GovCIO

Artificial Intelligence

• Support the Department of Veterans Affairs (VA) initiatives focused on Ambient AI Scribe testing, technical troubleshooting, workflow validation, and operational readiness across pilot and go-live environments.
• Assist in validating system interactions and technical workflows within CPRS/VistA environments.
• Identify technical gaps, workflow dependencies, and operational impacts observed during testing.
• Engage directly with end users to resolve access issues, equipment challenges, and technical barriers.
• Support development of standardized testing approaches to ensure alignment with business and clinical requirements.
• Conduct workflow reviews with VA programs evaluating Ambient AI Scribe capabilities.

Senior Clinical AI Technical Integration Specialist

Administration

• Establishes and maintains smooth operation of computer systems in networked or stand-alone configurations
• Consults with support teams, help desks, customers and other technical staff in the resolution of problems
• Maintain and administer computer networks and related computing environments
• Plan, coordinate, and implement network/system security measures
• Writes or modifies basic scripts to resolve performance problems and automate administration tasks

M365 Global Administrator

Manager

• Establish, maintain, and enforce Configuration Management (CM) policies, plans, and SOPs across the SDLC.
• Ensure configuration item (CI) identification, version control, baselining, and traceability across environments.
• Maintain audit-ready CM repositories supporting CMMI Level 3, FedRAMP, FISMA, and VA compliance requirements.
• Author and maintain CM Plans, change records, release documentation, and system inventories.
• Plan, coordinate, and execute routine and emergency releases with full rollback and contingency readiness.
• Manage integrated release calendars across multiple teams and environments (Dev, Test, Staging, Production).
• Partner with DevOps and QA to align CI/CD pipelines, ensuring release consistency, integrity, and approval workflows.
• Lead release readiness reviews and post-release retrospectives to drive continuous improvement.
• Ensure secure integration of configuration management practices within CI/CD pipelines.
• Coordinate version control, branching strategies, and artifact management across tools such as Bitbucket and JIRA.
• Enforce change control and release gating aligned with security and compliance requirements.
• Serve as the central coordination point between Product, Engineering, QA, Security, and Operations.
• Provide clear communication to stakeholders on release status, risks, dependencies, and mitigation plans.
• Mentor teams on CM best practices within Agile and SAFe delivery models.
• Administer and optimize JIRA and Confluence for release tracking, reporting, and transparency.

Release & Configuration Manager

Full-stack Engineer

• Serve as the primary technical authority responsible for driving enterprise-level security, compliance, and operational excellence across the organization.
• Oversee the FedRAMP certification effort, manage Change Management operations, direct POA&M and vulnerability remediation activities, and ensure a mature, responsive Incident Management program.
• Lead the organization’s end‑to‑end FedRAMP certification and assessment initiative, including documentation, readiness, technical controls implementation, and auditor coordination.
• Ensure continuous compliance with NIST 800-53, NIST 800-171, NIST 800‑207 (Zero Trust), RMF, and other federal regulatory frameworks.
• Own the Plan of Action & Milestones (POA&M) lifecycle: creation, assignment, tracking, compliance reporting, and closure.
• Collaborate with cross‑functional engineering teams to validate remediation efforts and integrate security best practices into operations and development pipelines.
• Oversee the Change Management process, ensuring consistent governance, risk review, approval workflows, and documentation.
• Lead the organization’s Incident Management program, including triage, response coordination, root cause analysis, and post‑incident reporting.

Senior Technical Lead

• Support VistA and Ambient AI Scribe interface testing across Primary Care pilot and go-live sites.
• Assist in validating system interactions and technical workflows within CPRS/VistA environments.
• Identify technical gaps, workflow dependencies, and operational impacts observed during testing.
• Attend training sessions, office hours, and technical support calls to troubleshoot issues in real time.
• Monitor collaboration platforms to identify and respond to emerging technical issues.
• Work with multiple Ambient AI vendors independently to troubleshoot technical issues impacting providers.
• Conduct workflow reviews with VA programs evaluating Ambient AI Scribe capabilities.
• Support testing and evaluation of peripheral equipment.

Clinical AI Technical Integration Specialist

Program Manager

• Serve as the primary point of contact for senior VA stakeholders, ensuring trust, transparency, and consistent delivery across all program activities.
• Lead and manage large, complex programs supporting the Department of Veterans Affairs, including multiple workstreams, subcontractors, and stakeholders.
• Navigate high-stress, high-profile environments with professionalism, discretion, and sound judgment.
• Proactively identify risks, issues, and dependencies; develop and execute mitigation strategies with minimal disruption to operations.
• Oversee subcontractor performance and foster strong working relationships to ensure delivery against schedule, quality, and compliance requirements.
• Drive program execution across scope, schedule, budget, and quality, ensuring adherence to contractual, regulatory, and cybersecurity requirements.
• Prepare and deliver polished briefings, reports, and executive-level communications for VA leadership.
• Lead cross-functional teams, fostering accountability, collaboration, and a solutions-oriented culture.

