IS Application Manager, ServiceNow Product Owner
Huntington National Bank
ServiceNow
Job Level
JuniorMid-Level
Tech Stack
ServiceNow
About the role
- Support sales and customer success incentive compensation programs and optimize incentive-based pay structures for customer-facing employees (sales, customer success, services, alliances).
- Manage and execute the ongoing payouts of incentive compensation to all eligible payees accurately and timely.
- Conduct external market research and internal analyses of compensation structures, including salaries, bonuses, and incentives.
- Develop and implement incentive compensation policies and procedures; work with HR and Legal to ensure compliance with federal, state, and local compensation laws and regulations.
- Collect, organize, and maintain compensation data ensuring accuracy and confidentiality; utilize data analysis tools to derive insights.
- Assist in the design and administration of annual and periodic incentive compensation programs considering budgetary constraints and business priorities.
- Provide training and educational resources to managers and employees on compensation policies, procedures, and practices.
- Learn and maintain Varicent ICM, identify and implement automations to improve efficiency; fully own compensation role within 4-6 months.
Requirements
- 2-5 years of experience in incentive compensation analysis or a related HR function.
- Strong proficiency in Excel and HRIS systems (e.g., Workday, SAP, or similar).
- Experience with sales compensation tools (especially Varicent) is a plus.
- Knowledge of incentive compensation laws and best practices.
- Exceptional analytical skills with a data-driven mindset.
- Strong attention to detail and ability to manage multiple priorities.
- Excellent communication and presentation skills.
- Ability to work independently and collaboratively in a fast-paced environment.
