Behavioral Health Care Manager, Licensed – Crisis Queue
IEHP
Licensed Therapist
Vida Health
part-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Cloud
About the role
- Manage a panel of clients providing evidence-based assessment, treatment plans and therapeutic interventions
- Configure Vida Coach calendar, maintain regular contact using Vida’s in-app video calls and messaging, and respond according to Vida policy timelines
- Develop and update clinical treatment plans in collaboration with members
- Utilize Vida’s integrated Cognitive Behavioral Therapy content to provide psychoeducation on CBT skills (thought logging, cognitive restructuring/reframing, behavioral activation)
- Track clients’ progress and serve as an accountability partner
- Set goals/trackers/habits in the Vida app to encourage member accountability
- Engage in discharge planning including case management, external referrals and coordination with other providers
- Respond to crisis situations following protocols and develop safety plans; assess eligibility and provide referrals for follow-up services
- Communicate with Lead regarding client concerns, limitations, treatment progress, and clinical performance
- Collaborate with other Vida providers to apply an integrated care model
- Maintain records of interactions in keeping with legal standards and adhere to Vida policy regarding documentation
- Submit documentation within 24 hours of any session or related cancellations/no-shows
- Comply with National Standards of Care set by state licensing boards and with federal, state and HIPAA regulations
- Attend 1:1 meetings with Lead and staff meetings, complete in-service trainings, and follow department policies
- Meet and exceed provider level metrics
- Serve as Care Navigator when assigned to provide short-term mental health consultation, screening assessments, crisis follow-up and referrals
- Provide after hours and on-call coverage as needed
Requirements
- Doctoral or Master’s degree in psychology, clinical social work, counseling, marriage and family therapy or other relevant field
- Fully Independent State License to practice psychotherapy in good standing (licensed to assess, diagnose, create treatment plans and provide psychotherapy without oversight)
- Multi-state licensure is highly valued
- 2+ years’ experience as a fully independent psychotherapist
- Experience in cognitive behavior therapy and other evidence-based therapeutic models
- Experience in mindfulness techniques
- Interest in incorporating technology solutions into client care
- Interest in and knowledge of current research and evidence-based clinical practices for depression and anxiety
- Familiarity with technology solutions including video therapy, mobile apps, cloud-based apps (Google Suite, Single Sign-On, Slack)
- Experience working in a virtual telehealth environment
- Working knowledge of clinical diagnosis and treatment planning
- Knowledge of techniques such as motivational interviewing, bio-psychosocial assessment, mental health crisis response, safety planning and cognitive behavioral theory
- Providers expected to perform according to Vida's QA and Compliance guidelines and document on Vida's provider platform
- California residents may require individual monthly sign-off prior to each screening
- Exclusion screening (OIG) compliance requirements
- Limit scope of practice to Vida curriculum
Benefits
- Remote/virtual role (#LI-remote)
- Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in application procedures
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cognitive behavioral therapymindfulness techniquesclinical diagnosistreatment planningmotivational interviewingbio-psychosocial assessmentmental health crisis responsesafety planningevidence-based therapeutic modelspsychotherapy
Soft skills
communicationcollaborationaccountabilitycrisis managementgoal settingclient engagementdocumentationtime managementproblem-solvinginterpersonal skills
Certifications
Doctoral degree in psychologyMaster’s degree in clinical social workFully Independent State LicenseMulti-state licensure