Software Engineer

• Builds, codes, and tests applications leveraging legacy, current, and emergent technologies
• Provides patches and upgrades to existing systems
• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
• May design graphical user interface (GUI) to meet specific needs of users
• Prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls
• May build add-on modules using application program language

Software Programmer

• Administer full life cycle subcontract management activities for programs within assigned operations, including but not limited to: proposal support activities, negotiations of non-disclosure agreements, teaming agreements, preparation of solicitations packages to subcontractors, evaluation of subcontractor proposals, price analysis, negotiations of terms and conditions, award of subcontracts, subcontract administration, issue resolution and closeout activities.
• Collaborate with leadership to develop strategy for managing subcontractor/supplier performance.
• Ensuring that subcontract files are appropriately reviewed and approved in accordance with the Authority to Operate and in compliance with all contract requirements, company policies and procedures, and applicable laws and acquisition regulations.
• Demonstrating strong interpersonal and communication skills to deal effectively with other functions and suppliers to solve issues of varying degrees of complexity.
• Reviewing prime contract awards to efficiently flow down required documents and clauses.
• Working closely with cross-functional leadership, to ensure subcontracting activities are carried out in a manner consistent with prime contract requirements, financial and operational objectives.
• Collaborating on and driving resolution of procurement issues affecting performance.
• Monitoring supplier compliance, including timely delivery of deliverables, in coordination with operations.
• Resolving supplier performance and/or quality issues in collaboration with operational leadership.
• Advising leadership on procurement issues and strategies.
• Other duties as assigned by management.

Subcontract Administrator

IT Support

• Identify, diagnose, and resolve help desk tickets escalated from Tier 2 help desk staff
• Collaborate with Tier 3 Subject Matter Experts (SMEs) to resolve and document their fixes
• Assist the Operations & Maintenance (O&M) team to liaison with application development teams and IAM partners during outages
• Develop help desk process documentation
• Develop help desk knowledge artifacts
• Prepare, generate, and submit weekly Help Desk Report
• Perform reviews of end user and help desk training documentation
• Maintain project, data center, and help desk documentation, including knowledge-based articles

Tier 3 Data Quality Help Desk Analyst

• Develop multimedia applications and systems
• Collaborate with specialists in sound and programming
• Meet with clients to gain understanding of requirements
• Generate graphic images, animations, and videos

Instructional Media Developer – VR

Systems Engineer

• The Data Infrastructure Operations Lead for Genomic workloads will be the Infrastructure & Data Center Architect/Lead and will provide technical leadership and oversee / maintain data center operations for genomic workloads requiring HPC, Imaging, and AI-Large Language Models (LLM).
• The candidate will be able to architect, design, develop and implement enterprise and cloud-based infrastructure and platform solutions.
• As a technical leader, you will work on complex infrastructure problems spanning on-premises and cloud and be able to create innovative solutions to provide a seamless experience for researchers.
• You will be able to lead, design and build data centers for next generation computing capabilities.
• You will also be able to perform routine system administration tasks, troubleshooting high availability systems, log data, optimize performance, deploy GPU and implement automation techniques.

Network/Systems Architect

ServiceNow

• Builds and codes applications and/or modules using languages such as C++, visual basic, ABAP, JAVA, XTML, etc.
• Provides patches and upgrades to existing systems.
• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards.
• May design graphical user interface (GUI) to meet the specific needs of users.
• Prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls.
• May build add-on modules using application program language.
• Designs and codes applications following specifications using the appropriate tools.
• Maintains and modifies existing software applications.
• Analyzes detailed systems factors, including input and output requirements, information flow, hardware and software requirements, and alternative methods of problem resolution.
• Performs modifications to and maintenance of operational programs and procedures.
• Participates in code reviews to represent reviewed work for adherence to standards and specifications.
• Writes or revises program documentation, operations documentation and user guides in accordance with standards.

ServiceNow Developer

Technical Writer

• Writes, rewrites and/or edits technical documentation and team communications/artifacts with graphic design as needed.
• Leverages advanced writing skills to translate complicated issues from multiple information sources into a clear point of view to create a compelling, concise, and well-written narrative that engages the intended audience.
• Apply editorial styles and standards consistently and appropriately across documentation.
• Develops ad hoc artifacts for a variety of the intended audiences, including executive VA leadership.
• Creates documentation based on newly identified processes/procedures through the course of each fiscal year.
• Collaborates with subject matter experts to aid in the development of comprehensive deliverables.
• Acquires subject knowledge through active participation in daily team support and standard team activities.
• Reviews technical documentation for quality of content and formatting.
• Works closely with project manager to address any communications gaps, update and maintain team communication plan, support the team in implementing communications plan and identify opportunities for improvement.
• Ability to draft accurate, succinct meeting minutes, often with short turnaround times.
• Support continuous improvement by reviewing and refining existing artifacts that are shared directly to key VAMC personnel during each site Electronic Health Record transition.

Senior Technical Writer

Project Manager

• Provide day-to-day project and release coordination, including tracking milestones, dependencies, risks, and issues
• Collaborate with VA Project Managers, scrum teams, and business stakeholders to collect, validate, and compile project information
• Develop and maintain project documentation, including SOPs, status reports, and compliance artifacts
• Facilitate meetings with VA stakeholders, including agenda development, material preparation, documentation, and follow-up actions
• Support identification, documentation, and tracking of risks and mitigation plans in appropriate systems
• Coordinate and disseminate project and patch status updates
• Analyze data to assess project performance, operational effectiveness, and process improvement opportunities
• Conduct research and analysis to support project planning and delivery of reports, presentations, and process diagrams
• Track, forecast, and report on project progress, metrics, risks, and challenges
• Translate complex technical and business information into clear, concise written narratives and executive-ready materials
• Develop professional presentations and visualizations using tools such as PowerPoint and Visio

Senior Project Coordinator

Data Analyst

• Manage data cutover preparations and monitoring cutover activities
• Gather and produce cutover status reports during pre and post cutover activities
• Leverage excellent writing skills to translate complicated issues to create a concise, and well-written narrative
• Develop and maintain summary data dashboards, workflow automation tools for executive and technical audiences
• Develop or provide feedback on clear and concise data communications products and materials for internal or external audiences
• Conduct research, analyze information needs, and perform analysis to support the delivery of report artifacts
• Track, forecast, and report on project progress including metrics and challenges
• Formulate responses for weekly executive report