Ventura TRAVEL

Sales

• Lead, motivate, and develop a team of currently 10 Sales Specialists while fostering a high-performance culture.
• Coach your team and other customer-facing colleagues across Ventura TRAVEL to continuously improve customer experience and commercial results.
• Use KPIs, customer insights, operational data, and AI-driven solutions to identify opportunities, solve problems, automate recurring work, and improve team effectiveness.
• Continuously challenge and improve existing sales processes by identifying inefficiencies, implementing enhancements, and proactively escalating risks and blockers.
• Translate changing priorities and business initiatives into clear goals, actionable plans, and successful execution.
• Collaborate closely with peers and senior leadership, share insights and ideas, stay informed about our destinations, and lead by example through hands-on support when needed.

Sales Team Lead

German

• As a Tour Conductor, you will lead small groups (maximum 12/16 travelers) on 1–2 week tours across the Mediterranean area.
• Be the leader of your group, providing clear and engaging information about each destination, sharing your passion for Mediterranean cultures, and creating joyful, memorable experiences for travelers.
• Be well organized, know your daily itinerary in detail, and ensure smooth tour operations. Always be ready with a Plan B to adapt to unexpected situations.
• Participate in training sessions and pre-tour briefings to be fully prepared for each tour.
• Assist travelers with their questions and needs, delivering excellent customer service—even in challenging situations.
• Prioritize traveler safety and ensure that our local partners meet our quality, safety, and sustainability standards.
• Respond calmly and effectively to unforeseen challenges, following established procedures.

German Speaking Tour Guide

Operations

• Create reservations and operations of trips.
• Checking invoices, prepayments and expenses.
• Be the main contact person for service providers and tour guides.
• Negotiate with service providers: ensuring the highest quality standards and competitive provider prices for our growing portfolio of trips in Peru and region.
• Make decisions in favor of cost-efficiency without compromising on quality.
• Find quick and cost-efficient solutions to operational emergencies and support tour guides on the ground.

Ventura TRAVEL

Sales Team Lead

German Speaking Tour Guide

Tourism Operations Coordinator

Bilingual Tourism Operations Coordinator

Bilingual Tourism Operations Coordinator