VeroTouch

Executive Assistant

• Manage calendars, scheduling, and meeting logistics for the executive team
• Prepare agendas, take notes, and track follow-up items for recurring meetings
• Coordinate travel arrangements and logistics as needed
• Manage procurement intake requests and route them to the right approver
• Support accounts payable and accounts receivable processes, including invoice tracking and vendor follow-up
• Assist with expense tracking and reconciliation across entities
• Organize and maintain company files, folders, and records across departments
• Draft, format, and maintain SOPs and internal documentation
• Support upkeep of internal knowledge resources, including SOP and handbook content used by company systems
• Coordinate onboarding logistics for new hires, including paperwork and account setup
• Support initial candidate screening and interview scheduling
• Assist with offer letter preparation and tracking through the hiring process
• Perform data entry and support statement reconciliation in QuickBooks Online
• Triage and organize incoming email and communications for leadership, flagging what needs attention
• Identify recurring administrative bottlenecks and redesign them into faster, repeatable workflows
• Use AI tools to automate scheduling, document drafting, data entry, and routine reporting
• Document new processes as SOPs so improvements stick and can be handed off or scaled
• Proactively flag manual, repetitive work to leadership with a proposed automation or process fix, rather than just doing it faster

Human Resources

• Develop and execute comprehensive HR strategies that support VeroTouch’s business objectives, including talent acquisition for specialized roles in materials science, design, engineering, construction, and manufacturing
• Collaborate with leadership on organizational design, policy development, and change management to facilitate a high growth environment
• Uphold VeroTouch’s values of excellence, innovation, and accountability, fostering trust and pride across all levels of the organization
• Manage the full-cycle recruitment process, from job posting and sourcing to interviewing, selection, onboarding, and integration, focused on attracting skilled builders, technicians, and innovators
• Oversee employee relations, including conflict resolution and escalation, performance coaching, investigations, and grievance handling, while promoting respect, accountability, and ownership
• Administer performance management systems, including goal setting, regular feedback, evaluations, and development plans to enhance individual and team capabilities in a fast-paced environment
• Manage compensation and benefits programs, ensuring competitive offerings that align with industry standards, including health insurance, retirement plans, paid time off, and performance incentives
• Monitor HR metrics, employee engagement, retention trends, and organizational health to provide data-driven recommendations to improve processes and overall workforce effectiveness.

Human Resources Manager

• Support and execute day-to-day HR operations including onboarding, offboarding, record-keeping, benefits administration, and policy compliance.
• Maintain accurate and up-to-date employee records, HR systems, and documentation in accordance with federal, state, and local regulations.
• Assist with developing and refining HR policies, templates, and standard operating procedures as the organization scales.
• Coordinate the full-cycle recruitment process: job postings, candidate screening, interview scheduling, offer letters, and onboarding logistics with guidance from leadership.
• Serve as a day-to-day point of contact for employee questions, concerns, and HR matters, escalating complex issues as appropriate.
• Assist in administering performance management cycles, including goal-setting templates, feedback tools, and evaluation tracking.

Executive Assistant

Human Resources Manager

Human Resources Specialist