Varo Bank

Financial Crime

• Review alert, case, and SAR narratives submitted by your team
• Oversee and mentor team members, providing investigative feedback and quality assurance (QA) and quality checking (QC) support
• Collaborate with peer groups and leaders to ensure all applicable risks are mitigated in the investigation
• Gather feedback and recommendations and translate them into business requirements to improve Varo’s AML program effectiveness

Senior Financial Crimes Analyst

Artificial Intelligence

• Architecting GenAI Ecosystems: Design and implement production-grade GenAI agents using AWS Bedrock, AgentCore, and Strands Agents. Build robust RAG (Retrieval-Augmented Generation) pipelines utilizing OpenSearch and S3 Vector stores.
• Scale Modern MLOps & Feature Stores: Lead the development and integration of a world-class MLOps platform. Build and maintain Varo's Feature Store Platform architecture and ensure low-latency data availability for both real-time lending decisions and batch model training.
• Data Fabric & Integration: Oversee the integration of core AWS analytics services (Glue, Glue Data Catalog, Athena) to ensure AI models have high-quality, governed data "fuel."
• High-Velocity Execution: Navigate the complexities of a fast-changing environment, collaborating across Data Science, Credit, and Product teams to move from PoC to production in weeks, not months.
• Executive Influencing: Act as a key contributor to the Architecture Guild, using strong presentation skills to translate complex EKS/EC2 infrastructure and AI scaling strategies for executive stakeholders.
• Drive Strategy: Serve as a subject matter expert within the Architecture Guild, presenting technical proposals and influencing senior leadership on emerging AI trends.
• Collaborate Horizontally: Partner across domains including Data Science, Credit Policy, and Data Engineering to ensure technical alignment with business goals.

Principal AI/ML Architect

Executive Assistant

• Manage and prioritize complex calendars for multiple leaders, proactively resolving scheduling conflicts.
• Plan and execute Charlotte office events, and special projects as needed, including booking spaces, coordinating with internal and external stakeholders, catering, and managing technology setup.
• Provide precise scheduling support for high-priority meetings, including the Board, Audit, and Risk Management Committees.
• Act as the primary administrative point of contact, seamlessly adapting to shifting team priorities.
• Make travel and accommodation arrangements, and manage associated expense reporting.

Executive Assistant – Contract

Operations

• System Resiliency: Maintain 24/7 uptime and production stability, acting as an "enforcer" for technical debt to prioritize performance over feature shipping.
• Strategic Vendor Management: Serve as the primary liaison and manager for critical third-party partners, including AWS, Accenture, Visa, and the Fed.
• Executive Alignment: Collaborate directly with the CTO and SVP to ensure the platform roadmap supports the bank’s broader AI and resiliency objectives.
• Cloud & Lifecycle Governance: Lead the development and implementation of cloud cost governance and technical lifecycle strategies.
• Modernization Leadership: Drive the large-scale migration from legacy infrastructure to modern, automated platforms.
• Cross-Functional Coordination: Manage "dotted-line" relationships with TPMs and PPF teams to synchronize infrastructure requests and product needs.
• Crisis Response: Act as the first point of contact for fintech partners during outages, coordinating real-time responses and ensuring strict SLA compliance.

Director of Technology Operations

Technical Program Manager

• Lead the charge during and after service disruptions to ensure rapid restoration and effective post-mortem management.
• Audit and simplify the AWS alerting system, eliminating "junk" alerts to restore clarity and focus for engineering teams.
• Own the end-to-end tracking of risk and issue tickets, ensuring 100% on-time closure to maintain strict regulatory standing.
• Drive large-scale technical projects, specifically acting as the TPM lead for upcoming PCI-DSS certification and platform security initiatives.
• Partner with engineering to update and automate runbooks based on incident lessons learned, shifting the team from a reactive to a proactive state.
• Act as the central hub between Platform, Security, and Engineering teams to align Tech Ops strategy with business goals.

• Serve as the principal subject matter expert (SME) and final escalation point for the most complex and highest-risk Lending Operations workflows, providing guidance and direction to other team members
• Own the strategic roadmap and end-to-end performance of mission-critical operational processes, including defining, monitoring, and optimizing organization-wide SLAs and quality assurance metrics to ensure long-term efficiency and scalability
• Proactively identify and lead the design and implementation of internal controls and procedure documentation to mitigate significant operating and regulatory risk, ensuring proactive compliance with regulations (e.g., Reg Z, Fair Credit Reporting Act)
• Spearhead and direct complex, cross-functional initiatives with Product, Engineering, and Risk teams to fully automate and fundamentally re-design core lending processes, managing stakeholder alignment
• Mentor and coach junior team members on best practices in lending operations, advanced analytics, and regulatory interpretation, setting the bar for operational excellence

Senior Financial Crimes Analyst

Principal AI/ML Architect

Executive Assistant – Contract

Director of Technology Operations

Technical Program Manager

Lending Operations Manager