Provide technical oversight and guidance for the development of complex solutions to ensure cohesive operations
Maintain expert-level understanding of enterprise-level architecture
Liaise with business analysts and technical team to understand business needs and develop solutions that meet business needs and comply with enterprise and platform level architecture and standards
Implement modern AI-based tools and integrate systems
Define architecture design and ensure initiatives are appropriately aligned
Work with business analysts and scrum master to create implementation plans for new features
Work with team members to breakup stories into tasks and assist in completion of tasks in timely fashion
Keep up to date with industry trends and developments
Delegate tasks and ensuring all daily, sprint and release goals are achieved
Identifies risks, opportunities, compliance issues or other architectural concerns
Provide expert advice and technical direction in Agile ceremonies
Develop product teams technical skills through mentoring, coaching, and peer reviews
Oversee the development pipeline and assist with update set promotions such that there is a consistent and reliable process for moving work into production
Requirements
15+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience)
3+ years’ experience in incremental software development projects such as the Agile Scrum approach
Professional experience operating within cross-functional teams and groups
Ability to obtain/maintain Secret clearance
Certified ServiceNow Administrator
Must meet 8570/8140 DoD Cyber Workforce Compliance requirement
Experience managing and maintaining ServiceNow instances
Familiarity with DoD cybersecurity best practices
Experience implementing architecture designed to bring organizational-specific capabilities within an enterprise architecture (e.g. via data separation, multi-tenancy, etc.)
Experience with LLMs, RAG, Generative AI, and integrating cloud-based systems
Ability to collaborate with Developers, Project Managers, Testers, and Production Support Engineers to implement innovative technical solutions via iterative approach reducing time to delivery
Proven experience directly overseeing the architecture and development of the entire ServiceNow platform
Experience in agile software development practices and experience delivering deployable software in short sprints
Good ability to anticipate issues and formulate remedial actions
Excellent technical, diagnostic, and troubleshooting skills
Benefits
healthcare
wellness
financial
retirement
family support
continuing education
time off benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise-level architectureAI-based toolsAgile ScrumServiceNowLLMsRAGGenerative AIcloud-based systemsarchitecture designincremental software development