ServiceNow

• Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness
• Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes
• Capable of working independently as well as collaboratively with remote teams and clients
• Design and develop queries, reports and dashboards
• Design and configure ServiceNow modules and forms
• Administer ServiceNow applications, including updating security and workflow configurations
• Design and develop scoped applications as well as a service portal
• Provide additional support based on subject matter expertise

ServiceNow Administrator/Developer

Senior ServiceNow Developer, Active DHS Public Trust Clearance

Senior ServiceNow SAM Developer

ServiceNow Technical Architect

Senior ServiceNow Developer – Active FAA Public Trust Clearance

ServiceNow Developer II