Via Logic LLC, a SBA 8(a), HUBZone and WOSB

Project Manager

• Lead complex platform modernization and automation projects, ensuring alignment with business and technical goals.
• Apply Scrum and Agile methodologies to facilitate sprint planning, backlog grooming, retrospectives, and daily standups.
• Partner closely with architects, engineers, and stakeholders to define project scope, deliverables, and resource allocation.
• Manage project lifecycles from initiation through deployment, ensuring on-time, on-budget, and quality delivery.
• Monitor and manage risks, dependencies, and issues, proactively implementing mitigation strategies.
• Create and maintain project documentation, including roadmaps, sprint plans, and risk registers.
• Track and report project progress using Jira, Confluence, or equivalent Agile project management tools.
• Ensure effective stakeholder communication, facilitating executive briefings and cross-team updates.
• Promote a culture of continuous improvement, Agile maturity, and collaborative problem-solving across delivery teams.
• Partner with technical leads to optimize platform architecture for performance, reliability, and automation.

Platform Project Manager

Communications

• Architect and design unified communications systems, including VoIP, video conferencing, and real-time collaboration tools.
• Develop and document UC/UX architecture to optimize end-user experience, communication flow, and service reliability.
• Lead the integration of collaboration platforms such as Microsoft Teams, Zoom, and Cisco Webex with enterprise infrastructure.
• Define and implement standards for SIP, QoS, call routing, conferencing, and federation across hybrid and cloud environments.
• Partner with Network, Cloud, and Security teams to ensure UC systems meet performance, interoperability, and compliance requirements.
• Conduct assessments of UC performance metrics and recommend architecture improvements or technology upgrades.
• Oversee system migrations, expansions, and modernization initiatives aligned with enterprise architecture goals.
• Collaborate with business stakeholders and OCM teams to promote adoption, create user training, and manage change impacts.
• Maintain comprehensive technical documentation and configuration baselines for UC systems.
• Provide subject matter expertise on UC tools, integrations, and automation capabilities to enhance enterprise collaboration.

Unified Communications Architect

• Lead end-to-end cloud project delivery — from initiation and planning through deployment and continuous improvement.
• Apply Scrum and Agile practices to coordinate team activities, facilitate ceremonies, and remove impediments.
• Manage project schedules, dependencies, risks, and deliverables to ensure on-time, high-quality outcomes.
• Align project goals with business objectives and technical roadmaps in collaboration with engineering and architecture teams.
• Oversee the creation of sprint backlogs, track progress through Agile tools (Jira, Confluence, or equivalent), and report key metrics.
• Support cross-functional collaboration between architecture, DevOps, network, and security teams.
• Communicate regularly with stakeholders and leadership to provide project updates, risk assessments, and performance insights.
• Promote continuous improvement, Agile adoption, and accountability across the delivery teams.

Cloud Project Manager

ServiceNow

• Support the design and development of locally developed applications (LDAs) aligned with business needs
• Provide guidance and mentorship to citizen developers leveraging the ServiceNow platform
• Lead and execute integrations with external systems using REST/SOAP APIs, LDAP/AD, JDBC, and other platforms
• Manage the movement and deployment of ServiceNow components, collections, and deployables in the CI/CD pipeline
• Implement, integrate, configure, and develop custom applications, including scoped applications, on the ServiceNow platform
• Collaborate with ServiceNow Architects to conduct code reviews, provide proofs of concept, and deliver product demonstrations
• Perform development activities including troubleshooting, coding, scripting, and configurations of moderate to high complexity
• Map business services and requirements to ServiceNow capabilities for ITSM solutions, workflow automation, and reporting
• Administer, deploy, and manage systems and PaaS, SaaS, and IaaS platforms using privileged accounts with a focus on security and compliance
• Maintain technical documentation and runbooks for all developed solutions

ServiceNow Developer/Administrator

• Lead the solutioning and development of locally developed applications (LDAs).
• Provide expert guidance and mentorship to citizen developers.
• Lead and execute integrations with external systems.
• Manage the movement of ServiceNow Components, Collections, and Deployables in the CI/CD pipeline.
• Implement, integrate, configure, and develop custom applications on the ServiceNow platform.
• Work with the ServiceNow Architect to perform code reviews, provide proofs of concept, and facilitate product demonstrations.
• Perform development activities including troubleshooting, coding/scripting, and configurations of high complexity.
• Map existing business services and requirements to advanced ServiceNow capabilities.
• Administer, deploy, implement, and manage USCIS systems and PaaS, SaaS, and IaaS platforms using a privileged user account.

