Venbrook

Claims Specialist

• Investigates, evaluates, and resolves first- and third-party property claims and general liability claims in compliance with Claim Handling Guidelines, Best Practices, and client-specific requirements
• Conducts site inspections, scene investigations, and recorded statements; gathers estimates, contractor bids, and supporting documentation to determine cause, origin, and scope of loss
• Analyzes property policy language, including perils, exclusions, valuation, and coinsurance provisions, and general liability policy language, including exclusions and retentions; prepares coverage position letters and issues reservation of rights correspondence as warranted
• Prepares or reviews property damage estimates using industry-standard estimating tools; evaluates repair and replacement costs and negotiates settlements with insureds, claimants, and contractors
• Establishes and maintains accurate reserves in accordance with applicable guidelines and client requirements
• Manages independent adjusters, appraisers, engineers, defense counsel, and other vendors to achieve timely, cost-effective outcomes on both expense and indemnity
• Coordinates with coverage counsel on complex coverage questions and monitors developments in underlying litigation
• Participates in mediations, settlement conferences, and large-loss roundtables as required
• Maintains timely diary management and thorough documentation of all claim activity, coverage determinations, reserve changes, and strategic decisions
• Prepares claim status reports and large-loss summaries for carriers and clients; participates in client claim reviews as required
• Provides outstanding service to internal and external stakeholders throughout the claims process
• Participates in team training, quality review processes, and departmental initiatives that support the continued growth of the claims operation

Senior Claims Examiner

• Investigates, evaluates, and resolves property damage and general liability claims
• Conducts or coordinates field inspections, property assessments, and damage estimates
• Analyzes coverage across property and liability policies, prepares coverage position letters
• Maintains timely diary management and accurate documentation of all claim activity

Senior Claims Examiner – Property, General Liability

Attorney

• The Legal Subrogation Recovery Specialist identifies and protects subrogation and recovery rights on auto subrogation (insured and uninsured), Public Entity, and Fixed Property matters by pursuing reimbursement from responsible third parties.
• Independently manages a caseload of approximately 200 files, applying knowledge of applicable laws, statutes, and tort remedies to successfully recover property damage funds on behalf of our clients.
• Supports the Carl Warren & Company (CWC) Subrogation program.
• Determines on a case-by-case basis where subrogation and recovery possibilities exist.
• Applies rules, statutes, and tort remedies to fact situations to identify possible resources on which to base a demand for reimbursement from third-party payers.
• Uses available resources to investigate claim situations and accurately identify individual claimants and other legally responsible entities against which subrogation or recovery claims can be made.
• Reviews and evaluates accident or incident reports, individual claims, and other documents relating to funds paid out by clients.
• Notifies other parties, insurance carriers, and/or attorneys of the client’s subrogation or recovery interest; negotiates with other parties, carriers, and attorneys regarding settlement or other actions.
• Educates clients regarding their recovery rights and makes recommendations to clients for settlement, subject to client’s final approval.
• Prepares and maintains case files, correspondence, legal documents, and other information related to subrogation claims; participates in or coordinates actions involving accounting for payments received.
• Maintains familiarity with legal filing statutes within casefile jurisdiction to protect client’s legal rights and remedies.
• Other duties as assigned.

Legal Subrogation Recovery Specialist

Recruitment

• Serve as the primary talent acquisition partner for all Venbrook divisions including Venbrook Insurance Services, Brooks Insurance Group, Carl Warren & Company, DMA Claims, and OneSource.
• Manage full-cycle recruiting for roles ranging from individual contributors to senior leadership, including C-suite and Director-level searches.
• Build and maintain strong relationships with division leaders and hiring managers, acting as a trusted advisor on market conditions, compensation, and candidate assessment.
• Develop and execute sourcing strategies using LinkedIn Recruiter, direct outreach, industry networks, job boards, and referral programs.
• Produce candidate summaries, overview packages, and written assessments to support interview and decision-making processes.
• Own the ATS (Workday Recruiting) including requisition management, candidate data integrity, and system optimization.
• Produce and deliver weekly recruiting reports to the CHRO and HR leadership, including pipeline health, time-to-fill, and hiring activity by division.
• Lead the development and maintenance of a centralized job description repository, ensuring all JDs are current, compliant, and aligned with internal compensation structures.
• Partner with HR and compensation teams to evaluate market data and develop competitive offer packages.
• Support post-acquisition TA integration activities as Venbrook grows through M&A.
• Manage and mentor junior recruiting staff as the TA team expands.
• Drive employer branding, candidate experience, and diversity sourcing initiatives across the enterprise.

Senior Talent Acquisition Manager

• Manage a caseload of General Liability, Construction Defect, and Professional Liability claims from first notice of loss through resolution
• Conduct thorough coverage analysis on all new losses
• Investigate claims by gathering and analyzing relevant documentation
• Assign, direct, and manage outside defense counsel
• Maintain accurate and timely reserves on all files
• Proactively communicate with insureds, brokers, and carriers on claim status
• Identify subrogation, contribution, and recovery opportunities on applicable files

Senior Claims Examiner

Senior Claims Examiner – Property, General Liability

Legal Subrogation Recovery Specialist

Senior Talent Acquisition Manager

Claims Examiner – General Liability, Professional Lines