Director of Technology Operations

Varo Bank

. System Resiliency: Maintain 24/7 uptime and production stability, acting as an "enforcer" for technical debt to prioritize performance over feature shipping.

Posted 3/7/2026full-timeSan Francisco • California • 🇺🇸 United StatesLead💰 $200,000 - $280,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloud

About the role

Key responsibilities & impact

System Resiliency: Maintain 24/7 uptime and production stability, acting as an "enforcer" for technical debt to prioritize performance over feature shipping.
Strategic Vendor Management: Serve as the primary liaison and manager for critical third-party partners, including AWS, Accenture, Visa, and the Fed.
Executive Alignment: Collaborate directly with the CTO and SVP to ensure the platform roadmap supports the bank’s broader AI and resiliency objectives.
Cloud & Lifecycle Governance: Lead the development and implementation of cloud cost governance and technical lifecycle strategies.
Modernization Leadership: Drive the large-scale migration from legacy infrastructure to modern, automated platforms.
Cross-Functional Coordination: Manage "dotted-line" relationships with TPMs and PPF teams to synchronize infrastructure requests and product needs.
Crisis Response: Act as the first point of contact for fintech partners during outages, coordinating real-time responses and ensuring strict SLA compliance.

Requirements

What you’ll need

Executive Infrastructure Leadership: Proven Director-level experience leading large-scale transformations, including cloud migrations and data center transitions.
SRE & Automation Mastery: Deep expertise in Site Reliability Engineering and AI-driven automation to transition teams from manual firefighting to self-healing operations.
Strategic Vendor Governance: Adept at managing high-value delivery partnerships with major providers like Accenture, AWS, and Temenos.
Observability & Incident Management: Expert in incident frameworks and "single-pane-of-glass" tools (e.g., Datadog, CloudWatch) to ensure system visibility.
Cloud Financial Operations: Specialized in cloud cost governance, technical lifecycle management, and optimizing infrastructure spend.
Crisis Decisiveness: Ability to maintain a calm, authoritative presence while navigating high-stakes ambiguity and critical system outages.
Cross-Functional Influence: Strong leadership skills to bridge technical and business gaps between architects, engineering teams, and external stakeholders.

Benefits

Comp & perks

This role is also eligible for a bonus, equity, and competitive benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Site Reliability EngineeringAI-driven automationcloud migrationsdata center transitionscloud cost governancetechnical lifecycle managementincident frameworksobservabilityinfrastructure optimization

Soft Skills

executive leadershipcrisis managementcalm under pressurecross-functional coordinationstrategic vendor managementinfluencecollaborationcommunication