Verisma

Brand Designer

• Maintain and evolve brand guidelines and visual standards across all materials
• Collaborate with the corporate branding agency and web agency to ensure cohesive brand expression
• Create board-level PowerPoint presentations and polished executive and sales presentation assets
• Build sales assets including pitch decks, one-pagers, PDFs, and PowerPoint decks
• Translate complex information into visually engaging presentation and asset formats
• Serve as an internal creative resource for presentation and graphic design support
• Create social graphics and reusable templates to strengthen brand recognition and scale social content
• Produce visuals for campaigns, product launches, and integrated marketing initiatives across digital, print, infographic, and multimedia formats
• Design event booth graphics, trade show displays, conference materials, landing page visuals, and web graphics
• Manage fast-turnaround requests alongside long-term creative projects
• Coordinate with agencies and stakeholders to ensure alignment and on-time delivery
• Implement efficient workflows, file organization systems, and brand governance
• Ensure quality control and brand consistency across all materials

General

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Release of Information Specialist II

Full-stack Engineer

• Take technical ownership of core components of the enterprise application, with a long-term vision for scalability and maintainability
• Design, develop and enhance features using React (TypeScript) on the front end and C#/.NET on the back end
• Optimize and maintain SQL Server databases, including schema design, performance tuning and data integrity
• Lead efforts to refactor legacy codebases into modern, modular architectures using cloud-native best practices
• Implement and automate unit and integration testing strategies to ensure code quality reliability
• Collaborate closely with internal employees, contractors and DevOps teams to align development efforts with business goals
• Utilize Azure DevOps for source control (Repos), CI/CD (Pipelines) and work with tracking (Boards)
• Participate in Agile ceremonies and contribute to continuous improvement of team processes
• Mentor junior developers and contribute to a culture of technical excellence and innovation
• Perform other related duties, as assigned, to support the effective operation of the department and the company
• Live by and promote Verisma Core Values

Senior Software Engineer

Release of Information Specialist I

SDET

• Create testing and automation plan, estimates, and project plan for software QA
• Work with product owners to plan and create test cases and scenarios
• Guide, coach, and mentor junior QA engineers
• Work with product owners, dev ops, and software engineers to create a continuous delivery process
• Work closely with engineers, testers, and product management throughout organization to influence product development assisting or improving products
• Learn and display knowledge of how projects and products would add value to the business
• Design and implement comprehensive test automation frameworks and strategies for web applications, APIs, and data pipelines
• Build and maintain automated test suites using modern tools and frameworks (Playwright, Selenium, Pytest, etc.)
• Develop automated tests for REST APIs, microservices, and event-driven architectures
• Create performance and load testing solutions to validate system scalability
• Implement automated security and compliance testing for PHI data handling
• Integrate automated tests into CI/CD pipelines using Azure DevOps
• Drive continuous improvement in test coverage and effectiveness
• Conduct code reviews for test automation code
• Establish testing standards, patterns, and best practices
• Lead initiatives to improve test infrastructure and tooling
• Drive automation coverage metrics and reporting
• Promotes and lives by Verisma’s Core Values

Senior QA Test Engineer

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Travel to client locations for coverage, as needed
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Maintain high standards of production, efficiency, and accuracy meeting company standards and performance metrics
• Prioritize workload effectively and work independently while meeting productivity goals
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Attain a solid understanding of client-specific expectations across multiple accounts while ensuring compliance with HIPAA, HITECH, state regulations, and company policies
• Utilize Verisma’s reference materials and compliance guidelines to maintain confidentiality and accuracy in all tasks
• Assist with training and mentoring new associates, as needed, ensuring knowledge transfer and consistency in processes
• Interact with customers and co-workers in a professional and friendly manner onsite and remotely.
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Perform other duties, as assigned, to ensure effective operation of the department and the Company
• Live by and promote Verisma Core Values

