Senior Claims Examiner

Venbrook

Claims Adjuster for Venbrook handling property and general liability claims. Investigating, evaluating, and providing resolutions while adhering to industry best practices.

Posted 7/22/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $70,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims handling within the property and casualty insurance industry, including property and general liability policy analysis, negotiation, and effective communication with stakeholders. Proficient in managing independent adjusters and utilizing industry-standard estimating tools to ensure accurate claims processing and resolution.

Highest-signal resume keywords

Claims Handling ExperienceProperty Policy AnalysisGeneral Liability Coverage KnowledgeXactimate ProficiencyStrong Analytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Investigation MethodologyProperty Damage EstimatingValuation MethodsNegotiation SkillsReserve Management

Soft Skills

Excellent Communication SkillsCollaborative TeamworkReceptive to CoachingTime Management

Tools & Technologies

Microsoft OfficeClaims Management SystemsProperty Estimating Software

Industry Keywords

Property and Casualty InsuranceTort Liability PrinciplesConstruction ConceptsEngineering ConceptsBuilding-Systems Concepts

About the role

Key responsibilities & impact

Investigates, evaluates, and resolves first- and third-party property claims and general liability claims in compliance with Claim Handling Guidelines, Best Practices, and client-specific requirements
Conducts site inspections, scene investigations, and recorded statements; gathers estimates, contractor bids, and supporting documentation to determine cause, origin, and scope of loss
Analyzes property policy language, including perils, exclusions, valuation, and coinsurance provisions, and general liability policy language, including exclusions and retentions; prepares coverage position letters and issues reservation of rights correspondence as warranted
Prepares or reviews property damage estimates using industry-standard estimating tools; evaluates repair and replacement costs and negotiates settlements with insureds, claimants, and contractors
Establishes and maintains accurate reserves in accordance with applicable guidelines and client requirements
Manages independent adjusters, appraisers, engineers, defense counsel, and other vendors to achieve timely, cost-effective outcomes on both expense and indemnity
Coordinates with coverage counsel on complex coverage questions and monitors developments in underlying litigation
Participates in mediations, settlement conferences, and large-loss roundtables as required
Maintains timely diary management and thorough documentation of all claim activity, coverage determinations, reserve changes, and strategic decisions
Prepares claim status reports and large-loss summaries for carriers and clients; participates in client claim reviews as required
Provides outstanding service to internal and external stakeholders throughout the claims process
Participates in team training, quality review processes, and departmental initiatives that support the continued growth of the claims operation

Requirements

What you’ll need

3-5 years of claims handling experience in the property and casualty insurance industry
Working knowledge of property policy forms, valuation methods, and estimating practices
Working knowledge of general liability coverage forms, tort liability principles, and claims investigation methodology
Familiarity with construction, engineering, or building-systems concepts preferred
Experience managing independent adjusters, appraisers, and defense counsel
Excellent verbal and written communication skills
Proficiency in Microsoft Office applications, claims management systems, and property estimating software (e.g., Xactimate)
Strong analytical skills with the ability to manage a multi-jurisdictional caseload
Receptive to coaching and committed to professional growth within a collaborative team environment
Ability to function effectively in a high-paced, deadline-driven work environment

Benefits

Comp & perks

401k + employee match
Medical, Dental, Vision, Life, and Disability Insurance
Paid Time Off (PTO)
Paid Holidays
Paid Parental leave
Paid Sick leave
Professional development programs
Work-life quality and flexibility