VC Lab

Accounting Manager

• Process accounts payable and accounts receivable, including vendor invoices and collections
• Support payroll processing and ensure accuracy and timeliness
• Assist with employee onboarding, offboarding, and benefits administration
• Maintain HR records and help ensure compliance with employment regulations
• Support month-end close activities including reconciliations and journal entries
• Assist with state and federal compliance filings and reporting
• Help implement and maintain accounting and HR software systems
• Provide administrative support to the VP of Finance on ad hoc projects

HR & Accounting Administrator

Operations

• Oversee the operational infrastructure of our fund administration business, ensuring seamless delivery of services to our growing portfolio of VC firms
• Develop and implement operational strategies that balance efficiency, quality, and scalability while delivering a delightful experience for our clients
• Collaborate with product teams to align roadmap priorities with customer feedback and rollout initiatives (e.g., feature launches, UX enhancements, onboarding flows) that measurably improve customer experience and retention
• Build and lead a high-performing team of fund operations and customer success professionals across multiple time zones
• Create and manage benchmarks and reporting systems to drive continuous operational improvement and best-in-class customer service
• Collaborate with the executive team to align operational capabilities with company growth targets
• Ensure regulatory compliance across multiple jurisdictions for our fund administration clients
• Drive automation and process optimization to increase capacity while maintaining our 90+ NPS
• Manage relationships with key service providers and strategic partners that can support the portfolio
• Implement risk management protocols and best practices across the organization

Head of Operations

Financial Planning and Analysis

• Manage financial operations of a fast growing startup
• Forecasting and budgeting
• Oversee accounts payable, accounts receivable, collections and payroll
• Assist with hiring, benefits and human resources
• Working closely with fund accounting and finance team
• Provide financial reports to the leadership team and Board
• Manage State and Federal compliance and reporting
• Implement accounting and other finance software systems
• Manage the Cap Table