Identifying, developing and implementing scalable solutions for improved email channel operational performance.
Implementing global and regional marketing campaigns, including setting up email automation workflows, conducting A/B testing, list selection, nurturing, triggers and segmentation.
Ensuring adherence to global best practices and optimizing campaigns for regional effectiveness.
Implementing and managing UTM tracking and conversion data integration to accurately measure campaign performance and tie conversion / engagement in channel to actual revenue.
Reporting team operational efficiencies and KPIs through daily management and identifying areas of improvement within the team, as well as with other stakeholders.
Serving as a contact point to resolve operational system-related issues.
Working as a customer advocate with a wide range of internal resources to ensure any quality or user issues are resolved.
Aligning resources with external vendors and partners for development and campaign support as needed.
Requirements
Bachelor’s degree in Marketing, Business, Information Systems, or a related field preferred.
Formal training or certification in project management (e.g., PMP, Agile, or Wrike-specific training) is a strong plus.
5+ years of experience leading cross-functional marketing or technology projects using project management tools such as Wrike, Asana, Jira, or similar.
Proven experience managing a project management platform (preferably Wrike), including system configuration, team onboarding/training, process documentation, reporting/dashboard creation, and ensuring adherence to best practices.
Experience in a marketing operations or digital production environment preferred, with a strong understanding of how marketing systems (e.g., CMS, marketing automation, CRM, analytics platforms) integrate into broader enterprise architecture.
Familiarity with CMS platforms (such as Adobe Experience Manager, WordPress, Content Stack, or similar), including workflows and collaboration with web production teams.
Basic understanding of data and reporting structures, including dashboard building and metrics tracking within project management or marketing systems.
Experience leading and mentoring a team, setting priorities, standardizing processes, and supporting professional development.
Benefits
Unlimited PTO
Professional onboarding and training options
Powerful team looking forward to working with you
Career coaching and development opportunities
Health benefits
401(k)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
email automationA/B testingUTM trackingconversion data integrationproject managementdashboard creationprocess documentationmetrics trackingmarketing operationsdigital production