Customer Success Representative
Veeam Software
SFDC
Salary
💰 $59,130 - $78,840 per year
Job Level
JuniorMid-Level
Tech Stack
OracleSFDC
About the role
- Responsible for sales in the Pro Dealer/Independent Distribution segment
- Generates leads, builds relationships, analyzes markets, makes data driven recommendations and decisions and provides customer focused service
- Grow volume and sales with assigned Co-ops, Distributors, Specialty Dealers, and National Account Customers by driving USG value proposition
- Develop customer relationships by being proactive, follow-up and having industry and product knowledge
- Pro-actively contacts assigned customers to strengthen relationship, follow-up on sales activities and address issues promptly
- Participates in customer/contractor events, requires travel over weekends
- Responds and follow-up to customer inquiries and complaints promptly
- Visits customers in the market as needed
- Ensures data in Salesforce.com meets requirements, up-to-date, accurate and organized
- Collaborates to seek resolution efficiently and effectively
Requirements
- Bachelor’s degree in Marketing, Business Administration, English or related area or an equivalent combination of education and experience
- Previous experience in a customer focused role preferred
- Leader, Self-starter and proficient with technology
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Detail-orientated
- Excellent follow-up skills
- High-energy
- Well organized
- Proven problem-solving skills to address customer issues and concerns
- Willing to relocate outside of the Chicago market for future potential positions
- PLEASE NOTE : This position does require at least 2 days a week being worked from the corporate office