Senior ServiceNow Developer

Data Engineer

• Lead transformative cloud projects, implementing everything-as-code and DevSecOps best practices to enhance efficiency and security
• Collaborate with stakeholders, drive mission-critical initiatives, and deliver solutions aligned with client goals and regulations
• Design and optimize secure, automated CI/CD pipelines using Jenkins or GitLab, embedding security, quality, and testing
• Leverage Docker and Kubernetes to manage microservices, ensuring consistent, scalable deployments across cloud and hybrid environments
• Build and optimize AWS infrastructure (compute, storage, networking, data stores) to support resilient, scalable applications
• Ensure production reliability through automated builds, proactive troubleshooting, and minimal manual intervention
• Implement monitoring tools to track performance, diagnose bottlenecks, and optimize resources
• Automate infrastructure provisioning with Terraform, Ansible, or CloudFormation
• Maintain robust security posture meeting FISMA, FedRAMP, and NIST standards through regular assessments and compliance protocols
• Drive Agile sprint deliverables and foster cross-team DevSecOps collaboration
• Develop automated tests for infrastructure and scripts, integrating them into CI/CD pipelines for continuous validation
• Manage data ingestion and integration, ensuring data integrity and conducting root cause analysis

Data Engineer, Cloud Platform

Business Operations

• Oversee and manage internal business operations, ensuring efficiency in workflows, team communication, and project timelines.
• Collaborate with leadership to implement process improvements and best practices.
• Lead the recruitment process, from sourcing and screening candidates to managing onboarding.
• Develop and maintain strategies for talent development and retention.
• Coordinate internal projects, ensuring timely execution and effective team collaboration.
• Track resource utilization and project status, providing updates to leadership.
• Evaluate new opportunities by conducting research, analyzing market trends, and preparing business proposals.
• Facilitate regular team meetings, support cross-team communication, and organize internal events, workshops, and training sessions.
• Maintain accurate tracking of internal resources, ensuring proper allocation and management of team assets such as technology, software, and equipment.

Business Operations Lead and Talent Analyst

Site Reliability Engineer

• Systems Integration: Design, implement, and maintain integration of cloud and on-premises systems, ensuring secure, reliable, and compliant interoperability.
• API & Middleware Management: Architect, secure, and optimize API gateways, middleware platforms, and service meshes for performance and scalability.
• ETL & Data Flows: Develop automated ETL pipelines to enable secure and efficient data exchange across diverse platforms.
• DevSecOps Automation: Embed security, testing, and compliance checks into CI/CD pipelines supporting integration workflows.
• Cloud-Native Services: Leverage AWS, Azure, and GCP services (e.g., Lambda, EventBridge, Pub/Sub, API Gateway) to streamline integration and service delivery.
• Enterprise Integration Services: Manage implementation and operations of enterprise integration platforms, monitoring availability, performance, and security.
• Security & Compliance: Apply zero-trust principles and automated policy enforcement across integration points to meet DHS/public trust requirements.
• Collaboration: Partner with developers, cloud architects, and data engineers to deliver secure, resilient, and automated integration solutions.

Cyber Cloud DevSecOps, Enterprise Integration Focus

Security Engineer

• Designs, implements, and optimizes secure cloud and network architectures in multi-cloud environments, bridging enterprise-level strategy with hands-on DevSecOps execution. Provides technical expertise in integrating zero-trust principles, network automation, and multi-cloud security controls into scalable cloud platforms. Works closely with strategists and DevSecOps teams to translate security strategy into operationalized, automated solutions.
• Core Responsibilities: Translate cloud security strategies into detailed designs for multi-cloud deployments (AWS, Azure, GCP).
• Engineer and implement zero-trust architectures with secure networking (VPCs, VPNs, Direct Connect, load balancers, firewalls, IDS/IPS).
• Build automation pipelines for network and security provisioning using Terraform, Ansible, and CI/CD workflows.
• Optimize cloud environments for compliance (FedRAMP, NIST, FISMA) and DHS-specific security requirements.
• Collaborate with architects and DevSecOps to ensure designs are cost-optimized, scalable, and secure.
• Provide technical depth in multi-cloud network security and automation, ensuring operational resilience.