VCU Health

Financial Planning and Analysis

• Supporting insurance and registration Workqueues and other patient access functions for Ambulatory Business Operations
• Ensuring entire scope of financial clearance activities for assigned patients before the scheduled appointment date
• Confirming completeness of patient registration data
• Verifying insurance eligibility
• Confirming health plan benefits
• Procuring PCP referrals and health plan authorizations
• Calculating/collecting patient liability estimate
• Restricting/redirecting out of network patient
• Communicating patient financial responsibility
• Ensuring patient financial responsibility is communicated with consistency, clarity, and transparency
• Contributing to streamlining clinical operation work flows and improving revenue cycle operations and financial performance

Patient Financial Clearance Representative

Analyst

• Implement and maintain EHR systems and databases
• Perform project management for Pharmacy technology initiatives
• Collaborate with application team and customers

Epic Analyst, Pharmacist – Beacon, Willow, Clinical Decision Support

• Provides solutions to a variety of basic technical problems requiring analysis of multiple factors
• Responsible for analyzing, implementing, modifying, and installing low-complex system build in different operational environments
• Learns operational and technical workflows
• Creates technical specifications, testing plans, and other documentation as defined
• Assists with testing and supporting system upgrades and improvements
• Understands and performs basic impact analysis functions and remediation
• Performs troubleshooting efforts on application issues, submits service requests to vendors, and follows basic correction steps
• Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS

Applications Analyst – Associate

Administration

• Consults, advises, leads and assists practice management in providing leadership and direction by performing financial and productivity reporting, clinical effort and compensation alignment, budget development and monitoring.
• Fulfills service level assistance to assigned MCVP clinical departments to facilitate health system wide alignment.
• Ensures compliance with VCU and VCUHS policies and procedures.
• Works closely and in collaboration with MCVP Clinical Departments, physicians, advanced practice providers, staff, and management to resolve issues.
• Maintains current knowledge of all state and federal laws and regulations and health system policies and procedures.

Business Associate Administrator

Manager

• Facilitates patient flow, coordinates activities and communication for the clinic.
• Serves as a leader for patients, staff, and healthcare providers.
• Ensures patient care is delivered efficiently and courteously.
• Manages clinical workflows and day-to-day staffing.

Assistant Clinical Manager, RN – Pediatric Cardiology/Pulmonary

Therapist

• Perform assessments and therapeutic interventions with the routine patient population
• Support team endeavors by performing department and/or team tasks, problem solving and intervention skills
• Orient other allied health professionals to their field upon the successful completion of their CFY year with the approval of the Department Manager
• Provide student experiences per approval of the Coordinator of Student Supervision
• Schedule frequency and intensity of therapy
• Select assessment instruments and administer assessment
• Interpret results
• Complete documentation
• Plan and carry out treatment strategies
• Develop long- and short-term goals
• Perform patient/family/staff education
• Report at patient/family/team conferences
• Terminate therapy when appropriate

Speech Therapist – 12 Week Contract

Counselor

• Registers patients by securing appropriate patient and insurance information
• Validates insurance eligibility and collects co-payments
• Provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers
• Assesses patient financial responsibility through price estimation
• Provides benefit education for all insured and uninsured patients
• Assists patients in securing financial assistance and applicable public benefit options
• Accepts patient payments and reconciles accounts in an unbilled status
• Functions in a self-directed manner to accomplish routine activities

Financial Counselor – Adult Outpatient Pavilion

• Responsible for handling the operational support, maintenance, and development activities for healthcare business applications.
• Work closely with various hospital team members in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies.
• Act as a focal point for communicating related system problems within the department and collaborate with other teams and vendors on changes, fixes, and updates.
• Manage the release process for applications which includes effective department-wide and end user communication.
• Lead a team of IT specialists responsible for implementing and upgrading system hardware and application software.
• Manage service delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications.
• Keep abreast of new developments and forecast future trends in the area of application integration in the healthcare industry and maintain a strong understanding of technology and its application to achieve business objectives.
• Provide leadership for medication safety, regulatory compliance, and clinical risk mitigation by enforcing evidence-based safeguards, maintaining accreditation readiness, and governing changes to pharmacy systems through rigorous intake, testing, and validation processes.
• Partner closely with pharmacy leadership, medication safety, quality, and IT teams to investigate incidents, address system vulnerabilities, and drive continuous improvement.

Applications Manager – Pharmacy

• Implement, optimize, and maintain the organization’s information technology resources
• Collaborate closely with stakeholders to understand business requirements and design solutions
• Mentor others and lead complex initiatives
• Serve as a subject matter expert in ambulatory pharmacy and specialty workflows

Senior Applications Analyst, Willow Ambulatory, Specialty Pharmacy

Engineer

• Lead the design and implementation of Virtual server solutions to meet business requirements
• Oversee the management and maintenance of the Virtual server environment, including ESXi hosts and vCenter Server.
• Monitor and troubleshoot complex server issues, ensuring high availability and performance.
• Implement and manage virtualization solutions to ensure efficient resource utilization.
• Collaborate with other IT teams to integrate VMware server solutions with other systems and Applications.
• Ensure compliance with security policies and best practices for server management.
• Participate in the server build process
• Participate in server installation within data centers, including rack and stack activities
• Mentor and train junior team members.
• Provide technical support and guidance to end-users and other IT staff.
• Assist in the deployment, configuration, and maintenance of IT operational systems