Account Manager

• Build a team culture of customer value, high performance and accountability.
• Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
• Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.
• Define playbooks and coach your team to achieve KPIs including expansion pipeline generation, expansion win rate, gross retention rate and net retention rate across your portfolio of customers.
• Deliver an accurate weekly forecast for both retention and expansion performance.
• Drive adoption of key AM competencies including effective portfolio prioritization, account planning, renewal risk management and value-based customer expansion.
• Develop enablement programs that ensure your team members are experts in Vanta’s products, our space and AM sales skills.
• Partner closely with cross-functional teams including revenue operations, product, marketing, sales, recruiting and more to represent your customers’ needs and achieve your goals.
• Thrive in a fast paced startup environment and contribute to transformational change.
• Represent Vanta at industry events and customer meetings across the region.

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