Valiantys - Atlassian Platinum Solution Partner

Consultant

• Delivering technical projects, administering and configuring the Atlassian suite and formulating recommendations and technical solutions to address client needs and technical challenges.
• Involved in complex projects supporting other technical consultants with their knowledge.
• Bridge the gap between business solution needs and technical execution, working closely with our Solutions Consulting team.
• Lead and guide team of consultants in implementing technological solutions.
• Define and document technical architecture, approach, and presentation.
• Main point of contact in designing and implementing technological solutions.
• Technical Work Decomposition to identify and create tasks.
• Ability to think out of the box to meet client needs.
• Design and configure the system.
• Build integrations/customization's to specifications.
• Resolve technical issues and ensure system performance.
• Responsible for technical delivery on projects.
• Analyze and implement customer's technical needs and requirements.
• Write technical & functional specifications and requirements.
• Responsible for installation and configuration of Jira and Confluence server from scratch on a Linux platform.
• Create a cloud environment and implementation per client's specifications.
• Conduct Server/Data Center to Cloud Migrations.
• Implement basic to complex Workflows.

Senior Technical Consultant

Growth Marketing

• Drive growth by acquiring and expanding large enterprise accounts
• Uncover business-critical challenges and close multi-million-dollar engagements
• Develop account strategies aligned with client priorities and industry trends
• Lead complex, consultative sales cycles from discovery through contract close
• Manage all aspects of deal creation, including proposals, scoping, pricing, and negotiation
• Partner with Professional Services and Managed Services teams for client outcomes

Enterprise Growth Manager – Strategic Sales

• Lead discovery workshops to understand service strategy, goals, challenges, constraints, and success criteria.
• Assess organizational maturity and current state across ITSM practices, tooling, data (including CMDB), and operating model.
• Build trusted relationships with stakeholders by providing clear, outcome-focused guidance grounded in ITIL.
• Translate business needs into ITIL-aligned service designs, value streams, roadmaps, and blueprints.
• Design and improve ITSM practices such as Incident, Request, Problem, Change Enablement, Knowledge, Service Catalog, Service Level, and Continual Improvement.
• Define measurable outcomes and KPIs (e.g., MTTR, SLA attainment, cost-to-serve, backlog health, deflection, CSAT/NPS, change success rate) and establish baselines/targets.
• Map requirements to platform capabilities and recommend pragmatic solution approaches.
• Guide or contribute to configuration and delivery for workflows, request/catalog design, portals, SLAs, routing, knowledge, reporting/analytics, and integrations.
• Contribute to data and CMDB/asset strategy and quality practices to ensure reliable service insights and automation.
• Support pre-sales efforts by contributing to solution scoping, workshop design, effort estimation, and proposals.
• Partner with sales and delivery teams to shape solutions that are viable, scalable, and valuable.
• Help articulate solution value by aligning business outcomes to platform capabilities and delivery approach.
• Act as solution owner throughout delivery, ensuring continuity between design intent and execution.
• Partner closely with Technical Consultants and Project Managers to enable smooth handoffs and successful outcomes.
• Identify opportunities for optimization, expansion, and follow-on work with existing customers.
• Contribute to internal playbooks, accelerators, and solutioning standards for ITSM delivery.
• Mentor consultants and support the development of ITSM solutioning best practices across the team.

Senior Solution Consultant – ITSM

Graphics Designer

• Design high-quality visual assets aligned with brand guidelines across marketing, sales and bid activity, including digital content, social media assets, event materials, presentations and marketing collateral
• Design and maintain internal commercial documentation and playbooks, such as sales and delivery playbooks, sales portal content and internal presentations
• Translate complex processes into clear, visually engaging assets
• Support campaigns, events and regional initiatives across EMEA in collaboration with Marketing, Sales and Bid teams
• Maintain and update the German website in line with approved content and brand standards
• Adapt and localise global marketing assets for the German-speaking market, including light copy review
• Create bespoke, opportunity-specific visuals such as infographics, diagrams, process flows, statistics, callouts and value visuals
• Translate complex written or verbal content into compelling visuals tailored to different audiences
• Format and finalise marketing and bid documents to a professional standard, ensuring layout quality, visual consistency, accessibility and compliance
• Produce high-impact executive-level presentations from extended or unstructured content for customer meetings, orals and reviews
• Work closely with Marketing, Sales and Bid Managers to interpret briefs, campaign concepts, writing plans, win themes and evaluation criteria, proactively suggesting effective visual approaches
• Respond effectively to feedback and manage multiple deadlines, particularly during time-sensitive bid activity

Graphic Designer

Accountant

• Prepare and update balance sheet reconciliations.
• Assist with month-end and year-end closings, including accruals, cut-offs, and variance analysis.
• Perform service and license revenue cut-off procedures to ensure accurate revenue recognition.
• Review and post revenue-related entries in compliance with company policies and accounting standards.
• Manage the full lifecycle of fixed assets: acquisition, capitalization, depreciation, disposals, and reconciliation.
• Conduct annual physical inventory of fixed assets and ensure alignment with accounting records.
• Perform bank reconciliations and maintain accurate cash forecasting.
• Support intercompany transactions and reconciliations.
• Manage US Sales Tax and Canadian VAT processes, including preparation and submission of tax declarations.
• Coordinate with external CPA firms to ensure timely and accurate tax filings.
• Provide documentation and support for external audits and other third-party requests.
• Collaborate with internal teams and external partners to ensure compliance and timely reporting.
• Identify and implement process improvements to enhance efficiency and accuracy in accounting operations.
• Participation and support in cross-functional projects

Senior Technical Consultant

Enterprise Growth Manager – Strategic Sales

Senior Solution Consultant – ITSM

Graphic Designer

Senior Accountant