Verra Mobility

Operations

• Develops and motivates employees by means of strong communication, timely feedback, valuable coaching, and well-written and meaningful performance reviews.
• Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements.
• Actively identifies ways to continually create a work environment where employees feel highly valued and engaged.
• Conducts regular 1-on-1 sessions with each employee while also regularly communicating with their team via ongoing staff meetings and/or team huddles.
• Works with leader and Human Resources to address any sensitive employee performance and/or behavior issues in a very timely manner.
• Tracking attendance and tardiness; provides progressive discipline for attendance, performance, and/or behavior issues.
• Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors.
• Serves as a change-agent in helping to implement process and/or organizational change efforts across the department.
• Independently engages in service recovery activities by addressing escalated customer issues either in person, over the phone, or via email communications.
• Grows a strong understanding of the tasks and responsibilities of their direct reports and is capable of assisting in these tasks weekly, including but not limited to: Data Entry, Mailroom, and Evidence Package support.
• Perform other duties as assigned.

Supervisor, Operations

Payroll

• Manage full cycle payroll processing for various employee populations.
• Maintain payroll calendars, deadlines, and funding processes to ensure timely and accurate payroll execution.
• Review and validate payroll data including earnings, deductions, taxes, and garnishments prior to final submission.
• Process off-cycle payments, adjustments, and corrections as needed.
• Ensure compliance with all applicable federal, state, and local wage and hour laws, including FLSA and final pay requirements.
• Interpret and apply pay rules in accordance with company policies and applicable labor agreements.
• Maintain audit readiness through proper documentation, controls, and adherence to internal audit and SOX requirements.
• Stay current on regulatory changes and assess impact to payroll processes.
• Serve as subject matter expert for Workday including configuration support, testing, and issue resolution.
• Identify opportunities for process improvement and automation to increase efficiency and reduce risk.
• Develop, document, and maintain payroll procedures and standard operating processes.
• Perform payroll reconciliations, including variance analysis and general ledgers.
• Generate and analyze payroll reports to identify discrepancies, trends, and areas of risk.
• Support year-end activities including W-2 processing, tax filings, and audit requirements.
• Collaborate with HRIS and IT on system integrations and data integrity.
• Act as an escalation point for complex payroll issues and inquiries.
• Resolve complex payroll discrepancies with a high level of accuracy and responsiveness.
• Communicate payroll-related updates, impacts, or issues clearly to employees and stakeholders.
• Execute and monitor payroll controls, including approvals, audit trails, and segregation of duties
• Support internal and external audits by providing documentation and responding to audit requests
• Identify and mitigate payroll risks, proactively addressing gaps in processes or controls
• Maintain payroll-related business processes, security roles, and integrations.
• Monitor inbound and outbound integrations to ensure data accuracy and system stability.

Payroll Manager

• Administer and optimize Workday Payroll, Time Tracking, and Absence modules.
• Configure earnings, deductions, pay groups, time codes, accruals, overtime rules, and pay policies.
• Maintain payroll-related business processes, security roles, and integrations.
• Monitor regulatory changes impacting payroll and timekeeping practices.

HRIS Payroll Analyst

Account Executive

• Qualify sales targets, perform prospecting activities, and generate pipeline
• Setting client expectations and driving the procurement process
• Conduct onsite visits and client relationship development
• Communicating with senior management through regular communications and regular use of CRM
• Develop and assist with key sales messages during the preparation of company proposals
• Close long-term revenue contracts (New Logo and Expansion)
• Comfortable networking with Mayor, City Council, City Managers, School district leadership, school district transportation management.
• Create successful market strategies and mechanisms for the your territory
• Reporting per Company documentation requirements including timely CRM updates
• Participate in collateral development and sales documentation, sales conferences, exhibitions, or trade events to enhance Company profile
• Accessing registered owner and vehicle information

Supervisor, Operations

Payroll Manager

HRIS Payroll Analyst

Strategic Account Executive