Vesta Software Group

Director

• Serve as the connective tissue across departments, aligning goals, priorities, and timelines under one strategic execution plan
• Define positioning, value propositions, and commercial strategy to drive adoption and revenue
• Drive a unified experience across all touchpoints
• Establish strategic partnerships that enhance Nova’s relevance and uptake across the leisure industry
• Use customer and market intelligence to drive agile decision-making and innovation in the platform and services

Director – Project Nova

Software Engineer

• Develop software in an agile environment against defined requirements
• Deliver high-quality, maintainable code that meets functional and security standards
• Contribute to testing, code reviews, and continuous improvement of the platform.
• Fix defects and improve existing functionality
• Refactor legacy code to improve performance, readability, and maintainability
• Participate in code reviews, providing constructive feedback to peers
• Work closely with senior developers to deliver features and enhancements
• Participate actively in product refinements, stand-ups, and retrospectives
• Continuously improve technical skills and contribute ideas to enhance the product and development practices

Mid-Level Developer

Human Resources

• Act as a trusted partner to leaders across the Pallas Portfolio
• Coach and advise managers on people management
• Oversee the full employee lifecycle
• Maintain HR data and personnel files
• Support recruitment activities
• Lead or support HR projects and acquisition activity

Human Resources Business Partner – Pallas Portfolio

• Provide proactive, solution‑focused HR support across the Pallas Portfolio
• Coach and advise managers on ER matters including performance, absence, disciplinary, grievance, restructuring, and succession planning
• Manage day‑to‑day HR administration including HRIS updates, personnel files, onboarding, internal communications, and lifecycle documentation
• Support end‑to‑end recruitment
• Assist with performance review cycles, performance management processes, and talent development activities
• Provide HR support during acquisition activity

HR Advisor

Customer Success Manager

• Take the lead on the Customer Success approach to deliver world-class support and account management.
• Foster a customer-first culture focused on proactive engagement, satisfaction, and long-term retention.
• Act as an escalation point for complex client issues, ensuring swift and effective resolution.
• Maintain oversight of all customer success activities to guarantee service quality and consistency.
• Develop and execute the annual customer success plan, aligned with JET’s strategic and financial objectives.
• Identify expansion and cross-sell opportunities within existing accounts, supporting commercial growth.
• Collaborate with the Sales and Product teams to support pre-sales engagements, renewals, and onboarding.
• Introduce and refine SaaS success metrics and processes that promote operational excellence.