ServiceNow Architect
CACI International Inc
CloudCyber SecurityServiceNow
ServiceNow Developer/Administrator
Via Logic LLC, a SBA 8(a), HUBZone and WOSB
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ITSMJavaScriptServiceNowSOAP
About the role
- Support the design and development of locally developed applications (LDAs) aligned with business needs
- Provide guidance and mentorship to citizen developers leveraging the ServiceNow platform
- Lead and execute integrations with external systems using REST/SOAP APIs, LDAP/AD, JDBC, and other platforms
- Manage the movement and deployment of ServiceNow components, collections, and deployables in the CI/CD pipeline
- Implement, integrate, configure, and develop custom applications, including scoped applications, on the ServiceNow platform
- Collaborate with ServiceNow Architects to conduct code reviews, provide proofs of concept, and deliver product demonstrations
- Perform development activities including troubleshooting, coding, scripting, and configurations of moderate to high complexity
- Map business services and requirements to ServiceNow capabilities for ITSM solutions, workflow automation, and reporting
- Administer, deploy, and manage systems and PaaS, SaaS, and IaaS platforms using privileged accounts with a focus on security and compliance
- Maintain technical documentation and runbooks for all developed solutions
Requirements
- Minimum of 3 years of hands-on experience as a ServiceNow Developer
- 3-6 years overall ServiceNow platform development and administration experience
- At least one current Certified Implementation Specialist (CIS) certification (e.g., ITSM, CSM, HRSD)
- Completed Bachelor’s Degree in Computer Science, Information Systems, or related field
- Strong experience with ServiceNow integrations, ITSM modules, and scoped application development
- Experience with CI/CD pipelines, update set management, and platform administration
- Proficient in JavaScript, ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Script Includes)
- Strong team player with excellent client-facing communication and presentation skills
Benefits
- Remote Work: U.S. based remote position offering flexibility for work-life balance.
- Health Care: Comprehensive health care benefits.
- Paid Time Off (PTO): Generous PTO to support work-life balance.
- Full-time W2 position.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNow developmentServiceNow administrationREST APIsSOAP APIsLDAPJDBCJavaScriptServiceNow scriptingCI/CD pipelinesworkflow automation
Soft skills
mentorshipteam playerclient-facing communicationpresentation skills
Certifications
Certified Implementation Specialist (CIS)ITSMCSMHRSD
