NVIDIA

Crisis Management Program Lead – Human Resources

NVIDIA

full-time

Posted on:

Location: California • 🇺🇸 United States

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Salary

💰 $100,000 - $184,000 per year

Job Level

Senior

Tech Stack

ServiceNow

About the role

  • Develop, coordinate, and enhance Human Resources’ crisis response capabilities across the company
  • Drive HR crisis planning and execution; own HR’s Crisis Management Playbook, protocols, and support tools
  • Partner with GSOC, Legal, RESS, Finance, and Regional HR teams to assess risk and align incident response procedures
  • Lead scenario planning and HR-specific impact assessments for global and regional threats
  • Serve as the primary HR crisis lead during real-time incidents (natural disasters, health emergencies, geopolitical conflict, civil unrest)
  • Coordinate HR response activities: employee outreach, well-being checks, temporary accommodations, benefit-related support
  • Use Workday, ServiceNow, and ISOS to identify impacted employees and activate HR workflows; partner with ISOS for medical/security/travel support
  • Facilitate tabletop exercises, CMT drills, and process simulations; guide Site Leaders, HRBPs, and local HR teams through crisis roles
  • Maintain educational materials, resource guides, Crisis Management SharePoint site, FAQs, and knowledge base; track feedback and lessons learned
  • Collaborate with Internal Communications and Legal to craft timely and sensitive HR messages during crisis events

Requirements

  • 5–8 years of relevant experience in Human Resources, Employee Relations, Crisis Management, or Business Continuity
  • Bachelors degree or equivalent experience
  • Strong understanding of HR operations, employee support processes, and emergency response principles
  • Experience managing or coordinating crisis response efforts across multiple regions or stakeholder groups
  • Excellent written and verbal communication skills; ability to lead calmly during high-pressure situations
  • Strong project management skills and ability to juggle competing priorities in a dynamic environment
  • Familiarity with systems like Workday, ServiceNow, and International SOS (ISOS) preferred
  • Proven ability to build trust and drive cross-functional alignment without formal authority
  • Cultural awareness and global mindset
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