Customer Service, Career Changer
VerbundVolksbank OWL eG
full-time
Posted on:
Location Type: Office
Location: Paderborn • Germany
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About the role
- Assist and support customers in using the digital service offerings
- Respond to customer inquiries
- Support customer advisors
- Identify customer needs
- Proactively engage customers on advisory topics
- Arrange appointments for customer advisors in branch operations
Requirements
- Completed vocational training in a commercial/business discipline
- Experience in customer-facing roles
- Enjoy working with people
- Strong team player
Benefits
- Individualized onboarding tailored to you
- Job security with a reliable employer
- Respectful and appreciative work environment
- Mutual support
- Plenty of room for your ideas
- Focused opportunities for professional development
- Flexible working hours
- 30 days annual leave
- Days off on Christmas and New Year's Eve
- Attractive retirement benefits
- Bike and electronics leasing programs
- Mobile massage service
- Team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer supportcommunicationteam playercustomer engagementproblem-solving
Certifications
vocational training in commercial/business discipline