Account Executive

• Understand and follow “The VC3 Way” set of standards and processes to produce predictable customer results
• Own the full sales cycle from cold outreach to close
• Successfully develop new accounts in assigned markets
• Perform sales functions to increase utilization of VC3’s products and services
• Build relationships with decision makers and connect problems with solutions
• Attend networking events, trade shows and maintain a presence in the community
• Outreach and source prospects through curated lists and cold calling
• Achieve minimum revenue and growth objectives
• Develop sales presentations, quotes, and proposals with minimal guidance
• Prepare accurate and thorough sales and business activity reports

Sales Executive – New Business

Backend Engineer

• VC3, an innovative and growing IT services solution provider, headquartered in Columbia, SC is seeking to fill a Drupal Front End Developer l position to join our Web Development Team. As a Drupal developer, you will work with a team of designers and developers in creating and maintaining Drupal websites for municipalities.
• Understand and follow “The VC3 Way”. This is our set of standards and processes that produce a predictable result for the customer. You must be aware of and maintain our standards.
• Convert designs (from wireframes, prototypes, or mockups) into fully functional Drupal themes.
• Work closely with UI/UX designers to translate visuals into functional themes.
• Define and manage Drupal content types, paragraphs, fields, and taxonomies based on project needs.
• Setup and configure views display lists, grids, and other data formats based on filters and criteria.
• Place, configure, and style blocks to display static or dynamic content.
• Create and manage Drupal user roles and permissions.
• Ensure all applicable code written adheres to WCAG and industry standards.
• Create and manage navigation menus ensuring ease of use.
• Implement and style mega menus or other advanced navigational structures.
• Troubleshoot and resolve any front-end issues post-launch and/or after periodic site updates.
• Use version control systems like Azure DevOps to manage and document code changes.
• Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients
• Receive mentoring and feedback from peers and others
• Where appropriate, escalate complicated issues to a more senior resource or other appropriate teams
• Review Tickets with Manager
• Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings
• Create and update documentation when changes or occur, or when discoveries are made
• Attend monthly training & team meetings as required.

Drupal Front-End Developer

Leveraging our standard technologies and process, coupled with our people and corporate structure, we deliver a unique end result for our customers. Our clients will experience increased employee productivity, predictability in capital and operating expenditures, reduced downtime and risk, improved employee morale, less lost revenue and enhanced business agility. The Sales Executive-New Business is responsible for successfully developing new accounts in assigned markets. Enjoy a competitive base salary that recognizes your value, coupled with uncapped commission potential that rewards your sales achievements. Our People: Our team members are collaborative, positive, and dedicated to mutual success. Transparency isn't just a buzzword here; it's a commitment to open communication, ensuring every voice is heard and valued. Guided by our core values — Passionately Curious, Own It, Go Beyond, and Serve as One — we’re here to create something extraordinary together. Our Core Focus: Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients. Your Growth: We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.

Systems Engineer

• *Candidates must be based in or near Midland, Texas to be eligible for this role.*
• The Systems Engineer I is primarily responsible for providing mid-level technical assistance and support to VC3 clients.
• Serve as an escalation point for Service Desk teams when higher technical expertise is required in diagnostics, isolating problems, and determining and implementing solutions within a moderate scope of support.
• Mentor and assist junior technicians.
• Understand and follow “The VC3 Way” set of standards and processes.
• Receive & respond to escalated service requests, incidents and change requests in a timely manner.
• Train and educate VC3 clients on technical standards.
• Troubleshoot and resolve issues with customer LOB applications, web browsers, Microsoft Office, general network connectivity including ISP, DHCP, DNS, wireless performance, remote access technologies (VPN, RDS, Citrix), operating systems on servers/desktops/laptops.
• Complete technical administrative tasks such as virus/malware removal, add/remove/change virtual server resources, AD/365/application password resets.
• Identify recurring issues and initiate problem tickets.
• Make recommendations for hardware and software improvements.
• Engage vendors, 3rd parties, and client SMEs as needed during troubleshooting.
• Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients.
• Receive mentoring and feedback from Tier 2 Peers, Tier 3, and others.
• Escalate complicated issues to Tier 3 or other appropriate teams where appropriate.
• Review Tickets with Team Lead.
• Actively participate in Team Huddles, L10 Meetings, One on One Meetings, and other Team Meetings.
• Create and update documentation when changes occur or discoveries are made.
• Educate users on Process, Hardware, and Software.
• Answer incoming Service Desk phone calls and chats.
• Attend monthly training & team meetings as required.
• Participate in the on-call rotation (1 week every 3-4 months).
• Additional duties as required.

IT Systems Engineer I

• The Systems Engineer I is primarily responsible for providing mid-level technical assistance and support to VC3 clients. An additional Systems Engineer I role is to serve as an escalation point for our Service Desk teams when a higher level technical expertise is required in running diagnostic programs, isolating problems, and determining and implementing solutions within a moderate scope of support, as well as mentoring and assisting junior technicians.\n• This is a hybrid role that would require being based in Memphis, Tennessee.\n• Our People: Our team members are collaborative, positive, and dedicated to mutual success. Transparency isn’t just a buzzword here; it’s a commitment to open communication, ensuring every voice is heard and valued. Guided by our core values — Passionately Curious, Own It, Go Beyond, and Serve as One — we’re here to create something extraordinary together.\n• Our Core Focus: Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients.\n• Your Growth: We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.