Valiantys - Atlassian Platinum Solution Partner

Director

• Lead the delivery strategy and operational performance across Switzerland & Germany territory.
• Oversee and support Delivery Managers, enforce delivery standards, and align staffing with business needs.
• Drive continuous improvement, client satisfaction, and delivery excellence.
• Collaborate with Practices and Consulting leadership on staffing budgets and forecasts.
• Define strategic direction for delivery processes.
• Monitor project performance to meet margin and client satisfaction targets.

Delivery Director

Project Manager

• Responsible for end-to-end delivery of client projects, ensuring successful execution within defined scope, timeline, and budget.
• Shape engagement plans, manage resources, and maintain project documentation and governance.
• Act as the primary client liaison, ensuring positive client experiences and resolving issues.
• Oversee financial tracking, monitor project margins, and ensure internal compliance.
• Contribute to delivery process enhancements and collaborate with cross-functional teams.

Consultant

• Lead discovery workshops to understand customer goals, challenges, and success criteria.
• Develop a deep understanding of customer strategy, organizational maturity, and operating context.
• Build trusted relationships with customer stakeholders by providing clear, outcome-focused guidance.
• Translate business needs into high-level solution designs, roadmaps, and blueprints.
• Map customer requirements to Atlassian tools including Jira, Confluence, Jira Service Management, and Jira Align.
• Ensure proposed solutions align with best practices in ITSM, Agile at Scale, and Work Management.
• Support pre-sales efforts by contributing to solution scoping, effort estimation, and proposals.
• Partner with sales and delivery teams to shape solutions that are both viable and valuable.
• Help articulate solution value in a way that aligns business outcomes with platform capabilities.
• Act as solution owner throughout delivery, ensuring continuity between design intent and execution.
• Maintain focus on business value realization throughout the delivery lifecycle.

Solution Consultant

People Operations

• Partner closely with People & Culture leadership to support North America leaders across Sales, Delivery, and corporate teams.
• Support performance management and compensation cycles through preparation, coordination, data validation, and execution, partnering closely with Finance and senior P&C leaders.
• Support employee relations matters, escalating complex or high-risk issues appropriately and ensuring consistency with policy and employment fundamentals.
• Maintain and own career frameworks and progression guidance, ensuring materials are accurate, documented, clear, and practical for leaders and employees.
• Support the integration of career frameworks into performance and development conversations.
• Drive consistency and clarity in people processes, documentation, and ways of working; reduce reliance on tribal knowledge.
• Partner with People Operations to reduce manual work, improve efficiency, and ensure processes are followed.
• Collaborate cross-functionally, balancing responsiveness with clear prioritization and boundary-setting.

People Experience Manager

Recruitment

• Manage full cycle recruitment across multiple functions, partnering closely with hiring managers to understand role needs and priorities
• Source, attract, and screen candidates through multiple channels to build high quality pipelines
• Provide insight into competitive salary bandings and candidate expectations to support strong and fair offer decisions
• Deliver hires on time and within approved budget and compensation guidelines
• Maintain clear communication with candidates and hiring teams throughout the recruitment process
• Support employer branding efforts in partnership with Marketing and the Talent and Experience team
• Collaborate with People Operations and People Experience teams during peak periods or special projects such as onboarding, engagement activities, or operational process support
• Work closely with TA peers in EMEA and APAC to share knowledge, tools, and best practices that support global consistency
• Contribute to process improvements that enhance recruitment operations and the overall People Team experience

Delivery Director

Project Manager

Solution Consultant

People Experience Manager

Senior Talent Acquisition Specialist