Sales Programs Coordinator

Valiantys - Atlassian Platinum Solution Partner

Sales Programs Coordinator managing operations of Atlassian partner incentive programs while ensuring accuracy and compliance. Collaborating with Sales, Finance, and vendors to drive operational excellence.

Posted 6/15/2026full-timeDakar • 🇸🇳 SenegalMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Coordinate the end-to-end administration of Atlassian partner programs, including deal registrations, incentives, and rewards programs.
Ensure accurate registration submission, tracking, follow-up, and issue resolution while collaborating with Sales teams, Atlassian, and vendor stakeholders.
Act as the main point of contact for program-related inquiries and first-level escalations.
Support Finance and Licensing teams by managing vendor invoice follow-up, validation, and processing activities.
Contribute to operational excellence through data maintenance, reconciliations, and other critical administrative tasks that support business operations.
Maintain accurate registration, eligibility, and program data across CRM and reporting systems.
Produce and distribute regular reports and dashboards on registration performance, program utilization, pipeline impact, and KPIs.
Monitor data quality and identify inconsistencies, discrepancies, or process gaps.
Maintain missing invoice tracking files and ensure visibility of outstanding vendor invoices.
Maintain and update process documentation, operating procedures, templates, and knowledge base content.
Collaborate closely with Sales, Finance, Licensing Operations, Vendor Management, and Atlassian stakeholders.
Support automation, AI-driven initiatives, and digital transformation projects aimed at increasing efficiency and scalability.
Identify opportunities to improve workflows, reporting capabilities, tools, and operational processes.

Requirements

What you’ll need

Experience in sales operations, revenue operations, partner programs administration, licensing operations, or a similar operational role.
Strong attention to detail and commitment to data accuracy.
Excellent organizational and prioritization skills.
Ability to manage multiple tasks and deadlines simultaneously.
Strong analytical and problem-solving abilities.
Comfortable working with CRM systems, reporting tools, and data management processes.
Excellent written and verbal communication skills.
Ability to work effectively with cross-functional and international teams.
Nice to Have
Experience working within the Atlassian ecosystem or software licensing environment.
Knowledge of partner incentive programs, deal registrations, or vendor rebate programs.
Experience with NetSuite, Salesforce, or similar business systems.
Exposure to automation, AI tools, or process improvement initiatives.
Understanding of software distribution, channel sales, or partner operations.

Benefits

Comp & perks

Sense. We’re committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions.
Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career.
Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data maintenancereconciliationsreportingdata quality monitoringprocess documentationworkflow improvementanalytical skillsproblem-solving

Soft Skills

attention to detailorganizational skillsprioritization skillsmulti-taskingcommunication skillscollaborationcommitment to data accuracy