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Varo Bank

Technical Program Manager

Varo Bank

. Lead the charge during and after service disruptions to ensure rapid restoration and effective post-mortem management.

Posted 3/7/2026full-timeSan Francisco • California, New York • 🇺🇸 United StatesSeniorLead💰 $100,000 - $180,000 per yearWebsite

Tech Stack

Tools & technologies
AWS

About the role

Key responsibilities & impact
  • Lead the charge during and after service disruptions to ensure rapid restoration and effective post-mortem management.
  • Audit and simplify the AWS alerting system, eliminating "junk" alerts to restore clarity and focus for engineering teams.
  • Own the end-to-end tracking of risk and issue tickets, ensuring 100% on-time closure to maintain strict regulatory standing.
  • Drive large-scale technical projects, specifically acting as the TPM lead for upcoming PCI-DSS certification and platform security initiatives.
  • Partner with engineering to update and automate runbooks based on incident lessons learned, shifting the team from a reactive to a proactive state.
  • Act as the central hub between Platform, Security, and Engineering teams to align Tech Ops strategy with business goals.

Requirements

What you’ll need
  • Extensive experience navigating the AWS Console and CloudWatch to audit infrastructure and manage complex alerting systems.
  • Proven track record in live incident response and a deep understanding of SRE or ITIL principles.
  • Direct experience managing PCI-DSS compliance frameworks and delivering high-stakes regulatory projects.
  • 7+ years of experience as a TPM, with a demonstrated ability to shepherd multiple cross-functional teams toward a single delivery goal.
  • Expert-level proficiency in Jira for risk tracking and experience with Runbook Automation tools.
  • Ability to remain calm under pressure during service disruptions and a "fixer" mentality focused on clearing technical debt.

Benefits

Comp & perks
  • This role is also eligible for a bonus, equity, and competitive benefits.

ATS Keywords

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Hard Skills & Tools
AWSCloudWatchPCI-DSS complianceincident responseSRE principlesITIL principlesrisk trackingRunbook Automation
Soft Skills
calm under pressurefixer mentalityleadershipcross-functional team management