Sales Manager
Startup Universe
Cloud
Services Engagement Manager
Veeva Systems
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteSalary
💰 $85,000 - $170,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Act as Services Engagement Manager (SEM) representing the value proposition and effort behind a Veeva ClinData implementation
- Structure the right solution, set expectations, and identify the appropriate project charter including staffing, timeframes, and associated costs
- Deliver proposals and Statements of Work (SOW) as key deliverables
- Align closely with services and sales teams to provide implementation proposals and establish confidence with prospects
- Set client and internal stakeholder expectations correctly with a focus on long-term success
- Provide awareness and alignment with the partner ecosystem and recommend implementation partners
- Position support, training, and other solutions needed for successful customer experience
- Act as a solution expert in the sales cycle working with Veeva Sales, Strategy, and Services teams
- Travel estimate: Less than 25%
Requirements
- 5+ years experience in delivering consulting services or involvement in selling services for Clinical Data Applications with a proven track record
- Minimum of 2 years of experience scoping/defining project plans, resource models, and negotiation of Statements of Work for software implementation projects
- Understanding of the data capture for the clinical trials domain, including how EDC works with IVRS, safety systems, CTMS and downstream databases, and eCOA
- Familiarity in working with the Life Sciences Industry
- Ability to engage audiences of varying perception levels, including working with executive leadership
- Strong negotiation skills
- Collaborative and consultative work style
- Works well under pressure and with short or competing timelines
- Ability to travel
- Nice to have: Experience in interpreting clinical protocols
- Nice to have: SaaS/Cloud experience in the delivery