Release of Information Specialist

Vice President

• Hands-On Accounts Receivable Leadership & DSO Ownership (Primary Mandate), with Cash Applications and Requestor Management as secondary mandates
• Own enterprise-wide accounts receivable (AR) performance with direct, personal accountability for DSO reduction, and past-due aging
• Engage directly in weekly aging reviews, top delinquent account analysis, and high-risk customer situations
• Design and enforce disciplined collections operating rhythms, including daily, weekly, and monthly execution cadences
• Define, track, and actively manage KPIs including DSO, aging mix, Collection Effectiveness Index (CEI), dispute cycle time, and billing accuracy
• Lead hands-on improvements across collections, billing accuracy, cash application, and dispute workflows. Ensure improvements are embedded into daily execution, not just documented in policy
• Expand and mature the requestor management/data integrity process and team including management of sales tax-exempt requestors
• Partner with R&D team to design AR/collections modules within our platform
• Oversee daily cash application activities for all payment channels, including ACH, wire transfers, lockbox, credit cards, checks, and electronic payment platforms
• Ensure timely and accurate posting of customer and requestor payments to accounts receivable.
• Establish and maintain strong internal controls for cash receipt processing
• Lead implementation and optimization of cash application technologies, including AI-driven cash application tools and/or robotic process automation (RPA)
• Collaborate as a peer to the Controller, SVP of Finance, and VP of FP&A as a leader in the finance organization
• Perform other duties, as assigned, to ensure effective operation of the department and the Company
• Live by and promote Verisma Core Values

Vice President, Invoice to Cash

Vice President, Order to Cash

Revenue Operations

Vice President, Revenue Operations – Invoice to Cash

Robotics

• Monitor, triage, and resolve incidents for UiPath and Power Automate bots in production environments
• Perform root-cause analysis on failures, exceptions, and performance degradation; document findings and corrective actions
• Ensure all automated processes involving PHI/PII comply with HIPAA requirements; partner with compliance and security teams on audit logging and access controls
• Support and maintain AI-enhanced automation workflows leveraging UiPath AI Center, Document Understanding, and Communications Mining
• Maintain accurate support runbooks, troubleshooting guides, and knowledge base articles for all supported automations
• Perform other duties, as assigned, to ensure effective operation of the department and the Company
• Live by and promote Verisma Core Values

RPA Support Engineer

Data Engineer

• Lead Data Engineer- Healthcare Interoperability
• We are seeking an experienced Lead Data Engineer to join our healthcare technology team with a primary focus on healthcare interoperability.
• This role will be instrumental in designing, building, and maintaining our Azure-based data infrastructure, including databases, data pipelines, analytics platforms, and business intelligence solutions — with an emphasis on integrating with Electronic Health Record (EHR) systems and healthcare data exchange standards (FHIR, C-CDA, HL7).
• The ideal candidate will have deep expertise in the Microsoft data stack, strong architectural thinking, and experience with healthcare data compliance requirements.
• This senior-level position will also provide technical leadership, mentorship to the broader engineering team and reports to the Director of Data Engineering.
• Design and implement scalable, secure data architectures on Azure to support business intelligence, analytics, and operational systems
• Build and maintain data pipelines using Azure Data Factory, Azure Synapse and related services
• Contribute to database designs across multiple platforms (Azure SQL Database, SQL Managed Instance, PostgreSQL, CosmosDB)
• Optimize data storage strategies across Azure Blob Storage, Data Lake, and structured databases
• Design data models and structures that enable efficient analytics and reporting
• Design, develop, and maintain complex stored procedures, functions, triggers, and views
• Implement database DevOps processes including schema versioning, deployment automation, and rollback procedures
• Perform database performance tuning, indexing strategies, and query optimization
• Ensure data integrity, security, and compliance with HIPAA/HITRUST requirements for PHI data
• Manage database lifecycle across development, pre-production, and production environments utilizing RedGate Flyway
• Design and implement ETL/ELT processes to integrate data from multiple sources
• Build event-driven data processing solutions including message producers, consumers, and workers using Azure Service Bus, Event Grid, and related messaging services
• Integrate with external REST APIs for data ingestion and develop internal data APIs using Python (FastAPI/Flask) on Azure Container Apps or Functions
• Develop data transformation logic and orchestration workflows
• Ensure data quality, consistency, and lineage across the data platform
• Integrate with Azure AI services and machine learning endpoints as needed
• Review designs of Power BI solutions including semantic models, reports, & dashboards
• Collaborate with stakeholders to translate business requirements into technical solutions
• Optimize data structures for reporting and analytics performance
• Provide technical guidance and mentorship to junior developers and engineers
• Contribute to data engineering best practices, standards, and patterns
• Participate in architecture reviews and technical decision-making
• Collaborate with DevOps and Infrastructure teams on platform improvements
• Drive continuous improvement in data quality, performance, and reliability
• Create and maintain comprehensive technical documentation including data dictionaries, architecture diagrams, and process flows
• Document data lineage, transformation logic, and business rules
• Ensure all data handling practices meet HIPAA/HITRUST compliance requirements
• Maintain audit trails and documentation for compliance purposes
• Troubleshoot and resolve complex data-related issues across the platform
• Provide escalation support for production incidents
• Collaborate with cross-functional teams to support business operations
• Participate in on-call rotation as needed

