Veeva Systems

Consultant

• Review and analyze existing Customer business processes and identify key process steps, gaps, and requirements that would impact the implementation approach
• Partner with customer SMEs and business leaders to translate requirements into solutions that solve business problems and support the needs of the Customer
• Provide consulting on Quality best practices and overall solutions based on requirements
• Develop, leverage, and maintain expertise in our Vault platform and Quality product
• Develop a trusted advisor relationship with Veeva stakeholders and the customer
• Build, test, and deploy configuration changes to live environments
• Serve as the primary customer liaison, managing communication between the project team, customer, and other internal stakeholders
• Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)

Quality Consultant

Product Manager

• Own the success of Link Key People as our next Product Manager, with a focus on the MedTech industry.
• Immerse yourself in our customers' workflows to translate their needs into scalable, data-driven solutions that deliver significant value and accelerate market adoption of Link Key People in MedTech.
• Drive the product strategy and roadmap for our MedTech segment, ensuring alignment with user needs, market opportunities, and broader company objectives
• Translate MedTech workflows and user needs into scalable, intuitive product solutions powered by structured data
• Be the voice of the customer by leading continuous discovery efforts through interviews, data analysis, and feedback sessions to deeply understand MedTech user pains and needs
• Influence commercial activities, positioning, and enablement for product launches and updates
• Develop deep subject matter expertise in the MedTech industry, focusing on Key Opinion Leader (KOL) engagement strategies, user data requirements, and critical workflows
• Partner with other Link product managers, data leads and engineering teams to achieve best possible results for MedTech customers

Product Manager – Veeva Link Key People, MedTech

• Own the success of Link Key People as our next Product Manager, with a focus on the MedTech industry. You will immerse yourself in our customers' workflows to translate their needs into scalable, data-driven solutions that deliver significant value and accelerate market adoption of Link Key People in MedTech.

Product Manager – Veeva Link, Key People

• Lead implementation projects for QualityOne customers, focused on Vault Quality applications
• Conduct workshops, gather functional and technical requirements, design, configure and validate Vault solutions
• Be responsible for project management activities such as timeline and resource planning, leading cross-functional teams, and budget tracking & forecasting
• Manage communication between the project team, customer, partners and internal stakeholders
• Lead or contribute training sessions for customer teams once the solution is validated (typically train-the-trainer model)
• Work closely with customers’ business and IT stakeholders to design a solution that adheres to industry best practices and aligns to customer needs
• Mentor project team members and junior consultants across the global Professional Services organization
• Occasionally, contributes to customer presentations and statement of works to support our Services sales activities
• Ensure customer success from the beginning to the end of the engagement
• Continue to expand and develop industry knowledge to enhance our delivery model to meet the changing business needs of Veeva and our customers
• Provide insight and recommendations to improve our technology and work closely with our Product team to ensure the best solutions for our customers

Senior Consultant

• Own the success of Link Key People as our next Product Manager, with a focus on the MedTech industry. You will immerse yourself in our customers' workflows to translate their needs into scalable, data-driven solutions that deliver significant value and accelerate market adoption of Link Key People in MedTech.
• Product Strategy: Drive the product strategy and roadmap for our MedTech segment, ensuring alignment with user needs, market opportunities, and broader company objectives
• Product Execution: Translate MedTech workflows and user needs into scalable, intuitive product solutions powered by structured data
• Customer insight: Be the voice of the customer by leading continuous discovery efforts through interviews, data analysis, and feedback sessions to deeply understand MedTech user pains and needs
• Go-to-market: Influence commercial activities, positioning, and enablement for product launches and updates
• Subject Matter expert: Develop deep subject matter expertise in the MedTech industry, focusing on Key Opinion Leader (KOL) engagement strategies, user data requirements, and critical workflows
• Partner with other Link product managers, data leads and engineering teams to achieve best possible results for MedTech customers

Client Partner

• Develop a thorough understanding of Crossix offerings, competitive advantages, and processes. Learn to articulate them persuasively to prospects and customers
• Develop strong and mutually valuable relationships with new and existing customers
• Manage pipeline with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure
• Work in close partnership with Client Services to manage successful client deployments and to ensure ongoing high client satisfaction, renewal, and deep penetration of customer organizations for incremental business
• Keep current with industry trends; engage your customers, address their business challenges, and propose solutions

