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VC Lab

Venture Associate

VC Lab

Venture Associate managing relationships with emerging venture capital firms. Transforming venture capital through education, software, and fund operations at Decile Group.

Posted 6/29/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact
  • Serve as the primary contact for a portfolio of venture capital managers
  • Understand each fund’s stage, goals, and operational needs, and help them leverage the VC Lab and Decile Group ecosystem
  • Coordinate with internal teams (legal, finance, product, operations) to ensure timely, high-quality support
  • Track and manage interactions, follow-ups, and outcomes using our internal tools
  • Identify opportunities to improve the fund manager journey and share insights across the team
  • Learn continuously about the venture ecosystem and help improve our product and processes

Requirements

What you’ll need
  • 3+ years in customer success, account management, or client operations for a high-touch SaaS or professional services company
  • 1–2+ years in venture capital, fund administration, startup finance, or related ecosystem experience
  • Deep digital literacy and comfort learning new tools quickly (CRMs, project tracking, finance systems, etc.)
  • Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders aligned
  • Strong written and verbal communication; composed and professional on video calls and in high-stress moments
  • High emotional intelligence, empathy, and follow-through
  • Proactive and self-directed — you close loops
  • Analytical and detail-oriented, with structured problem-solving skills
  • Thrives in a globally distributed, fast-moving startup environment
  • Bonus/Nice to Have
  • Experience in accelerators, venture studios, or startup communities
  • Familiarity with fund formation, LP reporting, or legal documentation workflows
  • Multilingual or global perspective

Benefits

Comp & perks
  • Medical and dental coverage
  • 401K benefits
  • Flexible PTO and generous holiday schedule
  • Flexible remote work environment with team members across time zones
  • Exposure to the global venture ecosystem, working directly with fund managers launching firms around the world

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Account ManagementFund AdministrationStartup FinanceDigital LiteracyProject TrackingFinance SystemsSaaS ExperienceLegal Documentation WorkflowsLP Reporting
Soft Skills
Emotional IntelligenceEmpathyProactive ApproachDetail-OrientedStructured Problem-Solving