Senior ServiceNow Administrator/Developer
GovCIO
ITSMJavaScriptServiceNowSOAP
ServiceNow Administrator/Developer, SME
GovCIO
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $180,000 - $210,000 per year
Job Level
SeniorLead
Tech Stack
ITSMJavaScriptServiceNowSOAP
About the role
- Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
- Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
- Capable of working independently as well as collaboratively with remote teams and clients
- Design and develop queries, reports and dashboards
- Design and configure ServiceNow modules and forms
- Administer ServiceNow applications, including updating security and workflow configurations
- Design and develop scoped applications as well as a service portal
- Provide additional support based on subject matter expertise
Requirements
- Bachelor's with 12+ years (or commensurate experience)
- Minimum of 8 years of overall IT experience
- Minimum of 6+ years of experience as a ServiceNow developer in various roles
- Thorough knowledge of the ServiceNow System
- Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
- Experience in REST, SOAP services, etc
- An understanding of ITIL and/or ITIL Certified
- Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude
- Certified System Administrator
- Clearance Required: Public Trust or Secret clearance is required.
Benefits
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNowJavaScriptHTMLCSSJellyHTTPXMLRESTSOAPservice management
Soft skills
communicationinterpersonalcustomer-centric
Certifications
Bachelor's degreeITIL CertifiedCertified System AdministratorPublic Trust clearanceSecret clearance