Lead Data Engineer, Healthcare Interoperability

Solutions Engineer

• Design and implement scalable, secure data architectures on Azure to support business intelligence, analytics, and operational systems
• Build and maintain data pipelines using Azure Data Factory, Azure Synapse and related services
• Contribute to database designs across multiple platforms (Azure SQL Database, SQL Managed Instance, PostgreSQL, CosmosDB)
• Optimize data storage strategies across Azure Blob Storage, Data Lake, and structured databases
• Design data models and structures that enable efficient analytics and reporting
• Design, develop, and maintain complex stored procedures, functions, triggers, and views
• Implement database DevOps processes including schema versioning, deployment automation, and rollback procedures
• Perform database performance tuning, indexing strategies, and query optimization
• Ensure data integrity, security, and compliance with HIPAA/HITRUST requirements for PHI data
• Manage database lifecycle across development, pre-production, and production environments utilizing RedGate Flyway
• Design and implement ETL/ELT processes to integrate data from multiple sources
• Build event-driven data processing solutions including message producers, consumers, and workers using Azure Service Bus, Event Grid, and related messaging services
• Integrate with external REST APIs for data ingestion and develop internal data APIs using Python (FastAPI/Flask) on Azure Container Apps or Functions
• Develop data transformation logic and orchestration workflows
• Ensure data quality, consistency, and lineage across the data platform
• Integrate with Azure AI services and machine learning endpoints as needed
• Review designs of Power BI solutions including semantic models, reports, & dashboards
• Collaborate with stakeholders to translate business requirements into technical solutions
• Optimize data structures for reporting and analytics performance
• Provide technical guidance and mentorship to junior developers and engineers
• Contribute to data engineering best practices, standards, and patterns
• Participate in architecture reviews and technical decision-making
• Collaborate with DevOps and Infrastructure teams on platform improvements
• Drive continuous improvement in data quality, performance, and reliability
• Create and maintain comprehensive technical documentation including data dictionaries, architecture diagrams, and process flows
• Document data lineage, transformation logic, and business rules
• Ensure all data handling practices meet HIPAA/HITRUST compliance requirements
• Maintain audit trails and documentation for compliance purposes
• Troubleshoot and resolve complex data-related issues across the platform
• Provide escalation support for production incidents
• Collaborate with cross-functional teams to support business operations
• Participate in on-call rotation as needed

