Venbrook

Business Analyst

• Monitor and organize system Help Desk requests, escalating issues as needed
• Assist with user setup, permissions, and account maintenance
• Support the documentation of business and system requirements
• Participate in testing and validation of reports and system enhancements
• Prepare basic Excel reports and data reviews for business users
• Support ad-hoc report requests by gathering data and formatting insights
• Learn to identify recurring issues and improvement opportunities
• Collaborate with senior analysts and developers to understand system workflows

Junior Technical Business Analyst