VerbundVolksbank OWL eG

Customer Support

• You are the first point of contact for customers and prospects — by phone, email or chat
• With your solution-oriented approach, you answer questions about our products and digital offerings
• You assist customers in using our banking tools (e.g., apps, online banking, transaction and payment solutions)
• Using your sales instincts, you identify cues in customer conversations and recommend appropriate solutions
• You support our advisors by scheduling appointments

Customer Service Representative, Career Changer

Counselor

• Ganzheitliche und partnerschaftliche Beratung deiner zugeordneten Gewerbe- und Freiberuflerkunden – mit Blick auf nachhaltige und langfristige Geschäftsbeziehungen.
• Nutzung unseres gesamten Produkt- und Leistungsangebots sowie frühzeitige Erkennung weiterer Beratungsbedarfe in enger Zusammenarbeit mit unseren Spezialisten.
• Aktive Umsetzung unserer strategischen Marktbearbeitungsmaßnahmen im Kundengeschäft.
• Entwicklung innovativer Ideen zur gezielten Ausschöpfung von Marktpotenzialen und zur Weiterentwicklung deines Kundenportfolios.
• Sichtbare Positionierung als regionaler Netzwerker und Repräsentant unserer Bank.
• Vertrauensvolle und enge Zusammenarbeit mit unseren Kompetenzteams sowie Verbundpartnern zur optimalen Betreuung deiner Kunden.

Berater Gewerbe, m/w/d

Manager

• Conduct in-depth economic analyses for existing and prospective holdings and actively support equity acquisitions
• Provide commercial guidance and support to the management teams of subsidiaries and sub-subsidiaries on strategic direction, business model optimization and implementation of growth strategies
• Analyze, comment on, and prepare follow-up work for shareholders' meetings
• Monitor and evaluate the financial performance of subsidiaries, sub-subsidiaries and equity investments, including regular analysis of key performance indicators, business plans and forecasts
• Actively contribute to the continuous development and regular review of the participation/investment strategy

Investment Manager

• Assist and support customers in using the digital service offerings
• Respond to customer inquiries
• Support customer advisors
• Identify customer needs
• Proactively engage customers on advisory topics
• Arrange appointments for customer advisors in branch operations

Customer Service, Career Changer

Financial Planning and Analysis

• Advising the Executive Board on strategic and operational issues as well as on the further development of the business and risk strategy
• Developing practical management initiatives and robust recommendations for action—with analytical depth and strategic foresight
• Ensuring compliance with regulatory requirements and further developing risk-bearing capacity and quantification models
• Providing business and corporate law support for subsidiaries and investments
• Co-responsibility for planning and managing the annual planning process

Deputy Head of Finance – Risk Control

• Holistic advisory: Develop tailored financial solutions in cooperation with our internal specialists
• Financing and risk expertise: Prepare and evaluate complex financing structures from a commercial and risk-oriented perspective
• Representation: Act as a competent point of contact within the regional business community and build long-term partnerships
• Co-creation: Work closely with executives and the board to further develop corporate client advisory services

Customer Service Representative, Career Changer

Berater Gewerbe, m/w/d

Investment Manager

Customer Service, Career Changer

Deputy Head of Finance – Risk Control

Corporate Client Advisor – Business Clients