Lead Healthcare Integration Engineer

• Lead Healthcare Interoperability Engineer
• Design and implement scalable, secure data architectures on Azure to support business intelligence, analytics, and operational systems
• Build and maintain data pipelines using Azure Data Factory, Azure Synapse and related services
• Contribute to database designs across multiple platforms (Azure SQL Database, SQL Managed Instance, PostgreSQL, CosmosDB)
• Optimize data storage strategies across Azure Blob Storage, Data Lake, and structured databases
• Design data models and structures that enable efficient analytics and reporting
• Implement database DevOps processes including schema versioning, deployment automation, and rollback procedures
• Perform database performance tuning, indexing strategies, and query optimization
• Manage database lifecycle across development, pre-production, and production environments utilizing RedGate Flyway
• Design and implement ETL/ELT processes to integrate data from multiple sources
• Build event-driven data processing solutions including message producers, consumers, and workers using Azure Service Bus, Event Grid, and related messaging services
• Integrate with external REST APIs for data ingestion and develop internal data APIs using Python (FastAPI/Flask) on Azure Container Apps or Functions
• Develop data transformation logic and orchestration workflows
• Collaborate with stakeholders to translate business requirements into technical solutions
• Provide technical guidance and mentorship to junior developers and engineers
• Create and maintain comprehensive technical documentation including data dictionaries, architecture diagrams, and process flows

Lead Healthcare Interoperability Engineer

Business Intelligence Developer

• The Senior Business Intelligence (BI) Developer will own the day-to-day development and maintenance of Verisma's Power BI reporting environment, serving as the primary builder and steward of our business intelligence solutions.
• Responsible for translating business requirements into performant, accurate, and compliant reports and dashboards.
• Independently resolve report bugs and data discrepancies, manage enhancements, and maintain the reliability and accuracy of all BI assets.
• Lead the full build lifecycle for new Power BI reports and dashboards – from requirements gathering and stakeholder alignment through delivery and documentation.
• Write and maintain T-SQL queries, stored procedures, views, and functions to support reporting and BI needs.
• Define and enforce BI standards, naming conventions, semantic model design patterns, and governance frameworks as the team and data platform mature.
• Serve as the BI subject matter expert in cross-functional technical discussions, architecture reviews, and data platform planning.
• Create and maintain comprehensive documentation including report documentation, data dictionaries, field definitions, measure libraries, and process flows.
• Ensure all reporting solutions comply with HIPAA, HITRUST, and SOC 2 requirements for PHI data handling and access governance; maintain audit-ready documentation and access control records.

Senior Business Intelligence Developer

Product Manager

• Owning, refining, and prioritizing the CCS product backlog in support of the roadmap
• Writing clear user stories and acceptance criteria, and accepting completed work
• Acting as the primary point of contact for engineering on requirements questions during the sprint
• Partnering with Product Management on discovery, customer feedback, and release readiness for new CCS products
• Duties & Responsibilities
• Own and groom the CCS product backlog: write user stories, define acceptance criteria, attach supporting context, and keep the backlog ranked against the roadmap priorities set by Product Management
• Lead backlog refinement, sprint planning, daily standup, sprint review, and retrospective ceremonies as the product representative on the scrum team
• Translate roadmap initiatives — including the Forms solution, Referral Management platform, and other CCS programs — into release plans, epics, features, and stories that engineering can size and commit to
• Make day-to-day prioritization and trade-off decisions inside the sprint; escalate scope or roadmap-level decisions to the Product Manager
• Accept completed user stories against acceptance criteria and confirm release readiness
• Partner with engineering and QA to triage defects, clarify edge cases, and resolve ambiguity quickly so the team is never blocked on requirements
• Coordinate with UX/design to ensure flows and mockups are in place ahead of development
• Support Product Management on customer discovery, user interviews, and validation sessions — bringing back insights that refine the backlog
• Maintain product documentation: PRDs (in partnership with the PM), user stories, release notes, internal training materials, and post-launch updates
• Support release activities including UAT coordination, customer pilot management, and internal enablement of sales, implementation, and customer success teams
• Track and report sprint and release metrics (velocity, throughput, defect rates, scope changes); surface risks early
• Contribute to competitive and market awareness by reviewing customer feedback, support tickets, and field input, and routing relevant signals to Product Management
• Act as a connective tissue across product, engineering, QA, design, customer success, and implementation for the CCS product line
• Leverage AI tools (e.g., Claude, ChatGPT, Copilot, and purpose-built product/AI tooling) to accelerate product operations — drafting and refining user stories, synthesizing customer feedback, generating release notes and documentation, analyzing support and usage data, and speeding up backlog grooming
• Perform other appropriate duties, as assigned, to meet the needs of the department and the company
• Live by and promote Verisma Core Values