VerbundVolksbank OWL eG

Financial Planning and Analysis

• Strategic alignment and operational management of the Finance and Risk Management division.
• Advising the Executive Board on strategic matters.
• Developing practical management initiatives and steering measures.
• Ensuring compliance with regulatory requirements.
• Providing financial and business support to subsidiaries and holdings.
• Joint responsibility for the annual planning process.

Deputy Head of Finance and Risk Management

Counselor

• Advise our private clients on retirement provision and succession planning in a specialist role
• Develop tailored solutions for our clients in collaboration with the responsible client advisor
• Support market colleagues with cross-selling by identifying signals and passing them on
• Act as the specialist point of contact for generational consulting
• Work closely with internal alliance partners and external network partners to implement clients' wishes and objectives

Advisor – Generational and Succession Planning

Marketing

• Active communication with customers by telephone, email, chat and other digital channels
• Providing telephone-based advice on banking matters
• Supporting telemarketing campaigns
• Contributing to the design and optimization of processes in the Customer Center

Dialog Marketing Specialist

Administration

• You independently manage administrative HR processes and prepare HR-related documents.
• You ensure that personnel actions are carried out properly and in compliance with labor law.
• You share responsibility for meeting reporting and notification obligations and for communicating with authorities, social insurance institutions and health insurance funds.
• As the interface to payroll, you support payroll preparation.
• You act as the contact person for absence and time management and are responsible for training planning and administration as well as travel expense processing.
• In addition, you actively drive the optimization, automation and digitalization of our processes and ensure high data quality.

HR Specialist, HR Administrator

Controller

• Mitwirkung an der Eckwert- und Kapitalplanung sowie an der monatlichen Ergebnisvorschaurechnung.
• Durchführung von Deckungsbeitragsrechnungen auf Einzelgeschäfts-, Profit-Center- und Gesamtbankebene.
• Messung und Überwachung von Kredit-, Markt- und weiteren Risiken, die für die Steuerung der Gesamtbank relevant sind.
• Erstellung des Risikoberichts sowie weiterer betriebswirtschaftlicher Auswertungen und Analysen.
• Ableitung von Maßnahmen zur Ergebnis- und Risikosteuerung und Aufbereitung von Vorlagen für Vorstand, Anlageausschuss und Kreditrisikoausschuss.
• Regelmäßige Analyse und Überwachung der beteiligten Unternehmen und Tochtergesellschaften.
• Mitarbeit an der Optimierung von Methoden, Prozessen und Systemen im Controlling und Risikomanagement.

Controller, Risikocontrolling

Sales

• Further development of the Customer Center with a special focus on expanding sales, processes and on-site operations
• Joint responsibility with the Head of Department for the substantive and conceptual development of the digital and digital-personal service offering in line with the bank's omnichannel positioning
• Disciplinary leadership of the assigned teams
• Monitoring current trends and developments to align the functional area with the bank's strategic objectives
• Responsibility for achieving reachability, efficiency and performance targets and for ensuring the quality standards of the assigned teams
• Cross-team subject-matter responsibility and point of contact for selected priority topics
• Initiation and implementation of projects

Deputy Head of Media Sales

Analyst

• Review and evaluate market credit applications within joint decision-making authority.
• Make decisions within the delegated authority.
• Ongoing monitoring of the financial condition of borrowers subject to disclosure requirements.
• Support the market in structuring credit exposures and resolving credit-specific client issues.
• Contribute to determining the need for specific loan loss provisions (EWB/R) and to drafting the related resolutions.
• Timely entry and verification of credit-relevant data.

Credit Analyst – Corporate Clients

Customer Support

• You guide and support our customers in using our digital service offerings
• As the first point of contact, you answer any questions our customers have on site
• You support our customer advisors
• You identify customer needs and pass signals on to your team members and specialists
• You proactively address customers regarding advisory topics
• You schedule appointments for customer advisors in the branch
• You are the first point of contact for customers and prospects — by phone, by email or in chat
• With your sales intuition you recognise signals during customer conversations and recommend appropriate solutions
• You support our customer advisors by scheduling appointments

Customer Service – Career changer (no banking qualification required)

Manager

• Independent responsibility for managing workout and restructuring engagements in the commercial corporate client segment
• Analysis of restructuring reports, financial statements and debt service capacity
• Development and implementation of viable restructuring strategies and workout plans
• Close collaboration with corporate relationship managers, operations/credit monitoring and the executive board
• Support in credit decisions and negotiations with clients, advisors and legal representatives
• Monitoring of early warning indicators and risk positions for active management of the corporate loan portfolio

Credit Specialist – Restructuring Manager, Restructuring, Troubled Loan Workouts

• Aktive Kommunikation mit Kunden per Telefon, E-Mail, Chat und anderen digitalen Kanälen
• Telefonische Beratung unserer Kundinnen und Kunden in Bankangelegenheiten
• Aktive Mitarbeit im Telefonmarketing und Unterstützung bei Telefonmarketing-Aktionen
• Direkter Kundenkontakt per Chat, E-Mail und Telefon
• Terminvereinbarung in Zusammenarbeit mit unseren Beraterinnen und Beratern in den Geschäftsstellen
• Mitarbeit bei der Gestaltung und Optimierung der Prozesse im KundenCentrum