapist

• Manage a panel of clients providing evidence-based assessment, treatment plans and therapeutic interventions, meeting or exceeding completed consult expectations as outlined in Vidapedia
• Configure Vida Coach calendar to allow clients to schedule, and maintain regular contact with them using Vida’s in-app video calls and messaging, per Vida’s program design and policies. Respond and communicate with clients according to timeline expectations laid out in Vida policies
• Develop and update clinical treatment plans in collaboration with members
• Utilize Vida’s integrated Cognitive Behavioral Therapy content to provide psychoeducation on CBT skills, including but not limited to, thought logging, cognitive restructuring/reframing and behavioral activation
• Diligently track your clients’ progress and serve as an accountability partner
• Set goals/trackers/habits in the Vida app to encourage member accountability and facilitate daily reminders that help them achieve their goals
• Engage in discharge planning upon conclusion of therapy program by providing case management services, external referrals and coordination with other providers
• Respond to crisis situations by following established protocols and developing safety plans with clients. Additionally, continually assessing for program eligibility and providing referrals, when needed, for follow-up intervention services
• Effectively communicate with Lead to address client concerns, limitations, treatment progress and other concerns. Report any concerns regarding clinical performance and inability to meet expectations to Lead immediately
• Collaborate with other Vida providers to apply an integrated care model to client treatment plans to enhance progress and treatment outcomes
• Maintain records of interactions with clients in keeping with legal standards and adhere to Vida policy re: documentation
• Submit documentation within 24 hours of any session (this includes session documentation, clinical treatment plans, communication with other providers). Additionally, submit documentation within 24 hours related to any cancellation or no show by provider or member
• Comply with National Standards of Care set forth by state licensing boards where therapist is licensed
• Comply with federal, state and HIPAA regulations, as it relates to medical records and information privacy
• Attend and actively participate in 1:1 meetings with Lead and staff meetings. Respond to communications and requests from Lead in a reasonable and professional time frame
• Complete all in-service trainings in a timely manner
• Review and follow department policies and procedures as detailed in provider manual documents (Vidapedia)
• Meet and exceed provider level metrics
• Serve in the role of Care Navigator when assigned to provide short-term mental health consultation services to members in the form of screening assessments, crisis follow-up, resource referral

Licensed Therapist

• Define and evangelize product strategy that aligns with company priorities and drives measurable outcomes.
• Translate product initiatives into clear business impact- improving client ROI, member health and operational efficiency.
• Lead multiple agile product squads with design, engineering and operations partners to deliver high-quality solutions.
• Own and prioritize product backlogs; scope initiatives and proactively manage risks to ensure timely delivery.
• Establish and track KPIs that connect product work to company-level goals.
• Create scalable systems, workflows and frameworks that reduce manual effort and drive efficiency across stakeholders.
• Partner with engineering to design reusable architectures, automation and tools that accelerate development.
• Build trust and alignment across clinical operations, client success, engineering, marketing, finance and executive stakeholders.
• Clearly articulate product vision, tradeoffs and decisions to both technical and non-technical audiences.
• Serve as a bridge between on-the-ground needs and strategic company priorities.
• Identify opportunities to embed AI and automation in workflows, analytics and decision support.
• Adapt product strategy to new data, evolving market conditions or organizational shifts.
• Evangelize innovation while ensuring pragmatic execution in healthcare contexts.

Senior Group Product Manager

Business Analyst

• Build, enhance and maintain financial scalable models and reporting processes to support forecasting, planning and corporate decision-making.
• Develop data models that provide real-time visibility into business and financial performance, including demand planning.
• Write and optimize advanced SQL queries to ensure scalable, accurate and timely data access.
• Conduct analyses such as unit economics, margin and cohort analysis, predictive modeling and scenario planning.
• Work with large, complex data sets to uncover trends, opportunities and risks that inform business strategy.
• Collaborate with teams across the business to translate questions into data-driven insights and actionable recommendations.
• Partner with analytics and engineering to ensure data accuracy, improve pipelines and automate reporting.
• Present findings clearly to both technical and non-technical stakeholders, supporting strategic initiatives and day-to-day operations.

