VC3

IT Systems Engineer I

VC3

full-time

Posted on:

Origin:  • 🇺🇸 United States • Tennessee

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Job Level

Junior

Tech Stack

AzureCitrixCyber SecurityDNSGoTCP/IPVMware

About the role

  • The Systems Engineer I is primarily responsible for providing mid-level technical assistance and support to VC3 clients. An additional Systems Engineer I role is to serve as an escalation point for our Service Desk teams when a higher level technical expertise is required in running diagnostic programs, isolating problems, and determining and implementing solutions within a moderate scope of support, as well as mentoring and assisting junior technicians.\n
  • This is a hybrid role that would require being based in Memphis, Tennessee.\n
  • Our People: Our team members are collaborative, positive, and dedicated to mutual success. Transparency isn’t just a buzzword here; it’s a commitment to open communication, ensuring every voice is heard and valued. Guided by our core values — Passionately Curious, Own It, Go Beyond, and Serve as One — we’re here to create something extraordinary together.\n
  • Our Core Focus: Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients.\n
  • Your Growth: We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.

Requirements

  • KPI goals consistently met in Service Technician I or II roles.\n
  • 2+ years relevant technical experience is required OR 6 months experience in Service Technician I or II roles at VC3.\n
  • Microsoft 365 or Azure certification highly desired\n
  • Good problem solving and decision-making skills; ability to understand and analyze complex issues\n
  • Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality\n
  • At least 2 years relevant IT experience fully supporting and building customer environments.\n
  • At least 2 years’ experience managing & working with the following technologies: Windows Server; Microsoft/Office 365; Active Directory; GPOs; Virus and Security; TCP/IP; DHCP; DNS\n
  • At least 2 years’ experience with virtualization technologies: Hyper-V; VMWare