UVeye

Customer Success Manager

• Serve as a trusted advisor, fostering deep, value-driven relationships with clients to maximize engagement and long-term retention.
• Educate customers on how to effectively integrate UVeye into their workflows, ensuring seamless adoption and utilization.
• Consistently demonstrate measurable ROI by consulting customers on business improvements, leveraging UVeye solutions.
• Provide insights on best practices, industry trends, and data-driven recommendations to help customers optimize performance.
• Identify business challenges and opportunities to maximize the impact of UVeye’s solutions for each client.
• Drive organic growth by identifying opportunities for customers to adopt additional UVeye products and services.
• Analyze account performance, usage metrics, and engagement trends to guide customers in achieving their objectives.
• Support junior CSMs by providing guidance, best practices, and assisting in complex customer scenarios.
• Contribute to refining Customer Success processes, play a role in internal initiatives, and provide feedback for continuous improvement.
• Work closely with Sales, Product, and Support teams to ensure a seamless customer experience and advocate for customer needs.
• Willingness to travel domestically up to 50% of the time.

Senior Customer Success Manager

Account Manager

• Lead UVeye’s overarching strategy across OEM partnerships, channel programs, events, and data monetization to drive long-term growth and industry influence.
• Deepen and expand relationships with major OEMs, identifying new commercial opportunities and guiding high-level negotiations across innovation, product, procurement, and executive teams.
• Build scalable partner and dealer programs that strengthen UVeye’s presence in service lanes and retail operations, while creating consistent experiences across networks and regions.
• Translate market insights and partner feedback into new channel opportunities, cross-network initiatives, and strategic programs that expand UVeye’s footprint.
• Work closely with the CMO and executive leadership to elevate UVeye's positioning and thought leadership with OEMs, dealer groups, and broader industry audiences.
• Lead UVeye’s data monetization initiatives by shaping commercial use cases, data products, and revenue models for OEMs, tire manufacturers, fleets, research groups, and public-sector partners.
• Collaborate cross-functionally with Product, AI, Sales, Marketing, and Customer Success to ensure alignment, cohesive messaging, and high-impact partner execution.
• Represent UVeye at conferences, panels, OEM summits, and dealer events as a senior voice of the business.
• Manage budgets for partnerships, events, and data initiatives while tracking KPIs such as revenue impact, network penetration, partner satisfaction, and program ROI.

Director of Strategic Partnerships

Sales

• Sales Pipeline Management: Develop and implement sales strategies to meet or exceed personal sales targets and other corporate objectives.
• Identify and generate new leads through research, networking, and referrals.
• Lead the sales process, from initial contract through contract negotiation and closing.
• Travel extensively in territory to prospect in-store, build trusted relationships with prospective customers, and conduct sales meetings.
• Effectively utilize Sales Technology (Salesforce, Hubspot, Highspot, etc.) including tracking all activity and leveraging reports and sales tools to efficiently manage development.
• Leverage your preferred methodology to uncover need for UVeye solutions with prospects (e.g., Integrity Selling Process, Challenger Sales Model, etc.).
• Collaboration & Events: Work closely with cross-functional teams, including Marketing and Account Management to ensure customer satisfaction, retention, and proper hand-offs to the rest of the org.
• Represent the company appropriately in the field, at conferences, and during Demo Days.
• Understand and continually develop the UVeye value proposition within your enterprise account portfolio and at trade events.

Sales Manager, Logistics – OEM

Manager

• Own dealer activations from install through first value, ensuring no dead time between “live” and “useful.”
• Review activation pipelines: new installs, relaunches, at-risk dealers, and upcoming onsite days.
• Align with Sales, CSMs, and Ops on why the dealer bought UVeye and what success looks like in the first 30–60 days.
• Validate installs, lane readiness, and data flow so Day 1 is smooth and intentional.
• Plan and lead onsite launches and relaunches across service, sales, and BDC.
• Lead hands-on dealer activations focused on real workflows and outcomes.
• Train teams on how to win with UVeye, not just how to use the product.
• Drive adoption in real time: advisors using it, managers reviewing it, leaders caring about it.
• Identify friction quickly—process gaps, people issues, or technical blockers—and resolve or escalate fast.
• Set clear expectations with GMs and department leaders on what “good” looks like post-activation.
• Partner with CSMs to transition dealers cleanly into ongoing success with no dropped balls.
• Document activation outcomes, risks, and next steps in Salesforce (clean data enables clean decisions).
• Flag early expansion signals: additional lanes, Atlas, BDC Booster, merchandising, or relaunch needs.
• Share feedback and learnings with internal teams to continuously improve installs, product, and process.

UVeye

Senior Customer Success Manager

Director of Strategic Partnerships

Sales Manager, Logistics – OEM

Automotive Activation Manager

Dealer Activation Manager