Account Partner – Crossix Enterprise Sales

Business Analyst

• Own and design product features from start to finish, including user stories, functional & non-functional requirements, feature specifications, quality control checks
• Manage the prioritization and focus on enhancements
• Author high-quality design specifications within an agile methodology based upon industry and downstream systems/customer requirements
• Support release and sprint planning to ensure product enhancements support the needs of the customers at the right time and in the right sequence
• Collaborate closely with Development, QA, Project Management, and Product Management to ensure products are built and delivered with quality
• Be accountable for the success of the product
• Acquire deep subject matter expertise in promotional and non-promotional event programing in life sciences

Marketing

• Oversee and drive demand generation and field marketing plans to support revenue objectives of the existing customer base and acquire new customers
• Own strategy, development, and execution of targeted marketing programs that include but are not limited to demand generation campaigns/nurtures, customer retention and education campaigns, field events, user events, industry events/tradeshows, webinars, digital and PR
• Open to contributing new ideas campaigns and program approaches to break into new and competitive markets
• Write on-message campaign copy (including landing pages, emails, and social posts) that drives high engagement and conversion
• Work closely with sales teams to craft account-level marketing plans for top strategic accounts
• Understand complex buying/selling processes involving multiple decision-makers for pharma/life sciences purchasing
• Manage relevant agencies and 3rd parties in the execution of programs
• Work cross-functionally with product, sales, customer success, and other teams to develop and execute go-to-market programs
• Track and measure all marketing programs and optimize resources against objectives and budget

Field Marketing Manager

Customer Success Manager

• Design, develop, and evangelize custom user experiences, with an emphasis on data-driven workflow
• Direct customer-facing workshops, “own” project success, and overall solution design (both technical and functional)
• Design and implement custom UI’s in Veeva CRM & Vault CRM (Vue.js, Veeva Vault JavaSDK)
• Develop internal and external tools to help our customers and our consultants
• Provide leadership to customers leadership and mentorship to members on the team

Senior Technical Consultant – CRM

Data Engineer

• Design and build reusable and configurable data pipelines using AWS.
• Work with data science teammates to turn AI/ML proofs of concept into properly engineered implementations.
• Improve our current environment with features, refactoring, and innovation
• Work with other data engineers on designs and code reviews.
• Work with security teams to ensure that all servers, platforms, and other resources meet security requirements.

Data Engineer – OpenData APAC

Engineer

• Work within a cross-functional data team to build scalable NLP and ML models
• Work from end-to-end on live production pipelines. Not just modeling, not theoretical
• Define the best approach to solve problems with ML. Build data and model pipelines
• Test, validate, deploy, and monitor solutions for impact
• Optimize models for production throughput and uptime requirements
• Automate deployments, testing, and monitoring (MLOps)

Algorithm Engineer – OpenData

Operations

• Lead a team with a headcount of 50+
• Implement impactful quality and efficiency projects
• Build a dynamic, proactive, and high-performing team
• Own your team’s KPIs and its performance
• Collaborate with the engineering teams on process automation
• Escalate all risks and incidents early and unambiguously

Senior Team Lead – Data Operations

Manager

• Identify top talent, build and scale high performing teams
• Mentor new sales talent and support skill development through the program
• Leverage data and metrics to drive insight, make intelligent personnel decisions and take action quickly
• Coach, mentor and support SDRs and AAPs in their efforts to generate demand and qualify leads to build pipeline opportunities for the sales team
• Collaborate with Sales leaders on business needs, sourcing exceptional talent, onboarding and developing the SDP team

SDP Manager

Financial Planning and Analysis

• Serve as a key finance business partner to SVP Services and provide thought leadership to the Services leadership team in the planning / forecasting across revenue, spend, profit & billings
• Lead the annual planning and quarterly forecasting processes for Professional Services, including complex modeling and sensitivity analysis; Own the consolidation of the Global Services organizational financials
• Review, revise, and develop new analysis / KPI’s to ensure they provide deep insights and predictability into Professional Services financial performance
• Build, develop and work with the Services FP&A team to drive operational excellence with consistent process improvement and automation
• Oversee Professional Services variable compensation plans, ensuring alignment to goals, accurate accruals and a customer service-oriented mindset to resolve exceptions

Quality Consultant

Product Manager – Veeva Link Key People, MedTech

Product Manager – Veeva Link, Key People

Senior Consultant

Product Manager – Veeva Link Key People, MedTech

Account Partner – Crossix Enterprise Sales

Business Analyst

Field Marketing Manager

Senior Technical Consultant – CRM

Data Engineer – OpenData APAC

Algorithm Engineer – OpenData

Senior Team Lead – Data Operations

SDP Manager

SDP Manager

Finance Manager – Professional Services