Support the Global Medical function focusing on requirements understanding and IT delivery of Global or local IT projects/systems for the Medical Business
Understand medical business process and IT requirements and document the process workflow and requirement specifications
Manage medical IT projects and track project plans, technical architecture solutions, and CSV validation deliverables with stakeholders including external vendors, internal business users, IT support teams, and compliance quality team members
Facilitate and assist Senior Project Managers for enterprise-wide IT SaaS solutions, Generative AI, chatbot end-user solutions projects, and matters relating to project scope, requirements testing, user acceptance testing, product quality, and stakeholder management
Provide regular, timely project reporting, budget, and resource tracking via internal tools such as PPM
Manage requirements and corresponding documentation for Global Medical IT systems and platforms
Conduct project review meetings to track status for complex projects and focus on delivery within agreed timelines with quality deliverables
Serve as the key driver to facilitate project team meetings and coordinate with vendors and internal stakeholders during engagements
Follow up with task owners to ensure task completion; track vendor payments including invoices and PO; track and forecast project budget in the PPM system
Facilitate vendor SOW discussion and finalization with manager, procurement team and project team; create and revise status reports and project overviews for Global Medical Leads and Senior Management
Requirements
Bachelor’s degree or foreign equivalent in Computer Engineering, Information Technology, Computer Science, or a closely related technical field
5 years of experience in the position offered or related position
5 years of experience capturing and analyzing pharmaceutical business requirements and translating them into Techno-functional specification documents
5 years of experience assessing the GxP and Non-GxP status of information systems and applying CSV qualification and validation processes
5 years of experience implementing IT tools used in the pharmaceutical industry for managing customer data and documentations, HCP engagement, medical web portals development, system integration and data migrations
5 years of experience applying knowledge of Veeva CRM and Veeva Vault and implementing these Veeva tools for a pharmaceutical company/client including relevant data migrations
5 years of experience with testing tools for IQ/OQ/PQ and electronic document review approval tool
Experience preparing and presenting system demos, trainings, project status, and risks to global and local Medical Business and IT leaders