Business Analyst – Financial Strategy

• Manage a panel of clients providing evidence-based assessment, treatment plans and therapeutic interventions
• Configure Vida Coach calendar, maintain regular contact using Vida’s in-app video calls and messaging, and respond according to Vida policy timelines
• Develop and update clinical treatment plans in collaboration with members
• Utilize Vida’s integrated Cognitive Behavioral Therapy content to provide psychoeducation on CBT skills (thought logging, cognitive restructuring/reframing, behavioral activation)
• Track clients’ progress and serve as an accountability partner
• Set goals/trackers/habits in the Vida app to encourage member accountability
• Engage in discharge planning including case management, external referrals and coordination with other providers
• Respond to crisis situations following protocols and develop safety plans; assess eligibility and provide referrals for follow-up services
• Communicate with Lead regarding client concerns, limitations, treatment progress, and clinical performance
• Collaborate with other Vida providers to apply an integrated care model
• Maintain records of interactions in keeping with legal standards and adhere to Vida policy regarding documentation
• Submit documentation within 24 hours of any session or related cancellations/no-shows
• Comply with National Standards of Care set by state licensing boards and with federal, state and HIPAA regulations
• Attend 1:1 meetings with Lead and staff meetings, complete in-service trainings, and follow department policies
• Meet and exceed provider level metrics
• Serve as Care Navigator when assigned to provide short-term mental health consultation, screening assessments, crisis follow-up and referrals
• Provide after hours and on-call coverage as needed

Marketing Operations

• Conduct QA for all lifecycle campaigns across channels (email, SMS, push) including copy, segmentation, logic and links.
• Assist with campaign setup, content uploads, scheduling and deployment coordination.
• Maintain QA checklists and process documentation to ensure consistent, scalable delivery.
• Flag campaign issues and collaborate with stakeholders to resolve blockers.
• Support A/B test configuration, tagging and reporting validation.
• Participate in team meetings, trainings and onboarding to build platform fluency in Braze.
• Braze documentation, process updates and reporting.

Marketing Operations Coordinator

Controller

• Lead and execute monthly, quarterly and year-end close processes.
• Oversee GL activities, journal entries and reconciliations.
• Prepare and review financial statements in accordance with GAAP.
• Maintain and enforce internal controls and accounting policies.
• Assist in interpreting contracts for proper revenue recognition (ASC 606).
• Work with billing, RCM and data teams to reconcile platform and claims-based revenue.
• Partner with FP&A and operations to ensure accurate cost allocation across revenue channels.
• Coordinate with external auditors, tax advisors and compliance teams.
• Ensure timely completion of annual audit, including PBC schedules.
• Support state sales/use tax, SUI and 1099 compliance.
• Support automation and system integration (NetSuite, Expensify, Bill.com, ADP, etc.).
• Identify opportunities to streamline workflows and improve reporting accuracy.
• Manage accounting staff (e.g., Payroll, AP, Revenue, Billing, Staff Accountants).
• Provide training and mentorship.

Assistant Controller

• Process incoming and outgoing labs, lab orders, medical records and other clinical documents with speed and accuracy to meet clinical needs.
• Follow standardized policies and procedures to ingest member labs into internal systems.
• Ensure all documents are correctly indexed, tracked and entered into internal systems.
• Monitor and resolve discrepancies or incomplete information in medical records and lab orders.
• Collaborate with the clinical, product and support teams to execute manual clinical processes and support back-end operations.
• Escalate issues to leadership when processing bottlenecks, errors or risks are identified.
• Assist in creating and improving standard operating procedures for document processing.
• Maintain confidentiality and ensure compliance with HIPAA and other regulatory requirements.

Operations Process Coordinator

• Act as an advocate for our members, striving to achieve a seamless and satisfying experience across all out-of and in-app touchpoints.
• Develop and implement strategies to improve member engagement and retention.
• Write clean, compelling, member-centric copy.
• Optimize the member journey; including onboarding, personalized guidance and troubleshooting across all member marketing touchpoints.
• Gather, analyze and report on member and client feedback on communications content and cadence to drive continuous improvement.
• Collaborate cross-functionally with product, engineering and clinical teams to enhance the continuity and effectiveness of the member experience.
• Monitor key performance indicators (KPIs) related to engagement revenue goals and implement data-driven improvements.
• Stay informed about member engagement best practices.

Engagement Marketing Manager

Recruitment

• Source and attract candidates by using job boards, databases, social media etc.
• Build and manage robust pipeline of clinical candidates such as Physicians, Nurse Practitioners, Health Coaches and Registered Dietitians
• Review and assess applications/profiles to ensure job qualifications are met
• Effectively screen candidates to ensure strong interview to hire ratio
• Act as a direct point of contact throughout the interview process and build influential candidate relationships during the process
• Present and manage candidate offers
• Work directly with Director of Talent to ensure hiring needs are being met
• Promote company’s reputation as “best place to work."

Staff React Native Engineer

Marketing Developer, Clinical Interventions

Marketing Automation Developer

Director, HRBP – Operations

Group Product Manager, Growth – Enrollment

Director of Clinical Product

Member Marketing Manager – Enrollment

Technical Operations Associate

Senior Accountant

Clinical Operations Manager

VP of Sales, Enterprise – East

Software Engineer – Backend

Licensed Therapist

Senior Group Product Manager

Business Analyst – Financial Strategy

Licensed Therapist

Marketing Operations Coordinator

Assistant Controller

Operations Process Coordinator

Engagement Marketing Manager

Clinical Recruiter