Varo Bank

QA Engineer

• Review transaction monitoring alert, case and SAR notes, supporting documentation, rationale, and narratives
• Provide investigative feedback and quality assurance (QA) results in a clear and concise manner
• Thoroughly document the results of your quality assurance reviews and ensure that feedback enhances the quality of work within the department
• Identify and escalate common and/or repeat findings that require further action to remediate
• Collaborate with peer groups and leaders to ensure that identified errors are addressed within the established timeframe(s)
• Refine desktop investigative procedures, making process recommendations to increase efficiency and risk mitigation effectiveness, as needed

Quality Assurance Specialist – Financial Crimes

Compliance

• Collaborate with Marketing and Product teams to understand new products to review advertising and marketing materials for compliance with applicable laws, including Reg DD, Reg Z, Privacy laws including TCPA, and UDAAP
• Collaborate with Marketing on development and maintenance of the Compliance Marketing Guidelines, which operates as the Bank’s guide for marketing and advertising materials
• Review and edit marketing and advertising copy for social media, print, billboards, radio, TV, and marketing partnerships to ensure compliance with applicable regulations, including Reg DD, Reg Z, UDAAP/UDAP, FCRA, TCPA, etc.
• Advise the business on compliance requirements and related controls Collaborate with the Product and Operations teams on the development of products, services, and processes to build compliance into the products from the start
• Review and edit FAQs, procedures, and training programs related to deposit and lending products and services
• Perform analysis, reporting, determine root cause, and report periodically, with a focus on identifying patterns and areas of improvement within Compliance and business partners that could lead to customer harm

Senior Compliance Officer, Marketing & Advisory

Security Engineer

• Manage Varo’s vulnerability management program meeting the required SLAs
• Deploy patches to all of Varo’s endpoints and standalone servers
• Manage the onboarding of endpoints in a highly remote environment
• Develop strategies to mitigate risk on Varo’s endpoints including device trust, zero trust, and local password management
• Assist with incident response and purple team testing
• Investigate and resolve patching issues, including failed installations, conflicts, and performance impacts
• Generate regular reports on patch compliance, vulnerability status, and overall endpoint health. Maintain accurate documentation of all patching procedures and configurations

Senior Security Engineer

Financial Crime

• Conducting Investigations into potential internal employee fraud, misconduct, and abuse including third party vendors/contractors.
• Conduct interviews, review transaction monitoring alerts, and investigate complex and high-priority cases.
• Drive process improvements and control enhancements, coordinating with the analytics team to ensure effective integration.
• Identify suspicious activity in case investigations and make appropriate filings/notifications.
• Collaborate cross-functionally with various teams to resolve escalated issues.
• Review extensive datasets from internal systems and tools, analyzing the data and extracting key insights.
• Support adjacent fraud governance workflows as needed, contributing to broader risk management initiatives.

Senior Financial Crimes Analyst, Internal Investigations

Manager

• Design and execute Varo’s Business Resiliency Program
• Facilitate the annual completion of the enterprise Business Impact Analysis to identify acceptable recovery time periods and resource requirements for business processes, applications, and the overall enterprise
• Liaise with key business, technology, and application teams to set recovery time objectives, recovery point objectives, service level agreements with vendors, convey business needs, and identify gaps
• Partner with business process and application owners to develop and maintain Business Continuity (BC) and Disaster Recovery (DR) strategies and plans
• Develop appropriate BC and DR testing scenarios and facilitate exercises with key stakeholders; collaborate to develop an annual test schedule and lead execution
• Report on test results, and prioritize and track the progress of any remediating actions with relevant working groups and committees
• Provide relevant material and lead conversations with external regulatory partners on BC
• Assess business resiliency of current or proposed third-party relationships and work with Third Party Risk Management when reporting on events experienced by a third party
• Assess technology resiliency of current and proposed technology solutions; act as a consultant for resiliency programs
• Create documentation, including incident ticket, root cause analysis and coordinate remediation plan completion for third party and internal incidents
• Monitor internal and external environments for potential events that may impact Varo, collaborating with relevant stakeholders to manage notifications and communications
• Work with the Crisis Management Team during disruption events and facilitate post-mortem analysis of events and track key remediation actions through completion
• Monitor and track program compliance and effectiveness through KRI and KPI metrics and prepare management and board reports on business and technology resiliency
• Provide ongoing SME guidance and assistance on business resiliency and business continuity matters, including creating or administering training and awareness presentations or materials
• Work with Human Resources to identify potential events that require activation of BC or DR plans and communicate with impacted stakeholders

Business Resilience Manager

IT Support

• Manage and lead the internal core vendor team to ensure successful implementation and maintenance of our core banking platform.
• Develop deep knowledge of our bank infrastructure to inform technical product requirements.
• Lead projects for new system implementations or major upgrades to existing platforms.
• Diagnose and resolve issues with the core banking or money movement systems, often by providing expertise on transaction flows and account structures.
• Connecting the core banking system with other applications and services, such as mobile banking and digital payment systems.
• Ensure the system adheres to security protocols and regulatory standards, including data integrity and consistency.
• Working closely with various stakeholders, including IT teams, customer operations and business users, to define requirements and ensure operational readiness.
• Lead team planning and delivery routines
• Monitor vendor performance, understand the "why" of your domain, and propose improvements.
• Own the release management process and delivery.
• Drive the core platform strategy and create capabilities that application teams can leverage to have a direct impact on our end-user experience.
• Evangelize core banking and money movement vendor roadmap internally and externally in informal and formal settings.

Senior IT Manager, Core Banking

Strategy

• Lead Credit Strategy for New Products: Develop and implement credit strategies for new products, including underwriting, pricing, and credit policies from ideation to post-launch monitoring
• Analyze and Optimize: Conduct deep-dive analyses of KPIs to identify trends and understand portfolio performance. Propose and implement data-driven policy changes to improve risk-adjusted returns and customer experience
• Drive Experimentation: Design and execute A/B tests to optimize credit policies, user experience, and risk controls
• Inform and Influence: Present analysis and strategic recommendations to key stakeholders and executive leadership
• Collaborate Cross-Functionally: Partner with Product, Engineering, Data Science, Marketing, Operations, and Legal teams to deliver best-in-class, compliant credit offerings
• Champion Best Practices: Build and maintain monitoring dashboards and develop performance tracking to ensure proactive risk management

Lead Credit Strategy Manager

• Contribute to the Asset Liability Management strategy by helping manage and forecast the firm’s cash & liquidity position, capital, investments and funding needs to support our growth
• Support the production of risk metrics for liquidity, interest rate risk and capital management
• Develop and/or implement cash flow, balance sheet, and interest rate risk models to optimize and manage the liquidity, capital and interest rate risk of the firm within risk appetite
• Assist in the management of the firm’s investment portfolio including trading, settlement, and collateral movement
• Ad-hoc requests and analysis as needed

Treasury Manager

Operations

• Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.
• Gain hands-on experience in Payment Banking Operations!
• As a Banking Operations Intern, you'll play a vital role in supporting our team by assisting with processing Payment Transactions. This is a fantastic opportunity for individuals who are curious about Banking, Operations, and the overall Financial Ecosystem.
• Position: Paid Part-Time Internship
• Time Commitment: Approximately 20 hours per week
• Schedule: Flexible hours, to be scheduled Monday-Friday between 9:00 AM and 5:00 PM
• Duration: 2-3 months