Senior Learning Experience Designer
Veeam Software
full-time
Posted on:
Location: Florida • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Lead global technology-based enablement initiatives; craft engaging learning experiences for onboarding, product training, sales skills, and ongoing enablement.
- Assess training needs and recommend learning solutions across digital, blended, microlearning, and social learning modalities.
- Oversee development of technology and AI-based resources to boost sales team effectiveness using rapid authoring, AI tools, and micro-learning platforms.
- Partner with Sales Acceleration stakeholders and subject matter experts to design microlearning, job aids, playbooks, instructor-led training, role plays, simulations, videos, and AI-powered resources.
- Use authoring tools (Articulate Storyline, Rise, Adobe Suite, Synthesia) and LMS platforms (Workday, Cornerstone, Sana) to deploy content.
- Collaborate with cross-functional teams, learning designers, program managers, Revenue Intelligence, and sales leadership to ensure alignment and measure impact.
- Champion integration of technology, data, and learner feedback; recommend enhancements to AI tools and drive continuous improvement.
- Deliver analytics on the impact of AI-enabled learning assets and use sales/customer/market data to develop personalized, AI-driven learning resources.
- Build strong stakeholder relationships and manage global, culturally diverse collaborations.
- Travel up to 20% for international meetings, events, and workshops.
Requirements
- Minimum 7 years’ experience in instructional design within sales enablement, focusing on data-driven, AI, and machine learning for content creation or training.
- Advanced proficiency with modern design/authoring tools (ChatGPT, AI-based authoring, Synthesia, Articulate, Canva, etc.).
- Experience with authoring tools such as Articulate Storyline, Rise, Adobe Suite, Synthesia.
- Experience with LMS platforms like Workday, Cornerstone, or Sana.
- Experience with LMS integration (e.g., MuleSoft) and analytics platforms (e.g., Cornerstone).
- Deep understanding of sales methodologies, performance metrics, and creating content for real-world sales challenges.
- Experience working with global, culturally diverse teams.
- Skilled in curriculum development and coordination for sales environments.
- Ability to analyze learning data, evaluate strategies and recommend improvements to achieve business results.
- Strong understanding of instructional and UX design principles, adult learning theory and accessibility standards.
- Ability to travel up to 20% internationally; VISAs may be required.