Support the daily operations, maintenance, and optimization of the Human Resources Information System (HRIS)
Serve as the first point of contact for HRIS related inquiries and support requests
Support stakeholders by troubleshooting errors and escalating complex issues as needed
Provide day-to-day technical support for system users as they process employee data changes, position updates, organizational structure adjustments, and other business processes in Workday
Identify opportunities to streamline processes and workflows through system enhancements and automation
Assist with the configuration, testing, and implementation of system updates, bi-annual releases, and enhancements
Create and maintain user guides, process documentation, and standard operating procedures for HRIS functions
Generate standard and ad-hoc reports to support P&C, payroll, and other internal stakeholders
Maintain confidentiality and security of employee data in accordance with company policies and regulations
Assist with HRIS-related projects, including system implementations, upgrades, and integrations with other business systems
Requirements
Minimum of 2-4 years of experience working with Workday required
Experience with Workday modules such as HCM, Recruiting, Absence, and Reporting
Understanding of HR processes
Familiarity with data auditing, integrations, and support ticket management
Strong ability to create advanced reporting in Workday
Advanced knowledge of MS Excel
Strong organizational and project management skills
Strong analytical skills, with attention to detail and accuracy
Excellent communication and interpersonal abilities
Ability to handle sensitive and confidential information with discretion
Ability to multitask and prioritize effectively in a fast-paced environment
Problem-solving mindset with a focus on continuous improvement
High level of integrity and professionalism
Positive and initiative-taking attitude
Customer-focused with a passion for enhancing employee experience
Ability to work both independently and as part of a team
Travel required is expected to be up to 5% but may increase over time as the business evolves.
Benefits
medical, dental, and vision coverage
life and AD&D
short and long-term disability coverage
paid time off
employee assistance
participation in a 401k program that includes company match
many other additional voluntary benefits
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